Special mention to one carer who seems to work wonders with Mum!Lisa P(Daughter of Client/Service User)



Special mention to one carer who seems to work wonders with Mum!Lisa P(Daughter of Client/Service User)



Lovehands Care Services Ltd is a compassionate care and support provider dedicated to helping adults aged 16 and above live safely, comfortably, and with dignity in their own homes. The service promotes independence and wellbeing by delivering high-quality, person-centred care tailored to each individual’s needs and preferences.
The service supports adults who need help due to age, disability, illness, recovery after hospital stays, or other circumstances that make daily living more...
Care Provided by Lovehands Care Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £34
- Weekly Live-in Care Fees: from £1,952
- 30 Minute Visiting Care Fees: from £25
Fees depend on care needs and we do not charge for assessment
Contact Lovehands Care Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Lovehands Care Services Ltd
- Private Owned
Person in charge
- Eunice Mwale (Managing Director)
Lovehands Care Services Ltd Reviews (50)
Lovehands Care Services Ltd has a Review Score of 9.8 (9.787) out of 10, based on 24 reviews in the last 2 years.
Over all time Lovehands Care Services Ltd has 50 reviews.
As a family, we have been extremely impressed with the care Mam has been given. The carers have amazing and nothing is too much trouble. Mam's condition has deteriorated due to her progressive illness but nothing has phased the company and they continue to remain caring, supportive, professional and courteous throughout. Thank you all so much, as a family it is very important for us to know Mam is being cared for so well.
Thank you so much for your positive feedback and for taking the time to post this review. It is your feedback that allows us to constantly improve the way we support and serve you. I am glad to know that our hard work meets your expectations and that you are happy with service. Your trust in us to...
Every single member of Lovehands has been incredibly kind, helpful and understanding. The carers are polite, punctual and personable.
Thank you so much for your positive feedback and for taking the time to post this review. It is your feedback that allows us to constantly improve the way we support and serve you. I am glad you are happy with how excellent, caring and professional we are as a team. Your trust in us to support you...
Excellent care, dignity and professionalism is uppermost by all carers.
Thank you so much for your positive feedback and for taking the time to post this review. It is your feedback that allows us to constantly improve the way we support and serve you. I am glad you are happy with how excellent care, dignity and professional service you receive from our team. Your...
Myself and my family are so happy with the wonderful care and support that my father is receiving from such lovely, caring and understanding ladies. A special thank you to the manager, what a lovely lady and what a gift it has been to find such amazing people!
We put our client' experience and satisfaction is our priority, and your review reaffirms the hard work we put in. So thank you very much for your kind and lovely words, we feel so blessed and privileged to be trusted with the care and support of your loved ones.
Excellent, reliable, efficient and very friendly. The staff are all very understanding, helpful, courteous and flexible.
Thank you so much for your positive feedback and for taking the time to post this review. It is our clients and their representatives that allow us to constantly improve the way we support and serve our community. I am glad you are happy with how excellent, reliable and friendly our staff are in...
They went beyond the 'call of duty' on a daily basis.
Definitely 5 stars!
Thank you so much. We appreciate your compliment. It was sure a pleasure to serve you/your loved one.
Cannot fault at all.
Special mention to one carer who seems to work wonders with Mum!
Thank you so much for taking time to review Loveday Comfort Care. We greatly appreciate your positive feedback. We are happy that we have been able to provide a suitable carer for your loved one. We hope to continue improving.
I feel blessed to have found Loveday. Professional, compassionate, respectful, cheerful and pleasant. A joy to be with them.
Thank you for your kind words. It is always our pleasure to visit. Kind Regards.
Very helpful, friendly and caring. Professional attitude and hard working. Would recommend to anyone.
Thank you very much for your lovely comment, it is always our greatest pleasure to serve you and your loved ones.
Lovely women who are very friendly and always going the extra mile to help. Quality of care is very high standard and have lovely people. Couldn’t ask for any better care.
Thank you very much for the wonderful comments, it is our greatest pleasure to serve you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Tuesday 29 Jul 2025From the Desk of Jackie Lesley, Registered Manager Dear Friends, Supporters, and Community Members, We’re delighted to share this month’s updates from Lovehands Care Services. As we move through the...
- Posted: Monday 23 Jun 2025Last month was a busy one with our CQC inspection and we’re proud to share that we maintained our GOOD rating across the board! A huge thank you to our...
- Posted: Wednesday 28 May 2025It’s been a busy and eventful month here at Lovehands Care! CQC Inspection Update This month, we welcomed our CQC inspector into the office for a full-day visit as part...
Awards / Recognitions (1)
- Recipient: Lovehands Care Services LtdDate: Saturday 06 Sep 2025
Meet the Team (31)
Being a Managing Director at Lovehands, my aim is to manage the provision of care and support to people in their own homes of high quality. Having started my caring career 17 years ago, I have had the privilege to work alongside other professionals in different health and care settings which has massively helped me to build a good CQC rating service, helping our Local Authority and the NHS by enabling people to stay in their own homes and community for as long as possible.
I am extremely passionate about excellence in care and believe that people must receive excellent service which promotes independence, choice, and dignity. I recently completed a BTEC Level 5 diploma in Leadership and Management for Adult Care which I found very rewarding and helpful in how I manage my team, clients, and business. My key strengths are my ability to build relationships, develop and motivate teams, influence stakeholders, and sell a shared future vision of growth.
I am proud that I have been privileged to work with so many wonderful people who not only allow us in their lives but trust us to hold their hands through the process. Caring is not a job for me! it is who I am, and I am passionate about it.
Being a wife, a mum to 4 kids, a perfectionist, and a people lover, means I try to prioritise tasks to ensure time is well spent with the growing family and moving a business forward by aiming to give the best services to our deserving clients.
I am a dedicated, motivated and compassionate nurse with 25 years of experience in different healthcare settings privileged to be registered to manage a good CQC-rated care provider.
In my role, I am responsible for ensuring the very best person-centred care service is provided to our clients whilst promoting their interests and understanding their needs. l effectively manage my staff, providing information, guidance and ongoing supervision and support, recruiting and onboarding new staff and continually developing and encouraging my team to deliver on our promises.
The best part of my job is working in partnership with my clients and their significant representatives, other professionals and the care team to achieve the best outcome for the client.
I bring nearly 30 years of experience in the care industry, and I’m proud to be part of the Lovehands Care Services team. My journey into care began in a very personal way, helping a family member who had care needs. That experience ignited something in me. I loved the feeling of self-worth that came from caring for someone less fortunate than myself, and it shaped my passion for supporting others ever since.
Since joining Lovehands in February 2025, I’ve been able to bring my knowledge, empathy, and leadership to a team that truly shares my values. I believe in leading by example, and I would never expect any team member to do something I wouldn’t do myself. It’s about mutual respect and working together to provide the very best care.
I describe myself as empathetic, caring, and compassionate. I firmly believe that everyone deserves high-quality care and support, and they should always have a say in how that care is given. Person-centred care isn’t just a phrase to me, it’s the foundation of everything I do.
I’m passionate about what I do and grateful to be part of an organisation that supports and values its staff and clients. It’s an honour to contribute to the positive changes we’re making every day at Lovehands.
Dynamic, self-disciplined, and enthusiastic, Sanam brings a wealth of experience and a deep commitment to providing high-quality care. Her exceptional attention to detail and high level of accuracy ensure that every aspect of care and support is delivered with professionalism and compassion.
Sanam’s extensive experience in supporting individuals with a variety of needs has made her a valued mentor and leader within the team. She leads by example, empowering others while always putting the people we care for at the heart of everything she does.
We’re proud to have Sanam as part of the Lovehands family—her journey is a true testament to the values we hold dear.
Doreen is a result-oriented marketing professional who brought a wealth of experience into the care sector after a successful 7-year career in the banking industry. Her background includes managing diverse client portfolios, delivering excellent customer service, handling credit financing, budgeting, reporting, risk and cash management, and leading sales and marketing initiatives.
In 2020, Doreen made a meaningful career shift into the care industry, driven by a passion for making a direct impact in people’s lives. She joined Lovehands Care Services in June 2021 and quickly proved to be a valuable asset to the team. Through her dedication, professionalism, and people-first approach, she worked her way up to her current role as a Senior Support Worker.
Doreen’s unique blend of corporate precision and heartfelt care makes her stand out. Her ability to combine strong organisational skills with genuine compassion enables her to support clients with excellence and lead by example. Whether she's coordinating support plans or mentoring colleagues, Doreen always brings positivity, focus, and a deep commitment to delivering tailored, high-quality care.
We’re proud to have Doreen as part of the Lovehands team, a true reflection of how diverse experience and heartfelt dedication can come together to make a real difference.
Ria is a hardworking and resilient individual whose passion for helping people has truly blossomed since joining Lovehands in November 2024. Originally exploring career options, she found her calling in the care sector and hasn’t looked back since. Ria is now thriving in a role she loves, bringing dedication, positivity, and a genuine sense of purpose to the team.
With a strong work ethic and a natural drive to give 100% in everything she commits to, Ria is someone who embraces challenges and continually seeks ways to grow and improve. Her motivation is fuelled by a clear vision for her future and a deep desire to succeed in life, values that align perfectly with the Lovehands mission.
Ria has quickly become a trusted presence within the team, known for her calm and reassuring nature. Whether it's supporting clients or fellow staff members, she’s always just a phone call away, ready to listen, help, and make a difference. Her calming voice and steady support have made her a valuable part of the Lovehands family.
We’re excited to support Ria’s big aspirations and look forward to seeing her continue to grow and flourish in her journey with us.
Asinedy is a kind and reliable individual who provides essential support to those in need, ensuring their comfort, safety, and sense of respect in daily living.
Charles is a compassionate and dependable professional who supports individuals with their daily needs, promoting dignity, independence, and overall well-being.
Compassionate.
Compassionate
Experienced care support worker.
Compassionate.
Compassionate.
Compassionate
Compassionate
Kind, Compassionate and initiative
Kind and Compassionate.
Honest, open-minded, trustworthy person.
Compassionate
Experienced Care Support Worker
Diploma level3 in health and social care(adults)forEngland(QCF)
* Supporting service users to take their medication
* Cooking for service users
* Accompanying service users to social visits, shopping or attending medical appointments
Kind and compassionate.
Experienced and Compassionate.
Compassionate.
Compassionate
Teamwork – I worked effectively as part of two teams during my volunteering with my church.
Communication – I value good communication in everything I do in order to ensure the best outcome.
Adaptability – Last year, my school moved to a new location, which brought new challenges, but I was able to adapt well to this.
Compassionate.
Compassionate.
Compassionate
Experienced and compassionate
Compassionate.
Frequently Asked Questions about Lovehands Care Services Ltd
How many Carers does Lovehands Care Services Ltd employ?
Lovehands Care Services Ltd employs 45 carers.
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