Helping Hands Home Care (Chichester)

39 Little London, Chichester PO19 1PL
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9.6 8 Reviews
  • Helping Hands Home Care (Chichester), Chichester
With over 30 years’ experience, Helping Hands is one of the leading home care providers in the UK, offering bespoke, individually tailored home-based support throughout England and Wales.

With over 6000 directly employed carers, Helping Hands is able to provide high quality care, whether for 30-minutes a week or 24-hours a day. Whether you need support with household chores, personal care or companionship, Helping Hands visiting and live-in carers are fully supported by the branch team at Chichester.

Helping Hands can even provide nurse-supported clinical care for more complex conditions, such as dementia and Parkinson’s and all carers go through comprehensive training before they care for any of their customers.
So, whether you need full-time live-in care or just a friendly face to pop in and make sure that you have everything you need, Helping Hands Chichester are on hand to provide high quality care to suit you.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Adult Home Care (18+)
  • Younger Adult Care (18-65)
  • Older Person Care (65+)

Personal Care & Household Services

  • Washing & Dressing
  • Cleaning Service
  • Companionship
  • Laundry Service

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Cancer Care

Funding & Fees

  • Hourly Visiting Care Fees: from £34.60

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Chichester) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Lisa Sims (Branch Care Manager)

Helping Hands Home Care (Chichester) Reviews (8)

9.6

Helping Hands Home Care (Chichester) has a Review Score of 9.6 (9.592) out of 10, based on 8 reviews in the last 2 years. Over all time Helping Hands Home Care (Chichester) has 8 reviews.

Overall Experience

  • 7
  • 1
  • 0
  • 0
  • 0

Date Published

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Review from Kathryn M (Daughter of Client) published on 10 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We never thought that dad would accept home care, and he was in such a bad state before he went into respite. On coming out of respite, we have engaged Helping Hands home care and are so happy with the service. Dad is happy with the carers, he is clean, well dressed, fed properly, has shopping done
when needed and his flat is spotless. This is such a complete contrast to how things were when he was at home alone. He was not coping at all. Now dad seems happy and content, and it is such a weight off our minds. We are so grateful.

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Review from D D (Daughter of Client) published on 8 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and respectful of my mum. I think my mum has benefited from having the company of others more than anything else and this has helped with her dementia. My mum is very happy with the support she is receiving.

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Review from E K (Daughter of Client) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have worked with several care agencies over the years and Helping Hands is definitely the best. My mother has very complex needs and has received excellent (live-in) care over the 2.5 years she has been with Helping Hands. It has given me so much peace of mind to know that she is being well looked
after. I wouldn't hesitate to recommend Helping Hands to anyone looking for care. I am beyond grateful.

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Review from Mhairi S (Daughter of Client) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been supported by Helping Hands Chichester for a long time, and his care has been excellent! The carers are kind and skilled, and the office staff are always helpful. I have recommended the company to several friends, and they've been pleased with the support.

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Review from Julie H (Daughter of Client) published on 1 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy with the carers and enjoys chatting with them. She likes to be encouraged to do as much as she can herself. She finds change difficult so continuity of carers is very important to her.
The review went well and Mum was able to express her needs and routine, and felt listened
to.

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Review from Ian T (Son of Client) published on 12 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial meeting and assessment Helping Hands were friendly, punctual, and dependable. They were hard working and kept busy throughout their session.
On a couple of occasions when they arrived to find Mum had suffered a fall, the Carers acted swiftly to contact emergency services and stayed
with her, comforting her and applied first aid when needed.
They were all polite, hardworking and reliable. They went beyond their duty on many occasion to make sure Mum was comfortable.
The support and communication provided by the office was also first class. I have recommended Helping Hands to several of my friends who have also been delighted with their excellent service.

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Review from Fiona H (Daughter of Client) published on 11 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank this company enough for all that they have done for my mum, not only do they help her in anyway she requires but they also take the time to sit down and talk to her. She thoroughly enjoys her visit from the carer. High recommend this company.

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Review from Caroline B (Daughter of Client) published on 11 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Helping Hands Chichester team looked after both of my parents. My mother had advanced Parkinson's disease and the team looked after her for 2 1/2 years, including end of life care. They were always considerate, respectful and cheerful and she looked forward to seeing them on each visit. Some of
them were almost like members of the family at the end and we were so touched when most of the team came to her funeral. They continued to visit my father regularly, which was great for him as they were mainly the same people who had cared for my mother so he knew them all. They were also able to provide overnight care at extremely short notice a few occasions, which was a massive help as I am out of the UK for most of the time. Unfortunately it eventually became too difficult for my father to live alone and we transferred him to residential care, but Helping Hands meant that he was able to stay at home for as long as possible. I would absolutely recommend them.

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Current Review Score: 9.6 (9.592)

Overview of Review Score

The Review Score of 9.6 (9.592) out of 10 for Helping Hands Home Care (Chichester) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for Helping Hands Home Care (Chichester) is calculated as follows: ( (40 Excellents x 5) + (6 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Chichester) is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Lisa

Lisa Sims

Job Title: Branch Manager

Hi, my name is Lisa. I have been Branch Care Manager at Chichester Helping Hands since 2019 and I am very proud to work alongside my team as they are outstanding in all that they do, they are hardworking, caring, supportive and go above and beyond for our customers every single day.
Our purpose at Chichester Helping Hands is to help people live well in their house and the community they love, alongside our foundation of kindness and our core values, we are so passionate in delivering this.

Frequently Asked Questions about Helping Hands Home Care (Chichester)

What Type of Services does Helping Hands Home Care (Chichester) offer?

Helping Hands Home Care (Chichester) offers Home Care.

How many Carers does Helping Hands Home Care (Chichester) employ?

Helping Hands Home Care (Chichester) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Chichester) to verify any information. View our terms and conditions. Helping Hands Home Care (Chichester) has an Enhanced Service - more info.