Care Provided by Premium Community Care Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
Household Services
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Funding & Fees
Contact Premium Community Care Ltd to get a personalised quote
Good to Know
Owner
- Premium Community Care Ltd
- Private Owned
Person in charge
- Louise Hassen (Manager)
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Premium Community Care Ltd Reviews (2)
Over all time Premium Community Care Ltd has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Premium Community Care Ltd
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Review from Glenda P (Daughter of Client) published on 23 November 2021 Submitted via Website•
Overall Experience
Mom was end of life and cared for at home. The care that she received was exceptional, treating mom with kindness and dignity at all times.
We were so very grateful for the wonderful care that Mom received. It was a very difficult time for us, but having good quality reliable care was something...
Mom was end of life and cared for at home. The care that she received was exceptional, treating mom with kindness and dignity at all times.
We were so very grateful for the wonderful care that Mom received. It was a very difficult time for us, but having good quality reliable care was something that helped massively.
The carers engaged with Mom and nothing was too much trouble. Chatting to Mom, which she enjoyed, even right at the end. We had the same carers throughout, which was great as well. They were able to give us advice when we were unsure and supportive when we so needed it.
I cannot speak highly enough about Premium Community Care health carers - they are truly exceptional, caring and kind; which was so appreciated at the most difficult of times.
We were so very grateful for the wonderful care that Mom received. It was a very difficult time for us, but having good quality reliable care was something that helped massively.
The carers engaged with Mom and nothing was too much trouble. Chatting to Mom, which she enjoyed, even right at the end. We had the same carers throughout, which was great as well. They were able to give us advice when we were unsure and supportive when we so needed it.
I cannot speak highly enough about Premium Community Care health carers - they are truly exceptional, caring and kind; which was so appreciated at the most difficult of times.
Thank you.
↩Reply from Louise Hassen, Manager at Premium Community Care Ltd
Thank you so much for your feedback, it is so important to us knowing the carers made a difference during such a sensitive and difficult time for you all. Thank you for allowing us the privilege of supporting your mom.
Review from Nicola B (Client / Service User) published on 29 September 2021 Submitted via Website•
Overall Experience
I cannot recommend this care company enough! We were in a very dark place when my Dad dad came home from hospital after months of bad care. We were so worried about what care support we would get but let me tell you this! All of the girls that looked after my Dads end of life care/Alzheimer’s we’re...
I cannot recommend this care company enough! We were in a very dark place when my Dad dad came home from hospital after months of bad care. We were so worried about what care support we would get but let me tell you this! All of the girls that looked after my Dads end of life care/Alzheimer’s we’re outstanding. They spoke to my Dad and explained everything as they did it for him. They also went above and beyond asking how we were. Knocking the door and seeing if we needed any shopping and even bought flowers when he passed away. They paid extra care to bed sore and pressure points and always treated him with dignity. Our night sitter and she was so reassuring, caring and a big support for my Mom, you are just amazing in every way. The mother and daughter duo were so tentative and treated Dad like a family member. Staff were so efficient and always made us laugh even on the most stressful hours. Thank you from the bottom of our hearts.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 April 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Premium Community Care Ltd
How many Carers does Premium Community Care Ltd employ?
Premium Community Care Ltd employs 30 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Premium Community Care Ltd to verify any information. View our terms and conditions. Premium Community Care Ltd has a Basic Service -what a Basic Service includes.