Wellbeing Care Solutions Ltd

79 Thames Road, Blakenall Village Centre, Blakenall, Walsall WS3 1LZ
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9.6 13 Reviews
  • Wellbeing Care Solutions Ltd, Walsall
Wellbeing Care Solutions offer high-quality home care services in the Walsall, Cannock,Stafford and surrounding areas. The mission at Wellbeing Care Solutions is to provide quality care to all service users.

Wellbeing Care Solutions' passion is to change people's lives in a positive way , respecting choices, working with families and promoting independence. Wellbeing Care Solutions believe that, "home is where the heart is", so provide care to clients in their own home environments.

Wellbeing Care Solutions, offer exceptional Person-centred care delivered by well trained staff who strive to meet all clients' care needs with dignity and respect at all times.

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Care Provided by Wellbeing Care Solutions Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Substance Misuse
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Wellbeing Care Solutions Ltd
  • Person in charge
  • Tilly Mazivanhanga (Manager)

Funding & Fees Guide for Wellbeing Care Solutions Ltd

  • Prices

  • Please contact our office for fees.

Wellbeing Care Solutions Ltd Reviews (13)

9.6

Wellbeing Care Solutions Ltd has a Review Score of 9.6 (9.581) out of 10, based on 7 reviews in the last 2 years. Over all time Wellbeing Care Solutions Ltd has 13 reviews.

Overall Experience

  • 11
  • 2
  • 0
  • 0
  • 0

Date Published

13
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2
7
6

Review from S H (Wife of Client) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional carers, wonderful people. Always treated my husband with the utmost respect. The staff are excellent at their job, and they have been kind caring to all of the family very difficult circumstances.

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Review from R P (Mother of Client) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter had terminal cancer and then suffered a stroke. The care and dignity shown to her during her last days was impressive. We also felt supported as a family. Thank you.

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Review from Peter S (Son-in-law of Client) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are, as a family, blessed to have this agency coming for our 101-year-old (mum-in-law, grandmother etc.). Efficient, proactive, thorough and critically flexible in all matters. This alone would make them clinically first-rate, however they individually and collectively care! Their motto is to treat
each client as if it was their mother. Everything I have witnessed over several months supports this. I would recommend them to everybody.

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Review from G M (Client) assisted by family/friend published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended to this company, I have no problems, the company is always available to be contacted.

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Review from William A (Client) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My feeling of well-being improves as soon as they come through the door and they leave me physically and mentally content. Well-being is very apt.

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Review from Jayne H (Daughter of Client) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the team enough. They were very friendly and professional. The quality of care was excellent. My father was treated with respect, dignity, and kindness. Always listened to his needs and wishes. Kept the family fully infomred of any concerns. I believe we had the best team on board and
thank them so much for all the care and support my father and family received during a very difficult time.

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Review from B W (Client) assisted by family/friend published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Night and day different to previous agencies. Person-centred focus, caring, helpful, professional and considerate at all times to my needs and restrictions. I couldn't recommend Wellbeing Care Solutions highly enough, they have changed my outlook to carers and the work they do. I am appreciative of
the care and time taken with me to help me get my confidence back.

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Review from John G (Son of Client) published on 22 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The managers are great. Everything needed is carried out with regular visits with three carers to individual, relate to each. Client, Mum is treated with respect and dignity at all times with four visits a day. Also, wash and dry clothes if needed, change the bed, and vacuum downstairs. Keep me informed
with regular updates and lists if anything is needed. Would recommend to any clients needing care.

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Review from Elizabeth F (Niece of Client) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Until October last year, we had employed another care service, having used them for eight years, when two carers were needed they could not provide. Wellbeing Care Solutions came to our aid and provided the most excellent care, support and help for my aunt. I simply cannot fault their attention to detail
and overall attitude to my aunt and to us as a family. Nothing went without heartfelt and immediate attention. The 24-hour care given for her last 12 days was impeccable and to her very last breath their attention was second to none.

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Review from Jean W (Wife of Client) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The providers were absolutely fantastic, were kind, friendly and great with my husband's care. They were a huge help to me, I could not have managed without them.

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Review from D T (Son of Client) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother and I have found both staff and management to be very helpful in all aspects of care. Always willing to help solve any problems that may arise. Management always let me know if there are any issues or concerns with Mother's health and wellbeing.

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Review from Susan M (Wife of Client) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last few weeks of my husband's life, Wellbeing Care Solutions were coming in four times a day. Each visit was a pleasure as all members of the team were very friendly, compassionate and their excellent care and attention were greatly appreciated. The staff became more like friends and couldn't
do enough to make sure my husband was always comfortable for which I will be ever grateful.

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Review from Sunita G (Daughter of Client) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All through the initial negotiating period, the sales rep was extremely helpful and informative. He also listened and took account of all my Mum's complex needs due to being blind, profoundly deaf and having very limited mobility. When the initial carer appointed could not continue, the care Manager
stepped into the breach and provided very professional, sensitive and excellent services to meet all my Mum's needs and often went far beyond her remit to help Mum and me.

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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for Wellbeing Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Wellbeing Care Solutions Ltd is calculated as follows: ( (37 Excellents x 5) + (5 Goods x 4) ) ÷ 42 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Wellbeing Care Solutions Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Wellbeing Care Solutions Ltd

What Type of Services does Wellbeing Care Solutions Ltd offer?

Wellbeing Care Solutions Ltd offers Home Care.

How many Carers does Wellbeing Care Solutions Ltd employ?

Wellbeing Care Solutions Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wellbeing Care Solutions Ltd to verify any information. View our terms and conditions. Wellbeing Care Solutions Ltd has an Enhanced Service – more info.