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Helping Hands Home Care (Camberley)

14 The Parade, Frimley, Camberley, Surrey GU16 7HY
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Helping Hands Home Care (Camberley) logo
Helping Hands Home Care (Camberley), Camberley
Helping Hands Home Care (Camberley), Camberley
Helping Hands Home Care (Camberley), Camberley

Helping Hands' Camberley branch works tirelessly to provide the very best individually tailored support, completely unique to you and your requirements, whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition.

The branch is home to a fantastic group of carers who always strive to exceed expectations and ensure the people in their care...  

Care Provided by Helping Hands Home Care (Camberley)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £36.20
  • Weekly Live-in Care Fees: from £1,825

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Camberley) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Camberley) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Maria Ricotta (Branch Care Manager)

Helping Hands Home Care (Camberley) Reviews (10)

9.4

Helping Hands Home Care (Camberley) has a Review Score of 9.4 (9.416) out of 10, based on 8 reviews in the last 2 years. Over all time Helping Hands Home Care (Camberley) has 10 reviews.

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Showing 10 reviews matching selected criteria
Review from E G (Daughter of Client) published on 13 April 2026 Submitted via Postal Card
Overall Experience

The staff are friendly, helpful and efficient. They usually arrive on time.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)
Good morning,
Thank you for taking the time to leave us a review, we really do appreciate it.

We are delighted to hear that you find our staff friendly, helpful and efficient, and that visits are usually delivered on time. Punctuality and professionalism are very important to us, so it is...  

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Review from Kathryn N (Client / Service User) published on 5 February 2026 Submitted via Postal Card
Overall Experience
I was very happy with the care I had from all the girls. They helped me with my showering and dressing, which I was unable to do after my shoulder replacement op in Nov.

Always very kind and usually on time. I will miss their visits! But happy to have regained my independence.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)

Thank you very much for sharing such a lovely review. We are so pleased to hear that you were very happy with the care you received from all of the carers. It is wonderful to know that they were able to support you with showering and dressing after your shoulder replacement operation, and that you...  

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Review from T W (Daughter of Client) published on 2 December 2025 Submitted via Website
Overall Experience

We have been using Helping Hands regularly over the last 1 year and we were very grateful for the extra help and care that was needed at short notice recently. The whole team has worked well to ensure that our needs were met.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)
Thank you so much for taking the time to share your feedback - we truly appreciate it.

We are delighted to hear that you have been happy with the support provided by Helping Hands over the past year. It is wonderful to know that the team was able to step in and provide the extra help and care you...  

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Review from N H (Father of Client) published on 17 November 2025 Submitted via Website
Overall Experience
We approached Helping Hands, having never used such a service before, as we needed help transitioning our young adult daughter from a long hospital stay, home to her apartment, in our absence. They have been amazing.
* Reassuring: confidently relying on them to liaise with her, and the hospital, regarding her discharge from care
* Flexible: about uncertain discharge dates and decreasing levels of need as she recovered
* Communicative: keeping us and our daughter (with her permission) updated with activities
* Professional: with a small team of wonderfully capable and caring staff visiting, initially, on a daily basis
* Personal: knowing that we could talk to real people, who understood our needs, whenever we needed to

Whilst we are tailing off our current needs we have no doubt that Helping Hands will be there to step in if we need them again in the future.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)
Thank you for leaving us a review, we really do appreciate it.

We are so pleased to hear that our team provided the reassurance, flexibility, and care you needed during your daughter's transition home and it is wonderful to know that our communication and personal approach made a positive...  

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Review from Sarah H (Client / Service User) published on 17 November 2025 Submitted via Website
Overall Experience

During an extended hospital stay, my family found Helping Hands to help care for me after being released. They have been a true blessing! The recovery has been long and painful, but the wonderful staff at Helping Hands have made a huge positive difference. All the staff are so kind and genuinely want to help and have a passion for their jobs. Whether that is the office staff, who have been supportive, empathetic, communicative and happy to help. The carers themselves are caring, helpful and have compassion. They help me with housework, physio, making meals and so much more. They are personable and help make me feel like I am not alone, even on bad days. They truly listen and I cannot emphasize enough how brilliant they all are. I am so happy my family found them, and thankful for everything they have done and continue to do. They care and they are truly a helping hand when you need that extra support. 10/10 would highly recommend these lovely people's service!! Thankyou Helping Hands!!

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Camberley)
Sarah,
Thank you for leaving us such a lovely review, we really do appreciate it.
We are thrilled to hear that Helping Hands have been wonderful and have made a huge positive difference during your long and painful recovery.

It is great to know that the office staff are supportive, empathetic...  

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Review from S H (Daughter-in-law of Client) published on 18 August 2025 Submitted via Website
Overall Experience

Three particular memers of staff are amazing and caring and professional. Always on time and take great care of my mother in law she enjoys them coming . And my daughter loves them too .

A shout out to a particular lady who always sorts out any problems or query's She has excellent skills and phone manner is lovely and polite.

She should be manager.

Also a shout out to another lady as well who steps in when one is on holiday or sick . Lovely caring person as well .

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Review from Karen E (Daughter of Client) published on 1 May 2025 Submitted via Website
Overall Experience
I can't rate your Camberley branch high enough. They are quick to respond to any questions I have and efficient in their duties. A godsend to me and my sisters who care for both parents in their 90s with growing needs.

Thankyou

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Review from Lynn O (Client / Service User) published on 11 November 2024 Submitted via Website
Overall Experience
I have been very impressed by the service I have received from carers at this branch. My husband and I recently celebrated our 30th wedding anniversary and my carers gave us a card and flowers to mark the occasion. They also gave me a card to celebrate the fact that I have been out of hospital for a year.

All the carers are always very professional but also very kind and caring. I am very pleased that I chose Helping Hands to provide care for me.

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Review from M M (Client / Service User) published on 26 April 2024 Submitted via Postal Card
Overall Experience
All of the carers especially one of them have been brilliant, they have helped me to achieve my goals and I look forward to my care visits.

Everyone at Helping Hands has been helpful and friendly, we are very happy with the service.

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Review from Chris S (Son of Client) published on 15 March 2024 Submitted via Website
Overall Experience

The Helping Hands Camberley team look after my mum every evening, giving her a meal and getting her ready for bed. All the carers are very professional and always kind and considerate. Mum loves them and it's a great comfort to know that they are there to look after Mum.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 May 2021
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Camberley).

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Frequently Asked Questions about Helping Hands Home Care (Camberley)

How many Carers does Helping Hands Home Care (Camberley) employ?

Helping Hands Home Care (Camberley) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Camberley) to verify any information. View our terms and conditions. Helping Hands Home Care (Camberley) has an Enhanced Service - more info.