Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care
- Washing & Dressing
Care Provided by Prime Way Care Ltd Bristol
Funding & Fees
Contact Prime Way Care Ltd Bristol to get a personalised quote
Good to Know
Group / Owner
- Prime Way Care Ltd
- Private Owned
Person in charge
- Muna Mohamud (Manager)
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Prime Way Care Ltd Bristol Reviews (3)
5.3
Prime Way Care Ltd Bristol has a Review Score of 5.3 (5.333) out of 10, based on 3 reviews in the last 2 years.
Over all time Prime Way Care Ltd Bristol has 3 reviews.
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Overall Experience
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Review from Amirah C (Sister of Client) published on 11 September 2025 Submitted via Website•
Overall Experience
I would not reccommend this company to anyone. They provided an extremely poor service to my brother who is a vulnerble person. Their communictation with me as the next of kin has been very poor. From the lack of engagement with my brother they have very poor hygiene and personal care standards.
I would not reccommend this company to anyone. They provided an extremely poor service to my brother who is a vulnerble person. Their communictation with me as the next of kin has been very poor. From the lack of engagement with my brother they have very poor hygiene and personal care standards.
Review from Oliver N (Next of Kin) published on 21 July 2025 Submitted via Website•
Overall Experience
As a next of kin, I can confidently say that Primeway Care has provided outstanding support to my loved one. From day one, the staff have been kind, professional, and genuinely committed to making sure all her needs are met. They treat her with respect and dignity, and it's clear they truly care...
As a next of kin, I can confidently say that Primeway Care has provided outstanding support to my loved one. From day one, the staff have been kind, professional, and genuinely committed to making sure all her needs are met. They treat her with respect and dignity, and it's clear they truly care about her wellbeing.
The communication has also been excellent I'm regularly updated on her progress and any concerns are dealt with promptly. The carers go above and beyond, whether it's assisting with daily tasks, helping with medication, or simply offering a friendly smile and conversation. It gives me great peace of mind knowing she is in safe hands.
The communication has also been excellent I'm regularly updated on her progress and any concerns are dealt with promptly. The carers go above and beyond, whether it's assisting with daily tasks, helping with medication, or simply offering a friendly smile and conversation. It gives me great peace of mind knowing she is in safe hands.
I would highly recommend Primeway Care to any family looking for reliable, compassionate support for their loved ones. They've made a real difference in our lives, and we are truly grateful.
Review from A H (Cousin of Client) published on 22 April 2025 Submitted via Website•
Overall Experience
I wouldn't give this care provider any stars, the staff has very broken english, they don't know how to cook meals, two carers dropped my relative on the floor and were pulling them by arms and legs for 15mins, they never followed safety procedures and due to that my relative was taken to hospital...
I wouldn't give this care provider any stars, the staff has very broken english, they don't know how to cook meals, two carers dropped my relative on the floor and were pulling them by arms and legs for 15mins, they never followed safety procedures and due to that my relative was taken to hospital for xrays and put under safeguarding regulations.
The carers left dry cream crackers for tea nothing else, another day mashed a whole tin of corned beef on a plate and gave that to them (looked liked cat food) issues are ongoing and the Company are trying to shift the blame elsewhere, actually lying why he was admitted to hospital etc. Commode waste was thrown into black bags and put into black bin for council to collect, but the Company don't seem to address these issues plus others when replying to our letters. NEXT STEP VIDEO FOOTAGE TO BE SENT TO MEDIA.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 May 2026Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prime Way Care Ltd Bristol to verify any information. View our terms and conditions. Prime Way Care Ltd Bristol has a Basic Service -what a Basic Service includes.