Magic Helping Hands

We are happy with the personal care my father receives, and his regular carers are very kind. However, the less regular carers who are less familiar with the house have given me some concerns: The back door not locked after a visit, melting plastic bags left too close to the gas hob, and amp washing not hung up & left to smell in a basket - I realise these are all time constraint problems but I visit weekly & my father's other visitors eg: his cleaners, have noticed.

I cannot recommend Magic Helping Hands highly enough. I first spoke with Ruby, who I understand is a manager and care coordinator, when we were facing the loss of our previous care agency due to staff shortages. Ruby was incredibly kind, understanding and reassuring, and gave me confidence that MHH would be able to meet all of my wife's needs.

We have now been with Magic Helping Hands for just over six months, and the transition was remarkably smooth. Our full-time live-in carer, Lara, has been absolutely amazing. She has settled into our home wonderfully and has become not only a fantastic carer and a great friend to my wife, but also a tremendous support to me.

The care, compassion and understanding we have received have made such a positive difference to both of us. We are extremely grateful to Ruby, Lara and the whole team at Magic Helping Hands.

they put too much effort to make every client happy and diffirence every day. Thank u Magic Helping Hands for a very rewarding and great job

I'm receiving a good support from my support worker. My support worker is taking good care of me everyday. And I feel very happy and supported and my support worker is encouraging me when I'm doing my house chores and I feel vey happy when she is encouraging me and I feel very supported and I also love my house. And my support worker helps me very well with my finances. She's the best. And overall my experience with Magic Helping Hand has been amazing experience so far. Keep up with the good services your company offers to the client

I am pleased with the service from Magic Helping Hands. The carers are genuinely caring and good at timekeeping. The company try their best to adjust care visits around any family needs and social events. I couldn't manage without their help in looking after my severely disabled husband

Always caring and available at the end of a phone. The staff were always well presented and courteous. If needed in the future we will be willing to choose them as carers once again although we hope this will not be necessary.

My mum has dementia and has had live-in care since March 2025. This has helped by keeping her in her own home and also someone living in her house has made it easier for me as a daughter. She now has the company she needs and the carers make sure she eats + drinks properly. I cannot fault all the carers who have been to look after mum. They have all been friendly and have mum's interests at heart. The office has been great when I have needed to email with any queries/updates. They reply promptly, or if they can't reply straight away they will say when someone will get back to me.

Magic Helping Hands cared for my mother for a few years after she broke her hip and returned home from hospital. She was mobile initially but unfortunately deteriorated becoming bed bound. They accessed her care needs regularly, and respected mum's wishes and dignity.

They deal with physical mental health along with my learning disabilities so I can be challenging at times but they are just great with how they manage me with everything in my life

I find all the carers helpful and pleasant to have around. It makes my day when they come over because no one comes to visit me often so having them around makes me feel less lonely and happy. I wouldn't change it for the world, they are all like family to me!

The office team was always helpful, supportive and very pleasant.

They have all built a safe secure relationship with each of my family members and l completely trust them with my family and my home. Moreover, my family members feel safe and supported and can turn to them without any hesitation in my absence.

Thank you Magic Helping Hands.

When we thought we had no where to turn to Magic Helping Hands were there, and then we were introduced to our carer who lived with my dad and became part of the family and helped create happy times and we will forever be grateful. Also the manager and other colleagues were amazing and was always there. Honestly us as a family are forever grateful for your support. Thank you guys

I like the service they give and all the people that come to me are polite and make my day. I could not wish for better.

I couldn't be happier with the staff. I have dyslexia and find things hard. I've met a lovely bunch of carers and I'm happy with the care I receive.

The service is reasonable and reliable.

My father's regular carer(s) provide outstanding care. The standard of care is not quite so high when other carers stand in for regular carers on leave, but this is mainly due to a lack of familiarity, most probably.

Thank you Magic Helping Hands!

The staff are so lovely and they keep you updated on anything that you may be worried about, it's so nice to actually talk to management, which is so rare nowadays. So a really big thank you for care and compassion. Please pass our thanks on to all the lovely staff at Magic Helping Hands, keep up your exceptional work, it is very much appreciated.