Paragon Home Healthcare

Goodwin House, 5 Union Court, Richmond TW9 1AA

21 Reviews

I can't recommend Paragon Home Healthcare more.

Mary P (Niece of Client)

Our carer was always punctual, flexible and compassionate.

P O (Daughter of Client)

I've been very impressed with the support given

Mary P (Niece of Client)

Paragon Home Healthcare provides nurse-led complex care for adults and young people across London and the Southeast, including Surrey, Sussex, Kent, Hampshire, Berkshire, and further afield. The service supports individuals with spinal cord injuries, brain injuries, neurological conditions, and other high-dependency needs.

Care is delivered through live-in packages or day and night shifts, depending on the client’s individual needs. Paragon blends clinical skill with person-centred support, from delivering essential clinical care such as ventilation and neurogenic bowel care, to encouraging choice, autonomy, and independence in everyday life. For those with physical dependency, the service provides the support needed to achieve what matters to them, without taking over.

Each care package is overseen by a Clinical Care Manager and care is delivered by trained carers, nurses, or personal assistants depending on the client’s specific needs.

All staff receive in-person training which is focused on the individual’s condition, environment, and needs. Paragon also recruits specifically for clients, and Coordinators carefully match staff to clients using meet and greets to build trusted care teams.

With strong clinical leadership, 24-hour on-call support, and close coordination with families and healthcare teams, Paragon offers a service built on safety, dignity, and consistency.

CQC rated: Good (March 2024)
Spinal Injuries Association Trusted Partner
Member of BABICM

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Care Provided

Types of Home Care

Live-in Care
24 Hour Care
Adult Home Care (18+)
Home Care for Children (0-18)
Nursing/Nurse Led Care

Personal Care & Household Services

Washing & Dressing
Medication Assistance (Oral)
Domestic Services / Home Help

Other Care Provided

Older Person Care
Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Cancer Care
High Dependency Care, two carers attending
Alcohol / Drug Misuse

Funding & Fees

Hourly Visiting Care Fees: from £0.01
Weekly Live-in Care Fees: from £0.01

Our packages of care are individually priced as each client will have unique needs and care requirements. We're happy to provide an estimate at enquiry stage once we've gathered a few details.
Live-in care is quoted per day and per week whereas Day or Night shifts are quoted per hour. We provide care across London and the South East, covering Greater London, Surrey, East and West Sussex, Kent, Hampshire, Berkshire, and Buckinghamshire. Our services extend to towns and cities including Richmond, Wimbledon, Croydon, Guildford, Woking, Farnham, Brighton, Crawley, Chichester, Eastbourne, Hastings, Maidstone, Canterbury, Ashford, Tunbridge Wells, Southampton, Portsmouth, Winchester, Basingstoke, Reading, Windsor, Bracknell, and Maidenhead.

These prices are only a guideline, please contact Paragon Home Healthcare to find out the exact price for your requirements.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
~~Local Authority (Contracted Provider)~~
NHS (Contracted Provider)

Explain these funding types

Good to Know

Owner

Paragon Home Healthcare

Person in charge

Catherine Hellary (Registered Manager)

Admission Criteria

Paragon Home Healthcare specialises in complex care, delivering expert nurse-led services including live-in care and day and night care shifts. Due to the specialist nature of our support, we do not offer short pop-in or hourly domiciliary visits. We provide care across London and the South East, covering Greater London, Surrey, East and West Sussex, Kent, Hampshire, Berkshire, and Buckinghamshire. Our services extend to towns and cities including Richmond, Wimbledon, Croydon, Guildford, Woking, Farnham, Brighton, Crawley, Chichester, Eastbourne, Hastings, Maidstone, Canterbury, Ashford, Tunbridge Wells, Southampton, Portsmouth, Winchester, Basingstoke, Reading, Windsor, Bracknell, and Maidenhead.

Paragon Home Healthcare Reviews (21)

Total of 21, showing 21-21

Over all time Paragon Home Healthcare has 21 reviews.

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Review from P O (Daughter of Client) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience

Paragon responded very promptly to my request for help for my 84-year-old Father despite the Christmas period. I was impressed with how efficient, professional and compassionate the assistance received by my Father was, my Father was very at ease from the first meeting with his carer. I really appreciated

the practical advice received. Our carer was always punctual, flexible and compassionate. We would definitely use Paragon again when my parents come to stay.

Reply from Registered Manager at Paragon Home Healthcare

Thanks so much for taking the time to feedback and leave us a review. We try to make our service truly personalised and compassionate and are always open to feedback so we can continually improve our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Paragon Home Healthcare