Care Provided
- Dementia
Home Care Providers Owned by Prime Way Care Ltd in London
Only the locations & reviews in London for Prime Way Care Ltd are showing below.
View the details of all 6 locations (with 5 reviews) owned by Prime Way Care Ltd
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Prime Way Care Ltd Locations in London (3)
Care Provided
- Dementia
Care Provided
- Visiting Care
- Live-in Care
- Dementia
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Prime Way Care Ltd Reviews in London (2)
Reviews posted for members of Prime Way Care Ltd
Review of
Prime Way Care Ltd London
from Benjamin B (Son of Client) published on 13 July 2023 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This agency has proven itself to be entirely unfit for caring for vulnerable individuals. They are not qualified carers.
One of the most concerning aspects is the complete incompetence of the carers in understanding and speaking English. Not only does this pose a significant risk in emergency situations,
One of the most concerning aspects is the complete incompetence of the carers in understanding and speaking English. Not only does this pose a significant risk in emergency situations,
but it also means they are unable to comprehend even the most basic instructions for operating hospital equipment.
They have repeatedly shown up late, or worse, not shown up at all. Inexcusably, they have had the audacity to expect my elderly mother to lift my father and perform tasks such as changing his nappies because their staff failed to arrive.
The carers used religious beliefs as an excuse for subpar care. They used religion to justify inadequate washing routines, late arrivals, and even absences.
They have consistently gaslighted families, providing incorrect information to social services in an attempt to cover up their own failures.
Avoid for your loved ones.
They have repeatedly shown up late, or worse, not shown up at all. Inexcusably, they have had the audacity to expect my elderly mother to lift my father and perform tasks such as changing his nappies because their staff failed to arrive.
The carers used religious beliefs as an excuse for subpar care. They used religion to justify inadequate washing routines, late arrivals, and even absences.
They have consistently gaslighted families, providing incorrect information to social services in an attempt to cover up their own failures.
Avoid for your loved ones.
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Treated with Dignity
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Value for Money
Review of
Prime Way Care Ltd London
from Mary R (Mother of Client) published on 24 November 2021 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Agency carers have not provided the care required for the client. Carers are of the same cultural background and restricted to what can and cannot do because of religious beliefs. Also, the staff tells you one thing and do something else. They have not given the correct information to social services.
Please check and find an agency that can provide good care for your loved ones, friends, and all requiring help. When messages are left for a call back from the manager, never get a response. I will not use or recommend.
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Treated with Dignity
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Value for Money
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Awards / Recognitions (0)
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