
without doubt the most professional, attentive, caring, well managed and well organized companyDavid W(Son of Client/Service User)

The staff are understanding and communicate with me regularly and along with the app,David W(Son of Client/Service User)


without doubt the most professional, attentive, caring, well managed and well organized companyDavid W(Son of Client/Service User)

The staff are understanding and communicate with me regularly and along with the app,David W(Son of Client/Service User)


Compassion PLUS Healthcare is a Home Care and Supported Living Service provider registered with the Care Quality Commission. At Compassion PLUS, Valuing People First is their mission.
Delivering compassionate care is the underlying principle in everything they do. They care for people with empathy, dignity and respect. They pride themselves on providing high-quality, professional, and compassionate healthcare staff selected through stringent, values-based recruitment processes. They aim to encourage independence and support enablement so clients can live happy, fulfilled lives.
Care Provided by Compassion Plus Healthcare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The minimum charge is 30 minutes.
To find out more, please contact the office on 01462 416101
The price(s) shown are provided by the agency. Contact Compassion Plus Healthcare for full pricing details and T&Cs.
Contact Compassion Plus Healthcare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Compassion Plus Healthcare Ltd
- Private Owned
Person in charge
- Elizabeth Maposa (Managing Director )
Compassion Plus Healthcare Reviews (58)
Compassion Plus Healthcare has a Review Score of 9.6 (9.575) out of 10, based on 7 reviews in the last 2 years.
Over all time Compassion Plus Healthcare has 58 reviews.
Very good support. The staff have always been friendly. Wish we could have more hours. Been very supportive with our child and very attentive with care. Always punctual unless there has been an incident beyond their control.
Very good support. The staff have always been friendly. Wish we could have more hours. Been very supportive with our child and very attentive with care. Always punctual unless there has been an incident beyond their control.
Thank you for completing a review and for the kind words. We are very pleased that you have found the staff friendly and supportive.
The carers took care to make sure that my mum was happy and cared for whilst maintaining her dignity. My mum loved a laugh and a joke and the carers took time after ensuring her needs were met to have a laugh and a joke.
The carers took care to make sure that my mum was happy and cared for whilst maintaining her dignity. My mum loved a laugh and a joke and the carers took time after ensuring her needs were met to have a laugh and a joke.
We are very grateful to receive such a positive review. Really pleased that your mum valued those moments she spent with the Staff chatting and having a laugh together as this meant a lot to her.
Compassion Plus Healthcare has provided amazing care for my father-in-law over the past year. He is unable to walk and has limited speech, he relies on his carers for his mobility and hygiene needs. They are kind, caring and professional. They have demonstrated that his safety and welfare is...
Compassion Plus Healthcare has provided amazing care for my father-in-law over the past year. He is unable to walk and has limited speech, he relies on his carers for his mobility and hygiene needs. They are kind, caring and professional. They have demonstrated that his safety and welfare is paramount particularly with skincare. They also provide daily chats and social contact for both my father and mother-in-law as well. During the lockdowns, they have been their only contact and as a family we are so grateful for the staff's care and diligence.
Thank you for the very positive review. It's a pleasure to provide care and support to your father-in-law. We will share this review with the rest of the care team.
What I really like about Compassion Plus Healthcare is that there are only a...
What I really like about Compassion Plus Healthcare is that there are only a small number of carers who visit her so they very quickly built up a rapport with her. This makes her feel more at ease and I feel she sees their visits like a friend popping in. They go out of their way to chat with her, encourage her to eat, offer to take her for walks and have even gone looking for her when she has wandered off.
Whenever there has been a problem the communication has been excellent and I feel we could phone at any time if we had a concern.
The app is great for us to see what is happening on a day-to-day basis.
I would recommend this company without any hesitation.
Thank you so much for this amazing review. It is very reassuring to receive such positive feedback regarding the work the care team are doing. We always aim to allocate a small number of carers to the people we look after to enable the staff and client to build a mutual trusting relationship. I am...
Thank you so much for this amazing review. It is very reassuring to receive such positive feedback regarding the work the care team are doing. We always aim to allocate a small number of carers to the people we look after to enable the staff and client to build a mutual trusting relationship. I am so pleased that you have found this model of working beneficial to your mother-in-law and that you have found the family app helpful in keeping updated with changes to the provision.
The app allows me to check up on his visits and the care that he is receiving, plus it allows me to view any...
The app allows me to check up on his visits and the care that he is receiving, plus it allows me to view any concerns that the carers have.
The manager has been very flexible in regards to my dad’s changing needs. They have been able to accommodate all of our requests.
Overall, we are very glad that we chose Compassion Plus.
Thank you so much for the wonderful review. We are so pleased that you and your dad are happy with the care he is receiving from the team.
Compassion Plus Healthcare cared for my mother in the last 2 months of her life and the care they gave was outstanding. All the staff and carers we had contact with were very professional and caring. They quickly built a good relationship with my mum and the rest of our family and always treated...
Compassion Plus Healthcare cared for my mother in the last 2 months of her life and the care they gave was outstanding. All the staff and carers we had contact with were very professional and caring. They quickly built a good relationship with my mum and the rest of our family and always treated Mum with such gentleness, care and dignity. Two of her main carers were with us when Mum passed away and they both dealt with the situation in a very calm and quietly confident way, which really helped us all and since then have been in contact with us to check how we are all doing. We had wanted carers who would work with us to keep Mum at home to the end and Compassion Plus did everything we could have hoped for to help us achieve that and we have no hesitation in recommending them to other people.
Thank you for such kind words. It was such a privilege to care for your mum in her final days. I am very pleased to learn that you found the care, support and attention given to her and the rest of the family reassuring at such a challenging time. We will share the positive feedback with the rest of the team.
A fantastic boss with a great mental health background. Understanding, flexible and very organised 10/10.
I would highly recommend this company.
The personal service and attention to detail are impeccable.
I live in Spain so It is perfect...
A fantastic boss with a great mental health background. Understanding, flexible and very organised 10/10.
I would highly recommend this company.
The personal service and attention to detail are impeccable.
I live in Spain so It is perfect for my peace of mind and be able to check the birdie app weekly.
We are very grateful for such a positive review. We are really pleased that you are happy with the care and support given to your mum. We strive to care for each individual within a person-centred way taking into account each individuals' needs. We will share the feedback with the rest of the team.
They are very knowledgeable and their advice is always useful.
They treat my wife in a friendly and pleasant manner and, if they can, help her with any problems which she may have.
At her age she is often forgetful and they are not bothered...
They are very knowledgeable and their advice is always useful.
They treat my wife in a friendly and pleasant manner and, if they can, help her with any problems which she may have.
At her age she is often forgetful and they are not bothered if they have to answer the same question several times.
Thank you for this review. We are so pleased you are happy with how the care staff support your wife. We strive to provide the best care possible in a compassionate and caring way. We will share this review with the staff to let them know how much you and your wife appreciate them.
This is the first agency to provide male carers, of which my son loves. He also loves the ladies of course. Carers are thoughtful and gentle when with my son. He loves going out with carers but because of Covid this has had to stop. It's the best agency I've ever had.
This is the first agency to provide male carers, of which my son loves. He also loves the ladies of course. Carers are thoughtful and gentle when with my son. He loves going out with carers but because of Covid this has had to stop. It's the best agency I've ever had.
Thank you so much for this review and the thoughtful words. It is a pleasure to be able to provide care and support to your son.
The care staff were exemplary in the compassion and love shown to Dad in his last days alive. One carer personally took on caring for Dad in an extremely loving way. On the day of our Dad's passing, she had been caring for Dad selflessly for a couple of days. My brother was in attendance holding...
The care staff were exemplary in the compassion and love shown to Dad in his last days alive. One carer personally took on caring for Dad in an extremely loving way. On the day of our Dad's passing, she had been caring for Dad selflessly for a couple of days. My brother was in attendance holding Dad's hand and told me that Dad was not really disturbed and was joking with them and laughing as he passed away.
There had always been a good rapport between the carers and Dad. We were so glad to choose this company, and from day one, there was a large level of trust and love between the carers and ourselves. Care staff were all of the highest calibre, and this showed in the care given in these extremely trying and testing times.
Thank you Chris for such kind words. The staff enjoyed caring for your dad and spending time with him especially the later stages of his life. I am very delighted to know that the staff formed a trusting and caring relationship with your dad, he will be missed by all knew him. We will let the team know how much you, your dad and brother appreciated their support.
Very pleased with all the care and management given to my parents. The timetable is very organised and feedback to relatives rapid after each visit by the Birdie app. All medical concerns are regularly noted and reported.
Very pleased with all the care and management given to my parents. The timetable is very organised and feedback to relatives rapid after each visit by the Birdie app. All medical concerns are regularly noted and reported.
It has been a pleasure looking after your parents. Thank you for completing the review for us and for the great comments. These will be shared with the rest of the team.
Two members of staff have been extremely helpful and gone out of their way to help us and set up care at quite short notice. The carers who have visited to date have without fail been kind, professional and very caring. They have also worn PPE and been very careful and gentle with my dad. I would...
Two members of staff have been extremely helpful and gone out of their way to help us and set up care at quite short notice. The carers who have visited to date have without fail been kind, professional and very caring. They have also worn PPE and been very careful and gentle with my dad. I would highly recommend the whole team.
Thank you Theresa for such kind words. We are pleased you are happy with the care being provided for your dad. Your dad is a pleasure to support. I have no doubt the carers will continue to deliver the best care possible for him. I will inform the team of your feedback and kind words.
Compassion Plus has all the most important components, after meeting them without worry or hesitation I could completely entrust the care of my mother to them and I felt I had much-needed peace of mind and a much-needed break. The medical history is taken in depth there is constant communication...
Compassion Plus has all the most important components, after meeting them without worry or hesitation I could completely entrust the care of my mother to them and I felt I had much-needed peace of mind and a much-needed break. The medical history is taken in depth there is constant communication between myself and the managers which in turn is immediately passed to the carers. The managers, owners and carers are honestly so kind so professional and a joy to be around they are also incredibly on the ball with every detail, I only have to mention something and it is implemented immediately, they go above and beyond to care for my mother. Apart from the very professional care given I really appreciate that they are all so approachable they actually care and listen to you and nothing is too much trouble. But perhaps above all this the most important observation I can give is that as the agency’s name suggests they are genuinely compassionate.
We are really delighted to receive such a positive review. We will share the comments with your mother's carers and the rest of the team.
We have been very pleased with the day to day care my husband receives and have found all carers to be very friendly and capable.
We have been very pleased with the day to day care my husband receives and have found all carers to be very friendly and capable.
We are very delighted to receive such positive feedback and are happy that you are pleased with the care your husband is receiving from the carers. We will share the feedback with the team.
I am very pleased with the care given to my mum. The care company have tried to keep the same carer going in as this is very helpful for my mum and keeps her in a good routine. The carer has worked hard to build a good relationship with my mum and this helps keep mum calm and allows her to be able...
I am very pleased with the care given to my mum. The care company have tried to keep the same carer going in as this is very helpful for my mum and keeps her in a good routine. The carer has worked hard to build a good relationship with my mum and this helps keep mum calm and allows her to be able to laugh and joke during her visit. The app used to record the visit is excellent and allows us to see how the visit has gone, it includes photographs, if mum gives consent, if she has a medical problem which has proved invaluable in getting prescriptions from the Doctors during this very difficult time for the NHS. The staff are very approachable and friendly and try to accommodate mum's individual needs for each visit she receives. As a family, we hugely appreciate all they do for mum.
Thank you for the review. We are delighted you are happy with the care and support provided for your mum. We will share your comments with staff who care for your mum.
Over the past 12 years, I have encountered many care agencies for both my parents and I can say that Compassion Plus are without doubt the most professional, attentive, caring, well managed and well organized company I have dealt with. The staff are understanding and communicate with me regularly...
Over the past 12 years, I have encountered many care agencies for both my parents and I can say that Compassion Plus are without doubt the most professional, attentive, caring, well managed and well organized company I have dealt with. The staff are understanding and communicate with me regularly and along with the app, I am always kept up to date with detailed reports of each visit, they are both very supportive to my parents and me. Compassion Plus are doing an amazing job under very difficult circumstances. It is quite clear that my mum's care, wellbeing and safety are their utmost concern. I highly recommend this agency.
Thank you for such wonderful words. We are delighted to hear that you are happy with the care and support being provided for your parents.
Staff, have been helpful and professional when dealing with requests regarding my mother's care.
The carers are...
Staff, have been helpful and professional when dealing with requests regarding my mother's care.
The carers are polite and supportive to my mother.
I would recommend this agency.
Thank you for the review, we are very pleased with the positive comments.
I have nothing but great things to say about Compassion Plus Healthcare. They have been looking after my Dad for almost one year now and the experience has been very positive. Both managers do a great job of running the care team and are always a pleasure to speak to. The carers themselves always...
I have nothing but great things to say about Compassion Plus Healthcare. They have been looking after my Dad for almost one year now and the experience has been very positive. Both managers do a great job of running the care team and are always a pleasure to speak to. The carers themselves always do a great job for my Dad. The Birdie App - which allows us to get an update on each visit - is really useful. I am so pleased we are clients of Compassion Plus!
Thank you for the fantastic review. It is such a pleasure to provide care and support for your Dad. We will share the feedback with the rest of the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Compassion Plus Healthcare.
Awards / Recognitions (4)
- 28 Nov 2024Recipient: Compassion Plus Healthcare
- 30 Nov 2023Recipient: Compassion Plus Healthcare
- 30 Nov 2023Recipient: Compassion Plus Healthcare
Accreditations
There are no accreditations posted yet for Compassion Plus Healthcare.
Meet the Team (7)

Hi, I am the Co-Founder and Managing Director of Compassion Plus Healthcare Ltd, a CQC-registered health and social care organisation providing...
Hi, I am the Co-Founder and Managing Director of Compassion Plus Healthcare Ltd, a CQC-registered health and social care organisation providing person-centred home care, supported living and community-based support services.
I am a Registered Mental Health Nurse with an MSc in Occupational Psychology and a BSc in Psychology. My clinical background, combined with my experience in leadership and psychology, has shaped my approach to care and my belief that truly good support must always start with the individual.
I founded Compassion Plus Healthcare in 2014 with a simple but important vision: to provide compassionate, high-quality care that enables people to live fulfilling lives with dignity, choice and greater independence. I believe that every individual is unique, and that their individuality, strengths, aspirations and choices should be recognised and celebrated.
Over the years, I have been privileged to lead the growth and development of Compassion Plus Healthcare while remaining focused on what matters most — the people we support. For me, success is not measured simply by organisational growth or the awards we receive, but by the difference we make in people's everyday lives: the smiles we bring to people's faces, the confidence we help build and the outcomes we support people to achieve.
I remain closely involved in the clinical and strategic direction of the organisation and am passionate about working collaboratively with the people we support, their families, our staff, health and social care professionals and commissioners to continually improve the quality of the services we provide.
At the heart of everything I do is a belief that every person is unique, and great care should recognise, respect and celebrate that individuality.

Hi, my name is Vickie, and I am the Supported Living Manager at Compassion Plus Healthcare.
I have worked in health and social care for nearly 15...
Hi, my name is Vickie, and I am the Supported Living Manager at Compassion Plus Healthcare.
I have worked in health and social care for nearly 15 years and remain as passionate about supporting people today as I was when I first started my career. I began working in residential care before discovering supported living, where I found my true passion for empowering people to live as independently as possible while achieving their personal goals.
As I developed in my career, I gained further qualifications and progressed into management so that I could make an even greater difference to the lives of the people we support and the teams who care for them. I am committed to ensuring that every person receives high-quality, person-centred support that respects their choices, promotes their independence, and helps them live fulfilling lives.
At Compassion Plus Healthcare, I am proud to lead a dedicated team that shares my belief that every individual should be treated with dignity, compassion, and respect. Seeing people grow in confidence, achieve their aspirations, and enjoy the best possible quality of life is the most rewarding part of my role.

Hello, my name is Shalom, and I am a Care Coordinator at Compassion Plus Healthcare, with responsibility for Training and Compliance.
I have been...
Hello, my name is Shalom, and I am a Care Coordinator at Compassion Plus Healthcare, with responsibility for Training and Compliance.
I have been part of the Compassion Plus Healthcare family for three years, and I genuinely enjoy the variety my role brings. I support care coordination, staff rotas, recruitment, supervision, training, and compliance, helping to ensure our team has everything they need to provide safe, compassionate, and person-centred care.
One of the things I am most passionate about is training. I believe that when staff feel confident, well supported, and have the right skills, they can provide the very best care to the people we support. I love helping our team learn and develop because I know it makes a real difference to the quality of care we deliver every day.
The best part of my job is spending time with the people we support and seeing them achieve things that matter to them, whether it's becoming more independent, building confidence, or simply enjoying life. Knowing that I have played a small part in that journey is incredibly rewarding.
I also feel very lucky to work alongside such a caring and supportive team. Every day brings new opportunities to learn, grow, and make a positive difference, and I'm proud to be part of Compassion Plus Healthcare.

Hi, my name is Nancy. I joined Compassion Plus Healthcare in April 2026 as an Operations Manager, bringing over 20 years of experience within the...
Hi, my name is Nancy. I joined Compassion Plus Healthcare in April 2026 as an Operations Manager, bringing over 20 years of experience within the care sector. Throughout my career, I have developed extensive knowledge in service delivery, workforce management, quality assurance, safeguarding, care planning, and continuous service improvement.
In my current role, I am committed to ensuring that services are delivered efficiently, safely, and in full compliance with regulatory requirements. I work collaboratively with care teams, service users, families, and partner agencies to promote high standards of care, support staff development, and encourage a culture of compassion, accountability, and continuous learning.
Joining a new company has been a positive and rewarding experience. It has given me the opportunity to bring my experience in Health and Social Care while also learning new ways of working, meeting new people and becoming part of a different team and culture.

Hi, my name is Florence, and I have been part of the Compassion Plus Healthcare team since 2023. I joined the organisation as a Care Worker and have...
Hi, my name is Florence, and I have been part of the Compassion Plus Healthcare team since 2023. I joined the organisation as a Care Worker and have had the opportunity to progress to Team Leader and, more recently, to my current role as a Care Coordinator within our Home Care Services.
I am passionate about delivering person-centred care and ensuring that the people we support are actively involved in decisions about their care. I believe in empowering people to achieve their goals, maintain their independence and enjoy the best possible quality of life.
As a Care Coordinator, I support our staff to provide high-quality care while also helping them to develop their skills and confidence. I am proud to work alongside such a compassionate and committed team who share the same desire to make a positive difference every day.
I also enjoy working closely with families, professionals and other partners to ensure that the support we provide considers the whole person and their individual needs.
One of the most rewarding parts of my role is seeing the positive difference we can make — not only in the lives of the people we support, but also in the growth and development of our staff.

Bianca – Recruitment Manager
Hi, my name is Bianca, and I am the Recruitment Manager at Compassion Plus Healthcare.
Although I have only been part...
Bianca – Recruitment Manager
Hi, my name is Bianca, and I am the Recruitment Manager at Compassion Plus Healthcare.
Although I have only been part of the Compassion Plus Healthcare family since March 2026, it has already been an incredibly rewarding experience. Since joining the team, I have focused on ensuring that all staff records and files are fully compliant, helping to maintain the high standards expected within the care sector and supporting the organisation's commitment to quality care.
I enjoy being part of a service that places compassion, dignity, and person-centred care at the heart of everything it does. Working closely with colleagues across the organisation has given me a great understanding of the importance of having the right people, systems, and processes in place to support both our staff and the people we care for.
As Recruitment Manager, I am excited about the opportunity to attract and recruit talented individuals who share our values and passion for making a difference. I believe that great care starts with great people, and I look forward to building a strong workforce that will continue to deliver exceptional support to those who rely on our services.
One of the things I enjoy most about my role is connecting with people and helping them take the next step in their careers. In the future, I look forward to welcoming new team members to Compassion Plus Healthcare and supporting them throughout their journey with the organisation.
I feel fortunate to work alongside such a dedicated and supportive team. Every day brings new opportunities to learn, grow, and contribute to the success of the organisation, and I am proud to be part of Compassion Plus Healthcare's ongoing commitment to delivering outstanding care.

Teresa – Activities Coordinator and Senior Support Worker
Hi, my name is Teresa, and I have been part of the Compassion Plus Healthcare team since...
Teresa – Activities Coordinator and Senior Support Worker
Hi, my name is Teresa, and I have been part of the Compassion Plus Healthcare team since 2021. I work as an Activities Coordinator and Senior Care Worker, and I am very passionate about the work I do and the people we support.
A big part of my role is making sure that the people we support are engaged in meaningful activities that they enjoy and that are important to them. I believe activities should be more than simply keeping busy; they should give people opportunities to have fun, develop new skills, build confidence, socialise and be part of their local community.
I enjoy getting to know each person as an individual, understanding their interests and preferences, and finding activities that are meaningful to them. This could be anything from arts and crafts, cooking and social activities to days out and trying new experiences.
The most rewarding part of my job is seeing people happy, enjoying themselves and achieving things that are important to them. I am proud to be part of Compassion Plus Healthcare and to play a role in helping the people we support live active, fulfilling and enjoyable lives.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Compassion Plus Healthcare to verify any information. View our terms and conditions. Compassion Plus Healthcare has an Enhanced Service -what an Enhanced Service includes.