Call-In Homecare - Lothians
EH20 Business Centre, 6 Dryden Road, Loanhead, Midlothian EH20 9LZ
Care Provided by Call-In Homecare - Lothians
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Please contact us today so that we can discuss your fee options and create a bespoke care package tailored to your unique needs and preferences. We’re here to help you find the best solution for your care requirements!
Contact Call-In Homecare - Lothians to get a personalised quote:
Good to Know
Group/Owner
- Call In Homecare Ltd
- Private Owned
Person in charge
- Kimberley Watson (Service Manager)
Call-In Homecare - Lothians Reviews (7)
Over all time Call-In Homecare - Lothians has 7 reviews.
All extremely friendly, caring and attentive.
Dear J H, Thank you very much for taking the time to leave us such a lovely review. We are delighted to hear how happy you are with the staff, and I will make sure to pass your message on to them. We will continue to support you in the best way we can. Kind regards, Claudia
I have got nothing but praise for the care and attention that my husband had during his long and complicated illness by his two carers. I would like to thank them both most sincerely for their invaluable help and would have no problem in recommending them highly in any similar circumstances.
Dear Dorothy, Thank you very much for taking the time to leave us such a lovely review. We are so pleased to hear how happy you and your husband are with the care he is receiving from our staff at Call-In Homecare, I will be sure to pass on the message to his carers. We will continue to support your husband in the best way we can. Kind regards, Claudia Philpot
The carer's empathy and genuine kindness are often beyond what I would have expected. I know that mum is in really good hands. There is excellent care and also really good communication from the carers. Thank you.
Kind regards,
This caring was all new to us. We did not know quite what to expect. The carers who deal with us - 4 ladies - are a breath of fresh air. They are very caring and understand the problem my husband has with Parkinson's. We look forward to them coming every day. It is good that we more or less have the same carers - continuity for us. If they are all like the girls, your firm has nothing to worry about. At this time you are spot on with your carer selection.
Thank you so much for taking the time to leave us such a lovely review. We are so pleased to hear how happy you and your husband are with the care that he is receiving from the staff at Call-In Homecare, and I will personally thank your carers for providing such a great service. We will continue to support your husband in the best way we can. Kind regards.
Girls are pleasant and easy to befriend. Worried about their lack of training which is not their fault. Free epilepsy training was available. I wonder if this is due to lack of staff which again is not their fault. I seem to have been contacted with time changes which are unsuitable - continuity can be very important to certain users. I am not as ill as some people but do find this worrying. Overall your girls are hardworking and friendly, but a touch of phone addiction and not professional.
Thank you for taking the time to leave us a review. All of our staff are required to complete and pass full training with us at our Training Academy and are also offered the option to complete further training and SVQ3 after their probationary period. I am sorry to hear that the times allocated to...
Spend time with my Mum. Very happy.
Thank you very much for taking the time to leave us a review. We are so pleased to hear how happy you are with the care your Mum is receiving from our staff at Call-In Homecare. We will continue to support your Mum in the best way we can. Kind regards.
They come to me three times a day.
Having been a very active person to suddenly be housebound having broken my hip and smashed my elbow and arm which meant I couldn't drive, I found very difficult to accept.
Then in came the carers with their encouragement and understanding, I'm getting all back.
They are always cheery and helpful and we have some good laughs.
These are the people who need a medal.
Thank you very much for taking the time to leave us such a lovely review. We are so pleased to hear how happy you are with the care you are receiving from our staff at Call-In Homecare. We will continue to support you in the best way we can. Kind regards.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 16 October 2025- How well do we support people's wellbeing? Good
(4)
- How good is our leadership? Adequate
(3)
- How good is our staff team? Good
(4)
- How well is care and support planned? Good
(4)
News (0)
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Awards / Recognitions (0)
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Meet the Team (0)
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Frequently Asked Questions about Call-In Homecare - Lothians
How many Carers does Call-In Homecare - Lothians employ?
Call-In Homecare - Lothians employs 20 carers.
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