Prime Way Care Ltd Bristol
Unit 20, Easton Business Centre, Felix Road, Bristol BS5 0HECare Provided by Prime Way Care Ltd Bristol
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Good to Know
Group/Owner
- Prime Way Care Ltd
- Private Owned
Person in charge
- Muna Mohamud (Manager)
Prime Way Care Ltd Bristol Reviews (3)
Prime Way Care Ltd Bristol has a Review Score of 5.3 (5.333) out of 10, based on 3 reviews in the last 2 years.
Over all time Prime Way Care Ltd Bristol has 3 reviews.
I would not reccommend this company to anyone. They provided an extremely poor service to my brother who is a vulnerble person. Their communictation with me as the next of kin has been very poor. From the lack of engagement with my brother they have very poor hygiene and personal care standards.
The communication has also been excellent I'm regularly updated on her progress and any concerns are dealt with promptly. The carers go above and beyond, whether it's assisting with daily tasks, helping with medication, or simply offering a friendly smile and conversation. It gives me great peace of mind knowing she is in safe hands.
I would highly recommend Primeway Care to any family looking for reliable, compassionate support for their loved ones. They've made a real difference in our lives, and we are truly grateful.
The carers left dry cream crackers for tea nothing else, another day mashed a whole tin of corned beef on a plate and gave that to them (looked liked cat food) issues are ongoing and the Company are trying to shift the blame elsewhere, actually lying why he was admitted to hospital etc. Commode waste was thrown into black bags and put into black bin for council to collect, but the Company don't seem to address these issues plus others when replying to our letters. NEXT STEP VIDEO FOOTAGE TO BE SENT TO MEDIA.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 February 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Awards / Recognitions (0)
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