Helping Hands Home Care (Dartford)

All the carers that come to Mum have been lovely , she likes every one of them . They always come on time and always have a chat with her. Make her breakfast and give her a wash ,, it really helps the family out having them come round .

The office at Dartford have gone above and beyond helping to keep my aunt safe. Without them I'm not sure what I would of done!

Helping Hands (Dartford Branch) visited my late Mum every Monday and Thursday morning to help her shower and get dressed. Mum loved spending time getting to know the careers and they always showed a real interest in her as a person.

I would 100% recommend Helping Hands to others.

My family and I couldn't be happier with the care provided by Helping Hands. My Mother has advanced dementia and her daily care needs have increased significantly. Just knowing we have the support and professional care in the comfort of her own home is relief beyond words. The staff and management at Helping Hands have gone over and above whether it's day or night. I had to contact the team in an emergency situation and they were there asap. To know my family and I have that level of support when we need it most is beyond incredible. I'm so thankful I chose Helping Hands. I genuinely don't know what we'd do without them. A thousand thank you's would never be enough.

His needs changed on an almost daily basis and therefore the care requirements that the Helping Hands team were asked to provide were constantly changing too, but nothing phased them and nothing was too much to ask. Adele was so supportive and understanding; they all stepped up to the bat consistently and professionally and we are so grateful for the peace of mind it gave us at a very difficult time. Any small niggles were quickly addressed without question. All the staff I encountered were friendly, kind and genuinely cared about my Dad and his well-being. Mikaela was, as my Dad said, 'an angel'. I'm so glad that the last weeks of my Dad's life were supported by such an amazing team. Thank you.

Sue H - daughter of client/service user

Helping Hands Dartford run by Adele & her Team have been invaluable in caring for my Mum in her own home.

Without their ongoing support & experience we would have had to find alternative accommodation & possibly a Care Home for my Mum.

The quality of care my Mum receives is second to none with her being shown kindness & companionship.

We can highly recommend Helping Hands Dartford. Thank you to Adele & her Team

I am very pleased with the service that my sister is receiving from the Dartford branch of Helping Hands. I am particularly impressed with the way in which they provide and accommodate for the needs of the client and also take a personal interest in the care they think the client needs, which the client themselves may well have not thought about. Leza and Adele's attitudes are both of a caring nature and concern for the client, as well as being very professional and respectful to all concerned.

I would most certainly recommend Helping Hands to anyone in need of home carers, as the Company is very well organised and efficiently run.

Helping hands have been the greatest support for both my mother and father in law but also to the whole family. The staff have always been caring and supportive. Adele went above and beyond to fully understand the family set up and situation to help my father in law maintain his independence and dignity whilst also making sure the families care concerns were supported.

Helping hands are amazing. Adele is very helpful and was very accommodating of my mum's needs. The carers were superb and always courteous to my mum. They couldn't do enough for her at all times. We were very grateful for their support.

My mum needed the help of carers after she had a fall in the garden.The jobs the carers provided help with were making meals, washing up , hair washing and any other assistance my mum needed while they were there. My mum found all the carers polite, caring and helpful, and we would recommend Helping Hands to anyone looking for carers help.

We feel that the service is very well organised with high quality carers

A big thankyou to helping hands Adele and all carers for the care given to my mother over the past few years. The care was always professional and loving. Maybe not the cheapest available but worth the extra. Myself and family would highly recommend their services.

I would definitely recommend Helping Hands to others and the only reason that I haven't given 5 stars is due to the difficulty trying to access the daily updates on the App. But that wasn't for the want of trying on Helping Hands part.

Well done and thank you to the manager and the Dartford team.

Regards

Thank you so much for your prompt and continued help in providing my father with support following a recent fall. The on call team and local branch manager responded promptly and swiftly in putting into place a plan to support him and also continue to arrange on going support in these recent weeks, re arranging the same carer val and another carer to support. Thank you so much very appreciated.

The last 4 days of care that my husband had with you were all friendly helpful and caring. They also helped me through a very difficult time. I had to increase the hours and it was done speedly and without any fuss.

Only a recent user of Helping Hands for my mum and so far we are very pleased with the choice of carers the company has provided. So far this was a good family choice and hopefully, it will continue. We would recommend their services.

I cannot recommend Helping Hands Dartford highly enough and we would happily use them again if the situation arose.

I would recommend Helping Hands to anyone needing care.

All recent carers I have had have been like friends and I look forward to seeing them.