without doubt the most professional, attentive, caring, well managed and well organized companyDavid W(Son of Client/Service User)

The staff are understanding and communicate with me regularly and along with the app,David W(Son of Client/Service User)

without doubt the most professional, attentive, caring, well managed and well organized companyDavid W(Son of Client/Service User)

The staff are understanding and communicate with me regularly and along with the app,David W(Son of Client/Service User)

Compassion PLUS Healthcare is a Home Care provider registered with the Care Quality Commission. At Compassion PLUS, Valuing People First is their mission. Delivering care with compassion is the underlying principle in all they do. They care for people with empathy, dignity and respect. They pride themselves in providing high quality professional and compassionate health care staff who have been selected through their stringent value-based recruitment processes. They aim to...
Care Provided by Compassion Plus Healthcare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30.50 - £32.40
- Weekly Live-in Care Fees: £1,300 - £1,300
The minimum charge is 30 minutes.
To find out more, please contact the Care management office.
Contact Compassion Plus Healthcare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Compassion Plus Healthcare Ltd
- Private Owned
Person in charge
- Elizabeth Maposa (Managing Director )
Compassion Plus Healthcare Reviews (57)
Compassion Plus Healthcare has a Review Score of 9.7 (9.714) out of 10, based on 10 reviews in the last 2 years.
Over all time Compassion Plus Healthcare has 57 reviews.
Thank you to the team at Compassion Plus Care, who looked after my mum with dignity and professionalism. They were gentle and patient,, dealt well with the bouts of confusion caused by mums dementia, and often lit up her days with their cheerful chat. The constant changing rotas were always supported and I always felt that I had had their backing. I cannot recommend them enough.
Thank you so much for your kind words. It truly means a great deal to the whole team to know that we were able to support your mum with dignity and care, and to be there for you as well
We felt so supported as a family and I am full of admiration for the staff, who are all exceptional people.
We are grateful for the kind words. We are very delighted you are very happy with service provided for your mother. We will share the feedback with the staff team.
Compassion Care Plus cared for my mum whilst I was on respite in July. I deliberately chose this organisation because many of their carers love Jesus as my mum does. This gave me peace and confidence as they cared for my mum professionally and did their best as their ultimate boss is God. They loved and cared for mum brilliantly and I highly recommend this company.
Thank you so much for this lovely and positive review. We are so delighted that you were pleased and satisfied with the care and support your mother received. We will share the feedback with the team who cared for your mother.
Very impressed with all employees, they are very professional, friendly, kind, on-time and helpful. My mother-in-law has felt very comfortable with all her carers, and has total confidence in them. Management have been very helpful; communication with them has been easy and they've been available at any time. We're very grateful for the ease in which care has been organised and carried out. It's been a difficult time for my mother in law, but having such a good care service supporting her, has made a positive difference. We're very grateful for the brilliant care given to my mother in law.
Thank you for the wonderful comments you have written regarding the service your mother in law is receiving from Compassion Plus staff. We are so pleased that you are happy with the service. We will inform the team of your feedback.
We are happy with the support and care that we get for our son and us and the service is outstanding. Your staff are very friendly and helpful. and we are very happy that we put our son with Compassion Plus thanks for all the help and support provided
Thank you for talking the to write this review. We are very delighted that you are pleased with the care and support your son is receiving. We will share the feedback with his team.
We've been really delighted with the care provided for our daughter by Compassion Plus Healthcare. Our daughter has learning difficulties and lives in her own home. The ladies who have been supporting her are young, energetic, fun and extremely professional and competent. Our daughter liked them immediately. They are very well trained and qualified. We have worked closely with them to explain her specific needs as she is non-verbal. The staff have listened carefully and quickly taken on board everything we have asked of them. They keep in close contact with me and ask questions if they are unsure, and they use their initiative too. I feel my daughter is in safe hands and extremely well cared for. And she has a great time and really enjoys their company. We simply could not ask for better support really. The carers are just fabulous.
Thank you so much for such positive and valuable feedback. We are very pleased that your daughter is very well supported and that she enjoys the time spent with her support team. We will share this review with your daughter's support team.
From day one I found the Care to be outstanding, time was taken to get to know my Mother and her specific needs.
The staff were always kind and caring whilst ensuring the correct diet and medication were taken and always helped to encourage Mum to interact socially where possible.
Communication with me was always good so I always knew of any needs or issues.
I was confident that if I was away Mum would be well looked after, it was important to have that peace of mind.
A job consistently well done over a number of years.
Many thanks to all the staff.
Thank you so much for this excellent review and for the very kind words. Your mother was such a delight to support and care for. We will share the review and feedback with the team that cared for your mother. Best of wishes.
Thank you.
Thank you very much for this wonderful review. We are very delighted that you are pleased with the service you are receiving from the Carers. We will share this review with the staff.
Cannot thank all the staff enough, my dad has been having them since August 2023. It was new for him but they have helped him to settle and took time to get to know him, and are helping him regain confidence and independence, he's very comfortable with them all they're like part of his family, he and his family have peace of mind knowing if we need any help both carers and office staff are always willing to do what they can to help. Thank you all so much for everything on behalf of my Dad.
Thank you for the great feedback and review. We are so delighted you and your family are happy with the services we are providing for your dad.
Compassion Plus Health Care has been looking after my dad for several months now and the difference they have made to his quality of life is amazing. They are so kind and helpful. Dad enjoys their company and the care that they provide could not be better. The carers are wonderful and the office is very responsive, friendly, and helpful. I can not praise this care provider high enough. Thank you Compassion Plus.
Thank you so much for such a wonderful review. We are delighted that you are happy with the services we are providing for your dad.
The team from Compassion Plus Healthcare are excellent. My husband has been treated with the utmost care. My husband has awkward moments but they are patient, kind and caring. They have treated my home with respect and if they can help me in any way, they are willing to do so. They have also been punctual which helps our situation.
Thank you for the very positive review and for taking the time to complete it. We are very pleased that you are happy with the support your husband is receiving from Compassion Plus. We will share this positive feedback with his team of carers.
We as a family feel that the care given to my father is excellent. We could have not asked for a better team of carers. Always caring and ensuring my father is ok. Brilliant service.
We are grateful to receive such a fantastic review. We are very pleased that you are happy with the service your father is receiving. We will share this feedback with the team of carers who support your father.
Carers are very patient with my grandad, well mannered and attentive. Always on time and pleasant to talk to and easygoing. One carer, in particular, is fantastic, Grandad is lucky to have them caring for him.
Thank you for this wonderful review. We are so pleased that you are happy with the service your granddad is receiving from the Compassion Plus team. We will share the feedback with his carers.
My dad has been cared for since just before Christmas 2022. It was all a bit of a rush but the care we have had from your carers is absolutely brilliant. There is always someone at the end of the phone. One young man, in particular, is absolutely amazing. He is so kind and caring. I feel like he is one of our family. Thank you all.
Thank you so much for the very kind words and wonderful review. We will share the review with your father's team.
Compassion Plus Healthcare is my first experience in private-sector care provision. I have found that they provide the services I have requested every day consistently. Their carers are friendly, caring, efficient and polite. They arrive on time every time. The management responded quickly to arrange my care when public sector care was withdrawn at short notice. An excellent experience overall.
Thank you so much for this great review of our services. We are very pleased that you are happy with the service being provided.
Out carers are very good. Arrive on time. Very pleasant and very thorough in what they do.
Thank you for taking the time to write a review. We are delighted that you are happy with the service provided by the team allocated to your husband. We will share the review with the staff team.
A high-quality service with good communication throughout. We found the app invaluable. I would recommend.
Thank you so much for such kind words. We will share the review with the staff who have cared for your mum.
The carers have been wonderful with Mum, always proactive and super fast with reacting to her needs - we're very happy with the team! Whenever they've been troubled or concerned by her condition or appearance in any way they've always had an immediate response to gain a further professional opinion.
Thank you so much for the five-star review. We are so pleased you are happy with the service provided for your mother. We will share this feedback with the rest of the team.
Great service and wonderful staff. Professional and empathetic. Take time out to develop a relationship with their clients, fully recommend. Provide high-quality service and also very reliable. Prompt and efficient.
Thank you for taking the time to write this review. We are delighted that you are happy with the care and support that your mother is receiving from the care team. We will share this positive feedback with them.
My son moved into a beautiful supported living house in March 2022. He has been unwell and was in hospital for 9 to 10 weeks prior to moving in. He has settled in so quickly and is doing so well! The staff are amazing, so dedicated, kind and do an impeccable job! I have never ever come across a care company that looks after and supports my son so brilliantly. I am in awe of how well they look after my son! Finally, my son has got such amazing care! Thank you Compassion Plus from the bottom of my heart!
Thank you so much for the very kind words. We are pleased that you are happy with the support that your son is receiving from us. We will share this feedback with the team supporting your son.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Compassion Plus Healthcare.
Awards / Recognitions (4)
- Recipient: Compassion Plus HealthcareDate: Thursday 28 Nov 2024
- Recipient: Compassion Plus HealthcareDate: Thursday 30 Nov 2023
- Recipient: Compassion Plus HealthcareDate: Thursday 30 Nov 2023
Meet the Team (4)
Hi, my name is Liz and I am the Managing Director for Compassion Plus Healthcare. I come with extensive experience in managing Home care and health care services with a demonstrated history of working in the NHS & Social Health care industry. I am skilled in Operational Management, Performance Management, Healthcare Management, and Healthcare. I am a strong education professional with a Master’s degree in Occupational Psychology, BSc (Hons) Psychology and I am a Registered Nurse in Mental Health.
I have a heart for constantly improving services and ensuring that client's needs are not only met but that they receive the best care possible.
Hi, My name is Vickie, I work for Compassion Plus Healthcare as the Support Manager.
I am very passionate about my job and enjoy every minute of it. I have been in care for nearly fifteen years. I started off in care homes as a carer, then I found out about supported living, and it really interested me. I loved my job as a support worker and wanted to help my clients more, so I decided to get qualifications to go into management. Now here at Compassion, I am always putting my client's needs and wishes first.
Hi, my name is Liz and I am one of the Care Co-ordinators for Compassion Plus Healthcare.
I started working for the company in September 2022. I enjoy working for Compassion Plus. Everyone is respected, and listened to and knows how important their role is to the team. I help to plan the rota and work with a fantastic team of people. I enjoy going out and about, meeting with my colleagues and the people we support, I also help to cover shifts when needed.
I like meeting with the staff, making sure that they are ok; and if they have any issues, I will always try my best to help them. I can see myself working for this company for many years to come.
Hello! I am Shalom. I have been with Compassion Plus Healthcare for almost 1 and a half years now. My current role within Care Coordination includes assisting with compliance matters, recruitment, rota, supervision and facilitating training.
What I like most about my role is the time spent with the individuals we support witnessing their development and contributing to the. Also being part of a very dynamic, proactive team has been integral in my growth as an individual and as a team member.
Frequently Asked Questions about Compassion Plus Healthcare
How many Carers does Compassion Plus Healthcare employ?
Compassion Plus Healthcare employs 60 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Compassion Plus Healthcare to verify any information. View our terms and conditions. Compassion Plus Healthcare has an Enhanced Service - more info.