Special mention to one carer who seems to work wonders with Mum!Lisa P(Daughter of Client/Service User)



Special mention to one carer who seems to work wonders with Mum!Lisa P(Daughter of Client/Service User)



Lovehands Care Services Ltd is a compassionate care and support provider dedicated to helping adults aged 16 and above live safely, comfortably, and with dignity in their own homes. The service promotes independence and wellbeing by delivering high-quality, person-centred care tailored to each individual’s needs and preferences.
The service supports adults who need help due to age, disability, illness, recovery after hospital stays, or other circumstances that make daily living more...
Care Provided by Lovehands Care Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34
- Weekly Live-in Care Fees: from £1,952
- 30 Minute Visiting Care Fees: from £25
Fees depend on care needs and we do not charge for assessment
Contact Lovehands Care Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Lovehands Care Services Ltd
- Private Owned
Person in charge
- Eunice Mwale (Managing Director)
Lovehands Care Services Ltd Reviews (50)
Lovehands Care Services Ltd has a Review Score of 9.8 (9.787) out of 10, based on 24 reviews in the last 2 years.
Over all time Lovehands Care Services Ltd has 50 reviews.
The carers from Lovehands visited four times a day to look after my husband during the last weeks of his life. They were always kind and caring but also professional. They adapted well to his declining health and worked with myself and the community team to support him. He was able to exchange banter and jokes with them not sure they always understood his sense of humour but there was often laughter in his room.
Thank you so much for taking the time to share such a heartfelt review. We are truly honoured to have been able to support your husband, and you, during such an important and difficult time. Your words mean a great deal to our entire team. It's especially touching to hear that, alongside the care...
Very good care is always given to Brenda my mother-in-law. Kind and caring company. Communication with the family is of a high standard. The carers are kind and helpful.
Thank you so much for your kind words. It truly means a great deal to us to know that your loved one is receiving the level of care, compassion, and companionship we strive to provide every day. We are especially pleased to hear that our communication with your family has met your expectations, as...
The app was a great help to let us know how she was doings day to day,
We found communication with administrative and management staff was always helpful and nothing was to much trouble with our requests.
The caring staff were always friendly and helpful to mom.
We would not have any hesitation in recommending Lovehands Care Services to anyone we know.
Thank you for all your help and support
Steven and Mark
Thank you so much for your kind and thoughtful review. It truly means a lot to us to hear about your positive experience with Lovehands Care Services. We are honoured to have been able to support your mother and your family during such an important time. Providing compassionate, person centred...
I have been with Lovehands several months and my lady carers are helpful and remember my routine well - also put the key back before entering the bungalow. I look forward to their visits and help.
Thank you so much for your kind review. It's lovely to hear that you feel well supported and that your carers know your routine so well, this consistency is so important, and we are really pleased it's making a positive difference to your day to day life. It's also great to know that the small but...
Generally the carers were good, some better than others, depending on how much they saw us and become more involved/interested in us. They had sometimes to remember this was still our home, albeit altered because of hospital equipment and understanding how dementia could pose problems for them and caring for a patent with symptoms not always known to them. Most were cheerful, friendly and did their best to help and adapt.
Thank you for taking the time to share your experience with us, we truly appreciate your honest and thoughtful feedback. It's reassuring to hear that, overall, the carers were kind, friendly, and did their best to support you. At the same time, I'm sorry to hear that this wasn't always consistent...
There is a huge variation in the quality of care on the market some of which is frankly quite appalling.
I met the directors of Lovehands years ago when they first started up and was immediately impressed. If you want good carers look to their management first, their integrity and their values.
I would recommend Lovehands to anyone without the slightest hesitation. If you want your loved ones looked after caringly and respectfully by well trained trustworthy people; look no further.
Thank you so much for your incredibly kind and thoughtful review. It truly means a great deal to us, especially coming from someone with such extensive experience of different care providers over the years. From the very beginning, our aim at Lovehands has been to build a service rooted in...
I found the admin team to be very helpful and quick to respond to any requests and would definitely recommend your services to anyone.
Thank you so much for your kind review. We are delighted to hear that your dad enjoyed his conversations with our care professionals and felt well cared for. It means a lot to us that you found the team polite, professional, and always willing to help. We are also pleased that our admin team was...
The carers from Lovehands came morning and evening to care for my husband. He was very frail and they couldn't have been gentler or kinder. The way they all talked to him and handled him was full of compassion. They were all incredibly professional. I cannot recommend them highly enough.
Thank you so much for your wonderful feedback about our services. We are truly grateful you took the time to share your experience. It means a great deal to hear that our carers were able to provide your husband with the gentle, compassionate, and respectful care he deserved. Supporting families...
We found the carers very professional and kept to the time my husband requested. They personalised my husbands care and were very patient and respected his dignity. He enjoyed their company. We found everyone very caring and he had excellent personal care.
Thank you so much for taking the time to share such a lovely review. We're delighted to hear that our carers were professional, punctual, and able to meet your husband's care needs in a person centred way while respecting his dignity and preferences. Knowing that he enjoyed their company and...
Overall very happy with the service and care. Thank you.
Thank you so much for your kind and thoughtful feedback. We are very delighted to hear that you've had such a positive experience with Lovehands and that our management and carers have made a difference in providing compassionate and reliable care. We truly appreciate your constructive comment...
We have used Lovehands since August 2024 when our father became ill and was unable to walk. We began with 12 hour days and moved to a shorter daily period as he recovered. We can not recommend them highly enough. The standard of care has been excellent, supported by incredibly efficient operational and cusrtomer care support.
Thank you so much for your heartfelt message. It truly means a great deal to us that you took the time to share your experience with Lovehands. We're honoured to have supported your father and your family during such an important time, and we're so pleased to hear that our care made a positive...
In comparison , Lovehands are less organised and there is less initiative taking and attention to detail.
The staff member at the office has always been excellent in her responses to us but the general areas could be improved organisationally.
Thank you for your honest and thoughtful feedback. We truly appreciate you acknowledging the care and kindness shown by our team during what we understand has been a significant transition for your dad.We're also grateful that you took the time to highlight areas where we can improve. Your...
Lovehands care services are excellent with everything they do for mum and are always there for the family aswell. They are professional friendly and reliable. We would not consider not having Lovehands care services in our lives in mum's situation and her needs. Thank you Lovehands for everything you do.
Thank you so much for your kind words and heartfelt review. We are truly honored to support your mum and your family, it means the world to us to know that our care makes a difference. At Lovehands, we're committed to being there with compassion, reliability, and professionalism every step of the...
I cannot say how impressed I was with these carers. They were cheerful, full of smiles, efficient, gentle and effective. I can't put it more highly than this. - If and when I am ill, if the same manager and carers are there, then send me Lovehands.
Thank you so much for your wonderful feedback. We are truly touched by your kind words and are thrilled to hear that our carers made such a positive impact. At Lovehands, we take great pride in delivering care with compassion, professionalism, and a smile, and it means the world to know we made you...
We were introduced to the Lovehands team when my sister-in-law became unable to care for herself and her husband, who had dementia. From the outset, the care was excellent in the most difficult situations. Communication with the office and team was available at all times. The carers were kind, compassionate and well-trained. The admin team is efficient and a great help in very difficult circumstances. They get 5 stars.
Thank you so much for your kind words and for taking the time to share your experience. It means the world to our team to know that we were able to support your sister-in-law and her husband during such a challenging time. Providing compassionate, reliable care is at the heart of what we do, and...
His carer was caring and compassionate towards my husband. He took his time to get to know him and took an interest in his interests. His timekeeping was good and he was always happy to help me with anything I needed.
Thank you so much for your kind words and thoughtful review! We are delighted to hear that our sitting service provided you with valuable respite time and that our carer was able to connect so well with your loved one. Our team takes pride in being compassionate, attentive, and reliable, and it's...
These lovely caring people were more than carers. They became friends and could not do more for you.
Thank you so much for your kind words! It means a lot to us to hear that our team not only provided the care you needed but also built a meaningful connection with you. We believe that genuine relationships are at the heart of excellent care, and we're so pleased that you felt supported and valued. If you ever need us again, we're just a call away. Take care!
Through challenging, upsetting times, Lovehands stepped in and quickly established good relationships and routines, to which my Dad responded well and soon became settled.
From management to the carers supporting my Dad, the care has been exceptional and I would highly recommend it to anyone needing care in the home.
They made difficult times much easier!
Thank you so much for your kind and heartfelt words. It truly means a lot to us to hear how much our care and support have positively impacted both you and your Dad during such challenging times. At Lovehands, building trust, creating meaningful connections, and ensuring comfort are at the heart of...
Lovehands are a great care company. Their team are very caring and go above and beyond. They cared for my dad for just over seven months.
Thank you so much for your kind words and for sharing your experience! We are truly honoured to have been able to be trusted to support you in caring for your dad. Our team is dedicated to providing compassionate and personalized care, and it means the world to us to know we made a positive impact....
Lovehands cared for my wife who had dementia for two years. When I needed care following an accident, my first choice was Lovehands and as previously, they were first class. Caring, efficient and trustworthy.
Thank you so much for your kind words and for trusting Lovehands once again for your care needs. We are honored to have been able to support both you and your wife during such significant times. It's truly heartwarming to hear that you found our services caring, efficient, and trustworthy. Your...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Tuesday 29 Jul 2025From the Desk of Jackie Lesley, Registered Manager Dear Friends, Supporters, and Community Members, We’re delighted to share this month’s updates from Lovehands Care Services. As we move through the...
- Posted: Monday 23 Jun 2025Last month was a busy one with our CQC inspection and we’re proud to share that we maintained our GOOD rating across the board! A huge thank you to our...
- Posted: Wednesday 28 May 2025It’s been a busy and eventful month here at Lovehands Care! CQC Inspection Update This month, we welcomed our CQC inspector into the office for a full-day visit as part...
Awards / Recognitions (1)
- Recipient: Lovehands Care Services LtdDate: Saturday 06 Sep 2025
Meet the Team (31)
Being a Managing Director at Lovehands, my aim is to manage the provision of care and support to people in their own homes of high quality. Having started my caring career 17 years ago, I have had the privilege to work alongside other professionals in different health and care settings which has massively helped me to build a good CQC rating service, helping our Local Authority and the NHS by enabling people to stay in their own homes and community for as long as possible.
I am extremely passionate about excellence in care and believe that people must receive excellent service which promotes independence, choice, and dignity. I recently completed a BTEC Level 5 diploma in Leadership and Management for Adult Care which I found very rewarding and helpful in how I manage my team, clients, and business. My key strengths are my ability to build relationships, develop and motivate teams, influence stakeholders, and sell a shared future vision of growth.
I am proud that I have been privileged to work with so many wonderful people who not only allow us in their lives but trust us to hold their hands through the process. Caring is not a job for me! it is who I am, and I am passionate about it.
Being a wife, a mum to 4 kids, a perfectionist, and a people lover, means I try to prioritise tasks to ensure time is well spent with the growing family and moving a business forward by aiming to give the best services to our deserving clients.
I am a dedicated, motivated and compassionate nurse with 25 years of experience in different healthcare settings privileged to be registered to manage a good CQC-rated care provider.
In my role, I am responsible for ensuring the very best person-centred care service is provided to our clients whilst promoting their interests and understanding their needs. l effectively manage my staff, providing information, guidance and ongoing supervision and support, recruiting and onboarding new staff and continually developing and encouraging my team to deliver on our promises.
The best part of my job is working in partnership with my clients and their significant representatives, other professionals and the care team to achieve the best outcome for the client.
I bring nearly 30 years of experience in the care industry, and I’m proud to be part of the Lovehands Care Services team. My journey into care began in a very personal way, helping a family member who had care needs. That experience ignited something in me. I loved the feeling of self-worth that came from caring for someone less fortunate than myself, and it shaped my passion for supporting others ever since.
Since joining Lovehands in February 2025, I’ve been able to bring my knowledge, empathy, and leadership to a team that truly shares my values. I believe in leading by example, and I would never expect any team member to do something I wouldn’t do myself. It’s about mutual respect and working together to provide the very best care.
I describe myself as empathetic, caring, and compassionate. I firmly believe that everyone deserves high-quality care and support, and they should always have a say in how that care is given. Person-centred care isn’t just a phrase to me, it’s the foundation of everything I do.
I’m passionate about what I do and grateful to be part of an organisation that supports and values its staff and clients. It’s an honour to contribute to the positive changes we’re making every day at Lovehands.
Dynamic, self-disciplined, and enthusiastic, Sanam brings a wealth of experience and a deep commitment to providing high-quality care. Her exceptional attention to detail and high level of accuracy ensure that every aspect of care and support is delivered with professionalism and compassion.
Sanam’s extensive experience in supporting individuals with a variety of needs has made her a valued mentor and leader within the team. She leads by example, empowering others while always putting the people we care for at the heart of everything she does.
We’re proud to have Sanam as part of the Lovehands family—her journey is a true testament to the values we hold dear.
Doreen is a result-oriented marketing professional who brought a wealth of experience into the care sector after a successful 7-year career in the banking industry. Her background includes managing diverse client portfolios, delivering excellent customer service, handling credit financing, budgeting, reporting, risk and cash management, and leading sales and marketing initiatives.
In 2020, Doreen made a meaningful career shift into the care industry, driven by a passion for making a direct impact in people’s lives. She joined Lovehands Care Services in June 2021 and quickly proved to be a valuable asset to the team. Through her dedication, professionalism, and people-first approach, she worked her way up to her current role as a Senior Support Worker.
Doreen’s unique blend of corporate precision and heartfelt care makes her stand out. Her ability to combine strong organisational skills with genuine compassion enables her to support clients with excellence and lead by example. Whether she's coordinating support plans or mentoring colleagues, Doreen always brings positivity, focus, and a deep commitment to delivering tailored, high-quality care.
We’re proud to have Doreen as part of the Lovehands team, a true reflection of how diverse experience and heartfelt dedication can come together to make a real difference.
Ria is a hardworking and resilient individual whose passion for helping people has truly blossomed since joining Lovehands in November 2024. Originally exploring career options, she found her calling in the care sector and hasn’t looked back since. Ria is now thriving in a role she loves, bringing dedication, positivity, and a genuine sense of purpose to the team.
With a strong work ethic and a natural drive to give 100% in everything she commits to, Ria is someone who embraces challenges and continually seeks ways to grow and improve. Her motivation is fuelled by a clear vision for her future and a deep desire to succeed in life, values that align perfectly with the Lovehands mission.
Ria has quickly become a trusted presence within the team, known for her calm and reassuring nature. Whether it's supporting clients or fellow staff members, she’s always just a phone call away, ready to listen, help, and make a difference. Her calming voice and steady support have made her a valuable part of the Lovehands family.
We’re excited to support Ria’s big aspirations and look forward to seeing her continue to grow and flourish in her journey with us.
Asinedy is a kind and reliable individual who provides essential support to those in need, ensuring their comfort, safety, and sense of respect in daily living.
Charles is a compassionate and dependable professional who supports individuals with their daily needs, promoting dignity, independence, and overall well-being.
Compassionate.
Compassionate
Experienced care support worker.
Compassionate.
Compassionate.
Compassionate
Compassionate
Kind, Compassionate and initiative
Kind and Compassionate.
Honest, open-minded, trustworthy person.
Compassionate
Experienced Care Support Worker
Diploma level3 in health and social care(adults)forEngland(QCF)
* Supporting service users to take their medication
* Cooking for service users
* Accompanying service users to social visits, shopping or attending medical appointments
Kind and compassionate.
Experienced and Compassionate.
Compassionate.
Compassionate
Teamwork – I worked effectively as part of two teams during my volunteering with my church.
Communication – I value good communication in everything I do in order to ensure the best outcome.
Adaptability – Last year, my school moved to a new location, which brought new challenges, but I was able to adapt well to this.
Compassionate.
Compassionate.
Compassionate
Experienced and compassionate
Compassionate.
Frequently Asked Questions about Lovehands Care Services Ltd
How many Carers does Lovehands Care Services Ltd employ?
Lovehands Care Services Ltd employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lovehands Care Services Ltd to verify any information. View our terms and conditions. Lovehands Care Services Ltd has an Enhanced Service - more info.