Caremark Calderdale

The Clock Tower, Shaw Lodge Mills, Shaw Lane, Halifax HX3 9ET
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9.6 7 Reviews
  • Caremark Calderdale, Halifax
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.95
  • Weekly Live-in Care Fees: from £1505

These prices are only a guideline, please contact Caremark Calderdale to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Hannah Scott (Manager)
Are you the Owner/Manager of Caremark Calderdale? View your Advertising Options

Caremark Calderdale Reviews (7)

9.6

Caremark Calderdale has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years.
Over all time Caremark Calderdale has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 0
  • 0
  • 6
  • 1
Reviewer Connection to Caremark Calderdale
  • 4
  • 2
  • 1
Total of 7, showing 1-7
Review from Kate E (Daughter of Client) published on 16 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, all the staff are extremely friendly caring and have real compassion. Nothing is too much trouble at any time of day. I would 100% recommend this company and all the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from John S (Client) assisted by family/friend published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were very polite and friendly, asking what we wanted them to do, e.g. body wash, cream on skin and pressure areas, change bed and make sure patient was comfortable, warm enough etc, put towels etc, to wash and dispose of soiled materials and gloves. They all made the patient feel relaxed
and treated with dignity at all times. Checked all was ok before leaving. Their visits were appreciated, and we enjoyed their very relaxed, friendly and caring attitude to work. Excellent!
Reply from Vicky Burrows, Manager at Caremark Calderdale

It is such a pleasure to receive such positive feedback for all the ladies who work so hard to make a difference day in and day out. I know they genuinely care about everyone they support, and I will make sure to pass on you're lovely comments through the ladies who have supported you; I know how much they look forward to seeing and supporting you. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Fiona B (Daughter of Client) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really good, if they're not sure about anything with Dad they will ring me and ask questions. Dad has adapted to them coming, which put our minds at rest. Would recommend them to family and friends.
Reply from Vicky Burrows, Manager at Caremark Calderdale

We believe it is so important to work with both our clients and their families to make sure we provide the best support possible, with that it mind, it is great to hear about the great work our carers do. We will be sure to pass on this feedback. Thank you. Best wishes.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Valorie P (Client) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are very friendly and exceptional with care. I would highly recommend this company to my friends and family. Friendly, reliable and trust-worthy.
Reply from Vicky Burrows, Manager at Caremark Calderdale

Thank you for leaving this lovely feedback. It is great to hear about the great work our carers do. We will be sure to pass on this feedback. Best wishes.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michael B (Son of Client) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They do excellent care for my mum. I am very happy with the job they do.
Reply from Vicky Burrows, Manager at Caremark Calderdale

Thank you for leaving this lovely feedback. It is great to hear about the great work our carers do. We will be sure to pass this on.
Best wishes.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from June A (Client) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care assistants are very kind and helpful.
Reply from Vicky Burrows, Manager at Caremark Calderdale

Thank you for your kind words. It is great to hear your feedback. We will be sure to pass all of your feedback on to your dedicated care team who will be thrilled to hear such positive comments.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S J (Client) published on 3 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience to date has largely been with the company director - as has happened before upon meeting me they have found me intriguing and asked if they can support me themselves. In this case I got on well over the phone first before we met and due to the Government covid19 lockdown. When your illness
and disabilities are very severe and clearly life-limiting and unique in both the totally needless and avoidable way they come about and taking a lifetime (since 14 yrs old) extreme athlete and professional careers takes understanding.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for Caremark Calderdale is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Caremark Calderdale is calculated as follows: ( (34 Excellents x 5) ) ÷ 34 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Calderdale is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Caremark Calderdale

What Type of Services does Caremark Calderdale offer?

Caremark Calderdale offers Home Care.

How many Carers does Caremark Calderdale employ?

Caremark Calderdale employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Calderdale to verify any information. View our terms and conditions. Caremark Calderdale has an Basic Service - more info.