Alpha Health & Care Services Ltd

Suite 8, Tylers House, 5 Tylers Avenue, The Link Business, Southend-on-Sea SS1 2BB
Review Us
8.0 6 Reviews
  • Alpha Health & Care Services Ltd, Southend-on-Sea

Care Provided by Alpha Health & Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 45 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £32
  • Weekly Live-in Care Fees: £850 – £920

Alpha offers a personalised quote based on individual care needs. More complex requirements, such as dementia or specialist medical support, will result in a higher cost.

These prices are only a guideline, please contact Alpha Health & Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Alpha Care and Health Services Ltd

Person in charge

  • Debbie Remi Rotimi (Registered Manager)
Are you the Owner/Manager of Alpha Health & Care Services Ltd? View your Advertising Options

Alpha Health & Care Services Ltd Reviews (6)

8.0

Alpha Health & Care Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Alpha Health & Care Services Ltd has 6 reviews.

Overall Experience
  • 5
  • 1
  • 0
  • 0
  • 0
Date Published
  • 6
  • 1
  • 1
  • 1
  • 5
Reviewer Connection to Alpha Health & Care Services Ltd
  • 3
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from Sara H (Wife of Client) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class care from first class carers.
The first time in leaving my husband overnight since his brain injury four years ago. The team were thoroughly prepared for all his needs, incredibly kind and considerate, not to mention my home was immaculate when I returned. My husband doesn't like me leaving
the room let alone the night so this was a big step for us. It couldn't have gone better and I look forward to some more respite soon.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Allan H (Son of Client) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The girls at Alpha cared for my mother who had dementia for two years. They were the second agency I had in to care for her and I cannot fault them. The carers all knew their responsibilities and were well trained, they were compassionate, patient and took great effort into making my mother feel comfortable,
safe, and respected. The carers that she had on a regular basis, would go above and beyond for my mother. I cannot thank them enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Emma B (Client) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alpha Health and Care Services made such a big difference in my life and I am forever grateful. My experience with Alpha carers has been a very good experience because I grew to have a relationship with many of their carers and felt they really cared for me and this made me very comfortable to be able
to share my space and home with them. Having chats with carers made my day and also positively made a difference in my emotional and mental health well-being. My choices have always been respected.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ruth H (Client) published on 28 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Loving, caring and respectful are some of the few words I can use to describe Alpha Health and Care Services. Alpha have always looked after me and I have always felt that the carers treat me like family. I used to be very anxious with getting help from other people because I have always been independent
but with Alpha it's as if they are looking after their mother, sister or aunty.
Alpha Carers went over and beyond to help me with the things I struggled with or could not get help from other services. Alpha made such a big difference in my life in a way that ever since Alpha started to look after me over two years ago, I have not wanted to move to any another agency.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Leslie J (Client) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a service user, Alpha carers have always done what they can to provide care for me and encourage my independence. It was difficult for me after having a stroke and other issues to rely on help from other people since I had lost contact with friends due to long-term hospitalisation and losing my phone.
Alpha has been with me from the beginning of my journey and they have supported me to grow stronger physically, emotionally and mentally. I am forever grateful for the care of Alpha Health & Care Services. They went above and beyond for me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Roland S (Husband of Client) published on 2 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional and caring.
Our carers treat my wife with dignity, calmness and gentleness.
We are very grateful for the carers as they are making it possible for her to stay in her own home.
I cannot speak highly enough of the services that Alpha Health & Care Services carers provide.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Alpha Health & Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Alpha Health & Care Services Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alpha Health & Care Services Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Alpha Health & Care Services Ltd

What Type of Services does Alpha Health & Care Services Ltd offer?

Alpha Health & Care Services Ltd offers Home Care.

How many Carers does Alpha Health & Care Services Ltd employ?

Alpha Health & Care Services Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alpha Health & Care Services Ltd to verify any information. View our terms and conditions. Alpha Health & Care Services Ltd has an Basic Service - more info.