Filey Home Care Ltd

Unit 5, The Brig Shopping Centre, Station Avenue, Filey YO14 9AQ
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8.0 2 Reviews
  • Filey Home Care Ltd, Filey
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Care Provided by Filey Home Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Helen Sperry-Eblet & Elisabeth Lee

Person in charge

  • Helen Sperry-Eblet & Elisabeth Lee (Registered Manager & Care Manager)
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Filey Home Care Ltd Reviews (2)

8.0

Filey Home Care Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Filey Home Care Ltd has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 1
  • 1
  • 1
Reviewer Connection to Filey Home Care Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from C W (Daughter of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Filey Home Care provided me with fantastic care for my mum reassurance that she would be in safe hands while I was working absolutely nothing was to much trouble a brilliant caring team I would recommend this homecare company.
Reply from Elisabeth Lee, Care Manager and Director at Filey Home Care Ltd

Thank you for your kind words.We often speak about your mum she was a amazing lady.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sharon R (Daughter-in-law of Client) published on 20 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We parted ways with another care provider in Filey who we were not happy with. I was worried about getting good home care for my 93 year old mother-in-law. After a bit of research I approached Filey Home Care and they were very amenable and listened carefully to our needs. With an almost immediate start,
they started twice daily visits. The carer was excellent, taking the time to talk to my mother-in-law and ensured that she ate, which was a concern. I cannot praise this company enough, they are professional, very caring and adaptable if your needs change.
Reply from Elisabeth Lee, Care Manager and Director at Filey Home Care Ltd

Thank you for your kind words your Mother in law was a absolute pleasure.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Filey Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Filey Home Care Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Filey Home Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Filey Home Care Ltd

What Type of Services does Filey Home Care Ltd offer?

Filey Home Care Ltd offers Home Care.

How many Carers does Filey Home Care Ltd employ?

Filey Home Care Ltd employs 9 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Filey Home Care Ltd to verify any information. View our terms and conditions. Filey Home Care Ltd has an Basic Service - more info.