How many Agencies does HH Community Care Ltd own?

HH Community Care Ltd own 6 Agencies.

Which HH Community Care Ltd Agencies have the highest review score?

Nupath Care Northumberland , Nupath Care Gateshead & Nuliving Homecare have the highest review score.

HH Community Care Ltd | 6 Home Care Providers

Review of
Nuliving Homecare
from M G (Mother of Client) published on 10 December 2025 Submitted via Website • Report

Overall Experience

Excellent service provided every day. The ladies that come for my son are always engaging and happy in their work. I feel confident leaving my son in their care. Caroline always goes above and beyond her job role for us. It is greatly appreciated.

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Review of
Nupath Care Northumberland
from Tracy H (Mother of Client) published on 16 October 2025 Submitted via Website • Report

Overall Experience

My son has a great connection with many the staff that come in to the home also to work with him one to one at a day center . Do go out there road if he's in hospital always there to help n support so they like family

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Review of
Nupath Care Gateshead
from M K (Sister of Client) published on 13 October 2025 Submitted via Website • Report

Overall Experience

I have found all carers to show patience and respect towards the client. They have demonstrated a professional approach in supporting a vulnerable person in their own home . They support, encourage and prompt him to undertake agreed tasks in order to promote his independence and they carry out other

necessary tasks to ensure acceptable levels of personal care and domestic cleanliness. Despite considerable communication difficulties they have shown a willingness to try to understand him and meet his needs.

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Review of
Nupath Care Gateshead
from J T (Mother of Client) published on 6 October 2025 Submitted via Website • Report

Overall Experience

Although it is early days, things are going well. Any issues are managed quickly and professionally. There have been a few shifts which have not been covered due to sickness and a number of times when carers have arrived late for their shift.

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Review of
Nupath Care Northumberland
from Elisa H (Mother of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

Professional staff and managers, always polite and kind. My son always feels comfortable and safe with his staff and can get along well with them, it's nice to hear them having a chat and a giggle whilst I make the evening meal and get on with other jobs while someone does this job. It one less job

for me to worry about.

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Review of
Nupath Care Northumberland
from Hazel H (Mother of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

My daughter is really happy with her support workers. She looks forward to them coming for her in the morning and always has a smile on her face when they arrive. They understand her needs and communicate with her through gestures and speech. They take her to places that she loves to go to and always

let me know what she's been up to when they bring her home.

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Review of
Nupath Care Gateshead
from Hazel H (Mother of Client) published on 2 October 2025 Submitted via Website • Report

Overall Experience

My daughter is very happy with her support workers. She is happy to see them when they arrive and always has a smile on her face when she goes out each morning. They understand her needs and communicate well with her using gestures and speech. They take her to places she loves to go to and when they

bring her home they always let me know how the day went and what she's been up to.

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Review of
Nuliving Homecare
from Robin C (Partner of Client) published on 29 September 2025 Submitted via Postal Card • Report

Overall Experience

5 star + AI + Professional, caring, easy to talk to which is very important when dealing with the elderly and people with vascular demsioa. Value for money

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Review of
Nupath Care Teesside
from Christopher S (Client) published on 8 August 2024 Submitted via Postal Card • Report

Overall Experience

Since having visits from the Nupath team my mental health has improved greatly. I always look forward to my meetings twice a week. The support I receive is second to none. I am really sure that the support I get gives myself a lot of confidence and motivation. All the team I have been involved with

have their own strengths and are truly magnificent. What the team has given myself is a new optimism and a great outlook to life and a great future.

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Review of
Nupath Care Teesside
from P R (Wife of Client) published on 7 March 2024 Submitted via Website • Report

Overall Experience

My husband receives a high standard of care from the team.
They are punctual, caring and friendly.
They always try to notify me of any last-minute changes that need to be made in advance where possible.
My husband needs connected relationships with regular and familiar faces and the team tries to

keep changes to the minimum.

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Review of
Nuliving Homecare
from J H (Client) published on 24 November 2023 Submitted via Postal Card • Report

Overall Experience

I have had daily care from Nuliving for over a year now. To begin with, I had twice daily visits, but find I can cope at present to once per day. I have found the team of girls to be caring and competent in their work, always bright and cheerful and this also applies to office staff. I can't add any

more other than to say that I am happy with the service of care I get from Nuliving.

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Review of
Helping Hands - East Northumberland
from James D (Son of Client) published on 7 October 2022 Submitted via Postal Card • Report

Overall Experience

Helping Hands have been assisting my father for the last few months and what a change to his health. The ladies looking after him have been excellent in their approach and care.
I have been updated regularly which being as I live 300 miles away has been great.
I cannot praise the team enough for

what they have done and how well my father has responded.

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Review of
Helping Hands - East Northumberland
from Anne T (Niece of Client) published on 26 July 2022 Submitted via Website • Report

Overall Experience

The Helping Hands ladies have been caring for my 93-year-old Aunt for the past 18 months, 3 visits a day. She has her regular ladies who I know genuinely care for her well-being and are extremely considerate when visiting. My Aunt is a very private lady and originally didn't want strangers coming into

her home but very quickly became comfortable with them around. She doesn't think of them as carers, but friends calling to help out. The admin staff are wonderful and do their best to deal with any requests or issues I have had. Contact with the management has always been dealt with in a very professional manner. I call the ladies Angels in Disguise as they provide fantastic support, not just for my Aunt, but for me as well. It can be stressful being responsible for the welfare of an elderly person and it helps knowing she is getting the best home care possible. I honestly don't know what I would do without them all.

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Review of
Helping Hands - East Northumberland
from K S (Client) published on 30 March 2022 Submitted via Website • Report

Overall Experience

Lovely kind staff very friendly and welcoming and very caring only started but I can already tell that it’s a very lovely service better than past service I have used. Better management as well looking forward to having some fun days out.

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Review of
Helping Hands - West Northumberland
from S B (Daughter of Client) published on 3 January 2022 Submitted via Website • Report

Overall Experience

I would not recommend this service to anyone.
Some of the carers are completely unprofessional and very unpleasant. They don't read the care notes and know nothing about the needs of the person they're visiting - they admitted this! How can you provide care to someone when you don't understand their

needs? As a result, my mother's health deteriorated when they were coming in. Numerous carers, changed rotas, lateness. They were so unclean, absolutely disgusting. They'd wear the same gloves from before they walked in (when exactly did they put the gloves on?) until after they left. No handwashing, no changing gloves, even after one of them rifled through the bin, she continued to prepare food. Constantly touching their faces, hair, phones with those gloves on. Another just casually wiped toast crumbs onto the kitchen floor. I would spend a nighttime cleaning up after them and always found dishes and cutlery that they had 'washed' with food still stuck to them.

Reply from David Harrison, Managing Director at Helping Hands - West NorthumberlandWe are disappointed this matter was not brought directly to our attention. We could then have discussed and undertaken a thorough investigation. In this instance, we have not been given the detail or opportunity to investigate properly which leaves us frustrated and unable to address concerns raised. We have spoken to carers and are struggling to recognise any of the claims made in this complaint. Regular customer satisfaction surveys would reveal this complaint is a rarity with 98% of people saying they would recommend us to a friend.

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Review of
Helping Hands - East Northumberland
from Philip T (Son of Client) published on 1 November 2021 Submitted via Postal Card • Report

Overall Experience

A big thank you to all staff who attend and look after my dad. The care and time taken with my dad have been excellent this year especially given the circumstances we have found ourselves in through Covid-19. I know and appreciate everything you all do. Some members of staff go above and beyond. Many

thanks.

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Review of
Helping Hands - East Northumberland
from Wendy S (Daughter of Client) published on 7 July 2021 Submitted via Postal Card • Report

Overall Experience

This company is the best around. They go above and beyond their duties. The girls really do care for my parents. Any hiccups, which are exceptionally rare, are dealt with immediately. Excellent service.

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Review of
Helping Hands - East Northumberland
from C J (Daughter of Client) published on 29 June 2021 Submitted via Postal Card • Report

Overall Experience

I have been very happy with the care my mam received. Mam was very reluctant at first to accept carers into her home but adjusted quickly and enjoyed the visits. The carers were really supportive to me as a daughter and very caring towards my mam. The office staff were always helpful and acted quickly

to support mam's needs. I would very much recommend this service.

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Review of
Helping Hands - East Northumberland
from Francis R (Client) published on 15 June 2021 Submitted via Postal Card • Report

Overall Experience

We have known the carer for several months in her capacity as a care worker and have always found her to bring a ray of sunshine together with a few bars of her favourite songs. She carries out her duties in a professional manner and goes the extra mile to ensure her clients receive the best possible

service.

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Review of
Helping Hands - East Northumberland
from Roy F (Wife of Client) published on 31 March 2021 Submitted via Postal Card • Report

Overall Experience

From May 2020, your staff supported my wife. Initially, things worked fine, but around the end of 2020, difficulties arose. A personality clash occurred; Helping Hands managers worked hard to resolve the issues. My wife now has four excellent ladies supporting her. She is really benefiting. Thank you.

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Home Care Providers Owned by HH Community Care Ltd

HH Community Care Ltd Locations (6)

HH Community Care Ltd Reviews (28)

Reviews posted for members of HH Community Care Ltd

Nuliving Homecare

Nupath Care Northumberland

Nupath Care Gateshead

Nupath Care Gateshead

Nupath Care Northumberland

Nupath Care Northumberland

Nupath Care Gateshead

Nuliving Homecare

Nupath Care Teesside

Nupath Care Teesside

Nuliving Homecare

Helping Hands - East Northumberland

Helping Hands - East Northumberland

Helping Hands - East Northumberland

Helping Hands - West Northumberland

Helping Hands - East Northumberland

Helping Hands - East Northumberland

Helping Hands - East Northumberland

Helping Hands - East Northumberland

Helping Hands - East Northumberland

Awards / Recognitions (0)

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How many Agencies does HH Community Care Ltd own?

Which HH Community Care Ltd Agencies have the highest review score?

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