Wellbeing Homecare Services

The carers are friendly and kind and Dad has had no problem adapting to the new daily routine and enjoys their company and daily chats. The management have been approachable and understanding and available to deal with any problems or discuss changing needs. Highly recommended.

Wellbeing provides a first-class, caring service which is flexible to suit my mother's needs. Recently, when she was unwell, they notified me immediately of their concerns and stayed with my mum until my arrival. We were then able to quickly change the number and times of her visits to provide extra care until she recovered. The staff at Wellbeing are always friendly, polite and efficient and Mum looks forward to her care visits. I would absolutely recommend this service to others.

The manager is marvellous, we get along really well. If I have any queries she will always answer and sort the issue out. I call them my caring ANGELS.

The carers and the company cannot do enough for me. The staff always put me at ease and make me feel much brighter. I couldn't be without them. Absolutely marvellous. I cannot speak highly enough of them. The manager is marvellous we get along really well. If I have any queries, she will always answer and sort issues out. I call them my caring angels!

Wellbeing Homecare have cared for my mother for 3 years. I am so pleased that my mother has a set routine with her regular carers on a daily basis. During COVID-19, I have kept in touch with her and the team via video and regular telephone calls. It is so pleasing to know that my mother is happy with her carers. The carers have a lovely and kind nature towards her. They are patient and always making her laugh. The best part is that the carers understand her sense of humour and all have a laugh together. I am able to live my own life independently and be her daughter by having conversations about her day and the plans she has when the lockdown is eased. Thank you to all the carers and managers who help my mother daily to live her life as safely and independently as possible.

The carers have really done well during this ongoing virus, my dad is very happy.

Very attentive and always encouraging understanding and supportive. Use the time allocation well. Keeps us well informed of any delays or changes.

As his condition progressed they were very helpful upping the level of care when needed until it was decided he needed to be in a nursing home as his home wasn’t suitable for his needs.

My mother uses Wellbeing Homecare Services for her care needs and she is delighted with the service they provide. The carers are smart, punctual, understanding and friendly and carry out their job with the utmost professionalism and respect. An excellent, family run care company.

I find all the carers very pleasant and easy to get on with.

My mum recently asked me to let the management know how much she likes one of her carers because she is so kind and friendly with her. I would say, however, that there is a very good rapport between my mum and all her carers. They have a relaxed, friendly and kind way with her and they make her laugh. From our point of view (4 daughters), mum is kept clean and tidy, medication is given and meals served 3 times a day. The kitchen and bathroom kept clean and washing done. The carers are also observant and we get to know quickly if there are any problems, health or otherwise. This gives us peace of mind. There is also support from staff and management if we have any worries or concerns. All in all, I think we get an excellent service from mum's team.

Thought I would just like to say how pleased I am with the care my mother receives. Nothing is too much trouble and the carers work really hard. They are chatty, smiley and professional, always willing to help. Knowing that the carers visit mum throughout the day also gives me more time for myself. Any problems that occur are sorted with a call from management so we always know what is happening and that mother is well. Really pleased we chose this company.

All carers carry out our expected duties and responsibilities to a very high standard. My dad and my family have been impressed with the care given by each and every one of them.

The client is well cared for and is able to live independently due to well-being home care. The carers are just that: caring, warm, encouraging and considerate. They have been prepared to go the 'extra mile' eg take the client to a hospital appointment. Living 160+ miles away, they give me peace of mind. Communication is excellent - keeping me informed of any concerns. Mum looks forward to the carers visits, even though she'd prefer not to need them.

My son is well pleased with the care I am receiving and the case of communication between himself and management. I have classified all my carers as excellent, with that, some have particularly good skill in some areas of need e.g. deep cleaning of rooms or doing (with or without me) my shopping at my local supermarket. As far as the rota will allow, the managers ensure I get the best service at the required time. I not only got good value for money but sometimes extra.

I am well pleased. The carers give extra help beyond the what is specified for their duty.

I never usually write reviews, unless I believe something has been exceptional. My experience with the 'Wellbeing' care company, has been just that. Following negative experiences with two other local care companies, I approached Wellbeing and haven't looked back since. From day one, the quality of care my husband has received has been excellent. It is evident that the carers have undergone a high standard of training and that they really enjoy their role, seeing it as a vocation rather than just a job. They work well with each other and the way they interact with my husband is a joy to behold; he is smiling and laughing a lot these days, despite his condition (advanced dementia along with autism and cancer). A high standard of professionalism is reflected in everything the carers do; for example, excellent timekeeping, to name just one aspect. The company as a whole has also been very supportive of me, assisting me with the ongoing assessment process of my husbands care package and helping me schedule in quality respite time for myself. Both my husband and I are much happier and healthier, mentally and physically, since we have been with Wellbeing. Overall, I can't recommend this company highly enough.

Wellbeing Homecare Services have been looking after my mum for the last few months and I am pleased to say that my mum's level of personal care is extremely good, in comparison to previous care agencies. The care staff and management go the extra mile to ensure my mum is given the highest standard of care. All staff engage really well with my mum and the management team keep me updated on changes and general progress of care provided. Thank you Wellbeing Homecare Services for being compassionate, kind and decent.