At By Your Side, we endeavour to make all our services affordable to everyone. Please call us to see what we can offer you to make our services work for you.
If you would like to meet with a team member to discuss your needs, we will ensure that the most cost-effective option and support plan is arranged for you.
We do not charge for our consultations.
We do have special rates in some cases so please get in touch and we will endeavour to meet your needs at a price that you can afford.
These prices are only a guideline, please contact By Your Side to find out the exact price for your requirements.
By Your Side has a Review Score of 9.3 (9.300) out of 10, based on 8 reviews in the last 2 years.
Over all time By Your Side has 8 reviews.
4.0 out of 5
Dear Mary, thank you for taking the time to share your feedback. We appreciate all reviews as they help us understand how we can improve and ensure the best possible experience for our clients and their families. If there's anything specific you feel we could enhance to make your experience even better, we would love to hear from you. Please don't hesitate to get in touch directly - we're always here to listen and make improvements.
5.0 out of 5
Thank you for your kind words, Nicky, we have loved working with your dad and the family for all these years. We feel like you guys are family and always will be. We will always be there for you all and are honoured to have been with you all this time.
4.0 out of 5
Thank you for your kind words and feedback! We're so pleased to hear that you've had a positive experience with our team. It's especially rewarding to know that our staff's attentiveness and respect for your needs have stood out to you. We're always striving to provide excellent care and support while maintaining your dignity and comfort. We're grateful for the opportunity to care for you and look forward to continuing to meet your needs. Please don't hesitate to reach out if there's anything we can do to further enhance your experience.
4.0 out of 5
Thank you so much for your review and for trusting us over the past six years. We're delighted to hear you've had positive experiences with our team. We understand how important consistency is and will review our scheduling practices to better meet your expectations. I assume you meant 7 or 4 care assistants rather than 74, as we don't have that many employees. Please feel free to contact the office so we can address this directly and further improve your experience.
4.0 out of 5
Thank you for your feedback. We're glad to hear timekeeping and consistency with carers have improved. While early morning traffic at your morning visit sometimes caused delays, carers mostly arrived within 30 minutes and we always strive to communicate any issues promptly. We've also adjusted schedules to minimise such delays, and we're pleased it's made a difference. We appreciate your understanding and are here if you need anything further!
5.0 out of 5
Thank you so much for this lovely review. The team all love supporting you both.
5.0 out of 5
Thank you so much for your review. We are very sorry to hear that one of the team has attended your call unpresentable. We will talk about this with the staff members and ensure they are presentable on future visits. I am glad to see you are happy with everything else.
5.0 out of 5
Thank you so much for this lovely review. It is a pleasure supporting you, and we hope to continue for many years to come.
The Review Score of 9.3 (9.300) out of 10 for By Your Side is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for By Your Side is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Sarah Parkins is the Director and Owner of By Your Side, with over a decade of experience in the health and social care sector. She holds a Level 5 Diploma in Health and Social Care Management and is a certified Dementia Care Specialist. Her extensive qualifications and hands-on expertise ensure that every customer receives personalised, high-quality care tailored to their unique needs.
As a passionate advocate for person-centred care, Sarah leads the team with a focus on delivering compassionate and reliable support, particularly for those living with dementia. Her dedication to maintaining the highest standards of care extends to mentoring her team and fostering strong relationships with customers and their families.
Under Sarah’s leadership, By Your Side has become a trusted provider of bespoke care services, earning the highest accolade of Outstanding from the CQC on their last inspection.
In addition to her role at By Your Side, Sarah is the founder of The Pad Project UK, a charity supporting local communities living in pad poverty. She also serves as the CEO of the Sarah Parkins Academy, which provides training, documentation, and mentoring to carers and companies in the care sector.
Cristina Todosi is a dedicated professional currently serving as Deputy Manager at By Your Side. In 2025 it is planned that Cristina will take over as Registered Manager at By Your Side. With a strong foundation in the care industry since 2016, she has played a key role in enhancing healthcare services and supporting her team. Cristina holds a Master of Business Administration in Healthcare Level 7 and is currently furthering her expertise by completing her NVQ Level 5.
Outside of her professional pursuits, Cristina enjoys immersing herself in the world of literature, exploring new destinations through travel, and attending concerts that ignite her love for music. With a balance of ambition and creativity, she embraces life’s adventures both personally and professionally.
Maggie De Jong is a Supervisor/Care Coordinator, who has been with By Your Side for 5 years.
Maggie has 25 years of experience in the care industry and has a level 3 NVQ.
She has been the By Your Side Medication trainer for 4 years and will be expanding her role to include a Moving and Assisting trainer.
Maggie enjoys meeting people and is motivated by a desire to make people comfortable, she feels that most things can be made better with a laugh!
Maggie is the proud mother of 2 beautiful daughters and has an amazing Grandson.
Maria Godinho has been working as a care practitioner for 7 years; she loves her job, which brings out the best qualities in her. Maria takes her job seriously & goes beyond helping others ( service users) as well as her friends & family.
She has completed her Level 3 in adult & social care diploma & is waiting for her certificate from Aim Group College. Maria is a grandmother of 7 grandchildren. Four boys & three girls. She has five children, four boys & 1 girl.
Maria is a caring, & considerate person who always puts others first. It makes her happy to help others be more independent & always ready to listen to others no matter what.
Maria has worked for two other care companies before joining By Your Side, which she has been working on now for nearly 4 years.
Maria says, "My boss, founder of By Your Side & office staff, works as a strong team. The support I receive is crucial for my ability to care for others. They are my extended family."
Sarah Heron has been a care practitioner at By You Side for nearly 3 years, she holds a Level 3 GNVQ in Health and Social Care and is a qualified first aid trainer. Her qualifications and demeanour ensure that every customer receives personalised, high-quality care tailored to their unique needs.
Sarah is an empathetic carer, who started off caring for family members, before venturing out and working for By Your Side. Although she hasn't been in care long, her 'out the box' thinking and care to ensure the customers feel valued, loved and appreciated. She fully believes in customer-centred care and empowering customers to make informed decisions.
Sarah has recently started training people in first aid and is venturing out into training manual handling soon too, alongside her care work. Sarah is only at the beginning of her career, and the sky is the limit!
My name is Chelsea Doran I am 32 years old with 12 years of experience in care. I am a dedicated carer I am very passionate about my job, and my heart has always led me to care. I love bringing care into the world. People require different needs in different ways. Everybody is unique in their own way; I interact with people well, I always know how to put a smile on somebody’s face, and I like to make a good impact on someone’s opinion of me as a person.
Chloe Bennett has been with BYS for just over a year, she was new to Care work and took on some evenings and weekends around her family, horses, dogs, running and cycling.
Her main role is in administration, which is rather stressful, so she wanted to take on a more fulfilling role. She prides herself on being reliable and honest. She loves being with BYS and recently has taken on some early morning calls before her day job, it has become more of a social area in her busy life.
She is always willing to try new things and will go above and beyond. A keen problem solver, who enjoys discussing her ideas with others. She is very organised at home and at work, so she is never without a spreadsheet.
Wendy Findlay has been in care for 44 years, starting with social services and then other agencies over the years. She has worked very closely with individuals with learning disabilities, dementia clients, and both children and families.
She worked as a senior carer /home care manager and is now a carer on her journey in care, which she loves very much.
She has my NVQ level 3.
My name is Ruth Alaofin, a dedicated care worker for over a year, a bank staff as a care advocate at By Your Side.
I am independent, focused and able to convey empathy for each service user's pressing concern and have a sincere respect for service users' dignity.
I am reliable, and always willing to support my team when needed as my calm demeanour, excellent communication skills, and positive attitude make me to be valued also an asset.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact By Your Side to verify any information. View our terms and conditions. By Your Side has an Enhanced Service - more info.
