Alpha Health & Care Services Ltd

Suite 8, Tylers House, 5 Tylers Avenue, The Link Business, Southend-on-Sea SS1 2BB
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5 Reviews
  • Alpha Health & Care Services Ltd, Southend-on-Sea

Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Alpha Care and Health Services Ltd

Person in charge

  • Debbie Rotimi (Registered Manager)

Alpha Health & Care Services Ltd Reviews (5)

Over all time Alpha Health & Care Services Ltd has 5 reviews.

Overall Experience

  • 4
  • 1
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Date Published

5
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5
Overall Experience  Overall Experience 5.0 out of 5

The girls at Alpha cared for my mother who had dementia for two years. They were the second agency I had in to care for her and I cannot fault them. The carers all knew their responsibilities and were well trained, they were compassionate, patient and took great effort into making my mother feel comfortable,
safe, and respected. The carers that she had on a regular basis, would go above and beyond for my mother. I cannot thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Alpha Health and Care Services made such a big difference in my life and I am forever grateful. My experience with Alpha carers has been a very good experience because I grew to have a relationship with many of their carers and felt they really cared for me and this made me very comfortable to be able
to share my space and home with them. Having chats with carers made my day and also positively made a difference in my emotional and mental health well-being. My choices have always been respected.

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Overall Experience  Overall Experience 4.0 out of 5

Loving, caring and respectful are some of the few words I can use to describe Alpha Health and Care Services. Alpha have always looked after me and I have always felt that the carers treat me like family. I used to be very anxious with getting help from other people because I have always been independent
but with Alpha it's as if they are looking after their mother, sister or aunty.
Alpha Carers went over and beyond to help me with the things I struggled with or could not get help from other services. Alpha made such a big difference in my life in a way that ever since Alpha started to look after me over two years ago, I have not wanted to move to any another agency.

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Overall Experience  Overall Experience 5.0 out of 5

As a service user, Alpha carers have always done what they can to provide care for me and encourage my independence. It was difficult for me after having a stroke and other issues to rely on help from other people since I had lost contact with friends due to long-term hospitalisation and losing my phone.
Alpha has been with me from the beginning of my journey and they have supported me to grow stronger physically, emotionally and mentally. I am forever grateful for the care of Alpha Health & Care Services. They went above and beyond for me.

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Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring.
Our carers treat my wife with dignity, calmness and gentleness.
We are very grateful for the carers as they are making it possible for her to stay in her own home.
I cannot speak highly enough of the services that Alpha Health & Care Services carers provide.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Aug 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Alpha Health & Care Services Ltd

What Type of Services does Alpha Health & Care Services Ltd offer?

Alpha Health & Care Services Ltd offers Home Care.

How many Carers does Alpha Health & Care Services Ltd employ?

Alpha Health & Care Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alpha Health & Care Services Ltd to verify any information. View our terms and conditions. Alpha Health & Care Services Ltd has an Basic Service - more info.