Home Care Providers Owned by Prime Way Care Ltd in London

This agency has proven itself to be entirely unfit for caring for vulnerable individuals. They are not qualified carers.
One of the most concerning aspects is the complete incompetence of the carers in understanding and speaking English. Not only does this pose a significant risk in emergency situations, but it also means they are unable to comprehend even the most basic instructions for operating hospital equipment.
They have repeatedly shown up late, or worse, not shown up at all. Inexcusably, they have had the audacity to expect my elderly mother to lift my father and perform tasks such as changing his nappies because their staff failed to arrive.
The carers used religious beliefs as an excuse for subpar care. They used religion to justify inadequate washing routines, late arrivals, and even absences.
They have consistently gaslighted families, providing incorrect information to social services in an attempt to cover up their own failures.

Avoid for your loved ones.