14 The Parade, Frimley, Camberley, GU16 7HY
View full details of Helping Hands Home Care (Camberley)We have been using Helping Hands regularly over the last 1 year and we were very grateful for the extra help and care that was needed at short notice recently. The whole team has worked well to ensure that our needs were met.
We approached Helping Hands, having never used such a service before, as we needed help transitioning our young adult daughter from a long hospital stay, home to her apartment, in our absence. They have been amazing. * Reassuring: confidently relying on them to liaise with her, and the hospital, regarding her discharge from care * Flexible: about uncertain discharge dates and decreasing levels of need as she recovered * Communicative: keeping us and our daughter (with her permission) updated with activities * Professional: with a small team of wonderfully capable and caring staff visiting, initially, on a daily basis * Personal: knowing that we could talk to real people, who understood our needs, whenever we needed to Whilst we are tailing off our current needs we have no doubt that Helping Hands will be there to step in if we need them again in the future.
During an extended hospital stay, my family found Helping Hands to help care for me after being released. They have been a true blessing! The recovery has been long and painful, but the wonderful staff at Helping Hands have made a huge positive difference. All the staff are so kind and genuinely want to help and have a passion for their jobs. Whether that is the office staff, who have been supportive, empathetic, communicative and happy to help. The carers themselves are caring, helpful and have compassion. They help me with housework, physio, making meals and so much more. They are personable and help make me feel like I am not alone, even on bad days. They truly listen and I cannot emphasize enough how brilliant they all are. I am so happy my family found them, and thankful for everything they have done and continue to do. They care and they are truly a helping hand when you need that extra support. 10/10 would highly recommend these lovely people's service!! Thankyou Helping Hands!!
Three particular memers of staff are amazing and caring and professional. Always on time and take great care of my mother in law she enjoys them coming . And my daughter loves them too . A shout out to a particular lady who always sorts out any problems or query's She has excellent skills and phone manner is lovely and polite. She should be manager. Also a shout out to another lady as well who steps in when one is on holiday or sick . Lovely caring person as well .
I can't rate your Camberley branch high enough. They are quick to respond to any questions I have and efficient in their duties. A godsend to me and my sisters who care for both parents in their 90s with growing needs. Thankyou
I have been very impressed by the service I have received from carers at this branch. My husband and I recently celebrated our 30th wedding anniversary and my carers gave us a card and flowers to mark the occasion. They also gave me a card to celebrate the fact that I have been out of hospital for a year. All the carers are always very professional but also very kind and caring. I am very pleased that I chose Helping Hands to provide care for me.
All of the carers especially one of them have been brilliant, they have helped me to achieve my goals and I look forward to my care visits. Everyone at Helping Hands has been helpful and friendly, we are very happy with the service.
The Helping Hands Camberley team look after my mum every evening, giving her a meal and getting her ready for bed. All the carers are very professional and always kind and considerate. Mum loves them and it's a great comfort to know that they are there to look after Mum.
We have been using Helping Hands regularly over the last 1 year and we were very grateful for the extra help and care that was needed at short notice recently. The whole team has worked well to ensure that our needs were met.
We approached Helping Hands, having never used such a service before, as we needed help transitioning our young adult daughter from a long hospital stay, home to her apartment, in our absence. They have been amazing. * Reassuring: confidently relying on them to liaise with her, and the hospital, regarding her discharge from care * Flexible: about uncertain discharge dates and decreasing levels of need as she recovered * Communicative: keeping us and our daughter (with her permission) updated with activities * Professional: with a small team of wonderfully capable and caring staff visiting, initially, on a daily basis * Personal: knowing that we could talk to real people, who understood our needs, whenever we needed to Whilst we are tailing off our current needs we have no doubt that Helping Hands will be there to step in if we need them again in the future.
During an extended hospital stay, my family found Helping Hands to help care for me after being released. They have been a true blessing! The recovery has been long and painful, but the wonderful staff at Helping Hands have made a huge positive difference. All the staff are so kind and genuinely want to help and have a passion for their jobs. Whether that is the office staff, who have been supportive, empathetic, communicative and happy to help. The carers themselves are caring, helpful and have compassion. They help me with housework, physio, making meals and so much more. They are personable and help make me feel like I am not alone, even on bad days. They truly listen and I cannot emphasize enough how brilliant they all are. I am so happy my family found them, and thankful for everything they have done and continue to do. They care and they are truly a helping hand when you need that extra support. 10/10 would highly recommend these lovely people's service!! Thankyou Helping Hands!!
Three particular memers of staff are amazing and caring and professional. Always on time and take great care of my mother in law she enjoys them coming . And my daughter loves them too . A shout out to a particular lady who always sorts out any problems or query's She has excellent skills and phone manner is lovely and polite. She should be manager. Also a shout out to another lady as well who steps in when one is on holiday or sick . Lovely caring person as well .
I can't rate your Camberley branch high enough. They are quick to respond to any questions I have and efficient in their duties. A godsend to me and my sisters who care for both parents in their 90s with growing needs. Thankyou
I have been very impressed by the service I have received from carers at this branch. My husband and I recently celebrated our 30th wedding anniversary and my carers gave us a card and flowers to mark the occasion. They also gave me a card to celebrate the fact that I have been out of hospital for a year. All the carers are always very professional but also very kind and caring. I am very pleased that I chose Helping Hands to provide care for me.
All of the carers especially one of them have been brilliant, they have helped me to achieve my goals and I look forward to my care visits. Everyone at Helping Hands has been helpful and friendly, we are very happy with the service.
The Helping Hands Camberley team look after my mum every evening, giving her a meal and getting her ready for bed. All the carers are very professional and always kind and considerate. Mum loves them and it's a great comfort to know that they are there to look after Mum.