Nupath Care Northumberland

Unit 1, Apex Business Village, Annitsford, Cramlington NE23 7BF
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9.0 3 Reviews
  • Nupath Care Northumberland, Cramlington
Helping Hands provides a wide range of care to service users in their own homes all over the UK. The service offers domiciliary, elderly, dementia, nursing, palliative, live-in and condition-led care.

Staff conduct thorough needs assessments to make sure that each service user is receiving person-centred, high-quality care.

All care staff are carefully selected, checked and trained before they begin work. Friendly office staff are available to discuss needs and queries.
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Care Provided by Nupath Care Northumberland

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Person in Charge

  • Sandra Vitty (Manager)

Nupath Care Northumberland Reviews (3)

9.0

Nupath Care Northumberland has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Nupath Care Northumberland has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Nupath Care Northumberland
  • 3
Total of 3, showing 1-3
Review from Tracy H (Mother of Client) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has a great connection with many the staff that come in to the home also to work with him one to one at a day center . Do go out there road if he's in hospital always there to help n support so they like family
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elisa H (Mother of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional staff and managers, always polite and kind. My son always feels comfortable and safe with his staff and can get along well with them, it's nice to hear them having a chat and a giggle whilst I make the evening meal and get on with other jobs while someone does this job. It one less job
for me to worry about.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Hazel H (Mother of Client) published on 2 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is really happy with her support workers. She looks forward to them coming for her in the morning and always has a smile on her face when they arrive. They understand her needs and communicate with her through gestures and speech. They take her to places that she loves to go to and always
let me know what she's been up to when they bring her home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Nupath Care Northumberland is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Nupath Care Northumberland is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nupath Care Northumberland is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nupath Care Northumberland

What Type of Services does Nupath Care Northumberland offer?

Nupath Care Northumberland offers Home Care.

How many Carers does Nupath Care Northumberland employ?

Nupath Care Northumberland employs 170 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nupath Care Northumberland to verify any information. View our terms and conditions. Nupath Care Northumberland has an Enhanced Service - more info.