Magic Helping Hands

Unit 202, 2 Cromar Way, Chelmsford CM1 2QE
Review Us
9.3 21 Reviews
  • Magic Helping Hands, Chelmsford
Magic Helping Hands is a dedicated domiciliary care service that supports adults who wish to remain independent, safe, and comfortable in their own homes. Their team provides a wide range of personalised services, including supported living for individuals who benefit from daily assistance with routines, community involvement, and building independent living skills.

Magic Helping Hands also offers high-quality live-in care, providing round-the-clock support, companionship, and continuity for clients who need full-time reassurance. Their night services include both waking nights, for those who require active monitoring or frequent assistance, and sleeping nights, where a carer remains on standby to respond if needed.

The team places strong emphasis on dignity, respect, and cultural sensitivity, taking time to understand each person’s background, preferences, and lifestyle. Staff receive comprehensive training, including specialist knowledge in areas such as mental health, falls prevention, complex needs, and condition-specific care.

Care plans are tailored through detailed assessments, and the service maintains close collaboration with families, district nurses, occupational therapists, and other professionals to ensure coordinated and holistic support. Magic Helping Hands aims to deliver reliable, responsive care that enhances wellbeing, independence, and overall quality of life.

Care Provided by Magic Helping Hands

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
  • Weekly Live-in Care Fees: £1200 – £1500

Our fees reflect the level of support required, including visit duration, time of day, and the complexity of tasks such as personal care, medication support, or specialist needs. A full, transparent quote is provided after the care assessment, and we ensure clients fully understand their options, including Direct Payments and local authority/NHS funding where applicable.

These prices are only a guideline, please contact Magic Helping Hands to find out the exact price for your requirements.

Contact Magic Helping Hands to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Magic Helping Hands to get a personalised quote.

Good to Know

Owner

  • Magic Helping Hands Ltd
  • Privately Owned

Person in Charge

  • Yema Akinwande (Manager)
9.3

Magic Helping Hands has a Review Score of 9.3 (9.268) out of 10, based on 10 reviews in the last 2 years.
Over all time Magic Helping Hands has 21 reviews.

Overall Experience
  • 13
  • 7
  • 1
  • 0
  • 0
Date Published
  • 21
  • 2
  • 5
  • 10
  • 11
Reviewer Connection to Magic Helping Hands
  • 7
  • 7
  • 3
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from David (Son of Client) published on 29 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service that Magic Helping Hands provided was very friendly and professional with plenty of helpful advice too.
I felt completely satisfied that mum and dad were being looked after.
They arrived on time and kept us informed of any issues involving dad's care needs.
Thanks.
Reply from Yema Akinwande at Magic Helping HandsThanks David, glad to have met your expectations. We always aim to deliver caring and quality service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.268)

Overview of Review Score

The Review Score of 9.3 (9.268) out of 10 for Magic Helping Hands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.518 for Magic Helping Hands is calculated as follows: ( (31 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 56 Ratings = 4.518
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Magic Helping Hands is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 = 4.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

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Yema Akinwande

Job Title: Registered Manager Joined: 2018

Yema Akinwande is our dedicated Registered Manager, bringing extensive experience in domiciliary care and a strong commitment to delivering safe, high-quality, and person-centred services. She leads our care team with compassion, professionalism, and a deep understanding of the diverse needs of the people we support. Yema oversees all aspects of care delivery, including compliance, staff development, and continuous improvement, ensuring that every client receives respectful, dignified, and reliable support. Her leadership style fosters an inclusive, supportive environment where staff are empowered to grow, and clients feel valued and heard. Under her guidance, our service continues to uphold the highest standards of care and integrity.

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Rose Bagireanu

Job Title: Deputy Manager Joined: 2020

Rose Bagireanu is our highly skilled Deputy Manager, supporting the service's leadership by ensuring strong compliance and smooth day-to-day operations. She plays a key role in maintaining the quality, safety, and efficiency of our care delivery.


Rose oversees a wide range of essential functions, including auditing, client reviews, complaints management, safeguarding processes, and the continuous monitoring of our service matrices. She also coordinates staff training to ensure every team member has the knowledge and skills to deliver outstanding, person-centred care.


With her organised approach, attention to detail, and commitment to high standards, Rose helps ensure that our service remains fully compliant, well-managed, and responsive to the needs of both clients and staff. Her work strengthens our ability to provide reliable, compassionate, and safe support every day.

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Ruby Rehman

Job Title: Service Manager Joined: 2021

Ruby Rehman is our dedicated Service Manager, responsible for coordinating and enhancing the quality of care delivered across our service. She plays a central role in ensuring that our clients receive consistent, reliable, and person-centred support tailored to their individual needs.


Ruby oversees care coordination, staff scheduling, communication with families, and the smooth running of daily service operations. She works closely with our management team to maintain high standards, resolve queries efficiently, and ensure every client’s care plan is followed with professionalism and compassion.


Known for her strong organisational skills, positive attitude, and commitment to excellent service delivery, Ruby ensures that both clients and carers feel supported. Her leadership helps uphold our values of dignity, respect, and consistency in every aspect of the care we provide.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Magic Helping Hands to verify any information. View our terms and conditions. Magic Helping Hands has an Enhanced Service - more info.