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Home Care Providers Owned by Prime Way Care Ltd

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Prime Way Care Ltd Locations (6)

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6 Home Care Providers owned by Prime Way Care Ltd

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Prime Way Care Ltd Reviews (5)

Reviews posted for members of Prime Way Care Ltd.

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Review of Prime Way Care Ltd Bristol from Amirah C (Sister of Client) published on 11 September 2025 Submitted via Website•
Overall Experience

I would not reccommend this company to anyone. They provided an extremely poor service to my brother who is a vulnerble person. Their communictation with me as the next of kin has been very poor. From the lack of engagement with my brother they have very poor hygiene and personal care standards.

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Review of Prime Way Care Ltd Bristol from Oliver N (Next of Kin) published on 21 July 2025 Submitted via Website•
Overall Experience
As a next of kin, I can confidently say that Primeway Care has provided outstanding support to my loved one. From day one, the staff have been kind, professional, and genuinely committed to making sure all her needs are met. They treat her with respect and dignity, and it's clear they truly care about her wellbeing.
The communication has also been excellent I'm regularly updated on her progress and any concerns are dealt with promptly. The carers go above and beyond, whether it's assisting with daily tasks, helping with medication, or simply offering a friendly smile and conversation. It gives me great peace of mind knowing she is in safe hands.

I would highly recommend Primeway Care to any family looking for reliable, compassionate support for their loved ones. They've made a real difference in our lives, and we are truly grateful.

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Review of Prime Way Care Ltd Bristol from A H (Cousin of Client) published on 22 April 2025 Submitted via Website•
Overall Experience
I wouldn't give this care provider any stars, the staff has very broken english, they don't know how to cook meals, two carers dropped my relative on the floor and were pulling them by arms and legs for 15mins, they never followed safety procedures and due to that my relative was taken to hospital for xrays and put under safeguarding regulations.

The carers left dry cream crackers for tea nothing else, another day mashed a whole tin of corned beef on a plate and gave that to them (looked liked cat food) issues are ongoing and the Company are trying to shift the blame elsewhere, actually lying why he was admitted to hospital etc. Commode waste was thrown into black bags and put into black bin for council to collect, but the Company don't seem to address these issues plus others when replying to our letters. NEXT STEP VIDEO FOOTAGE TO BE SENT TO MEDIA.

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Review of Prime Way Care Ltd London from Benjamin B (Son of Client) published on 13 July 2023 Submitted via Website•
Overall Experience
This agency has proven itself to be entirely unfit for caring for vulnerable individuals. They are not qualified carers.
One of the most concerning aspects is the complete incompetence of the carers in understanding and speaking English. Not only does this pose a significant risk in emergency situations, but it also means they are unable to comprehend even the most basic instructions for operating hospital equipment.
They have repeatedly shown up late, or worse, not shown up at all. Inexcusably, they have had the audacity to expect my elderly mother to lift my father and perform tasks such as changing his nappies because their staff failed to arrive.
The carers used religious beliefs as an excuse for subpar care. They used religion to justify inadequate washing routines, late arrivals, and even absences.
They have consistently gaslighted families, providing incorrect information to social services in an attempt to cover up their own failures.

Avoid for your loved ones.

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Review of Prime Way Care Ltd London from Mary R (Mother of Client) published on 24 November 2021 Submitted via Website•
Overall Experience

Agency carers have not provided the care required for the client. Carers are of the same cultural background and restricted to what can and cannot do because of religious beliefs. Also, the staff tells you one thing and do something else. They have not given the correct information to social services. Please check and find an agency that can provide good care for your loved ones, friends, and all requiring help. When messages are left for a call back from the manager, never get a response. I will not use or recommend.

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Costs for home care providers owned by Prime Way Care Ltd

Average costs for home care provided by Prime Way Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Prime Way Care Ltd, based on undefined out of their 6 locations.

Type of Care ProvidedAverage Weekly Cost

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Prime Way Care Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Prime Way Care Ltd, based on undefined out of their 6 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Prime Way Care Ltd own?

Prime Way Care Ltd own 6 Agencies.

Which Prime Way Care Ltd Agencies have the highest review score?

Prime Way Care Ltd Bristol, Prime Way Care Ltd London & Prime Way Care Ltd Birmingham have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prime Way Care Ltd to verify any information. View our terms and conditions. Prime Way Care Ltd has a Basic Service -more info.