Care Provided by Handle with Care (Black Country) Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
Funding & Fees
Contact Handle with Care (Black Country) Ltd to get a personalised quote
Good to Know
Owner
- Handle with Care (Black Country) Ltd
- Private Owned
Person in charge
- Jayne Adams (Manager)
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Handle with Care (Black Country) Ltd Reviews (3)
7.3
Handle with Care (Black Country) Ltd has a Review Score of 7.3 (7.333) out of 10, based on 1 reviews in the last 2 years.
Over all time Handle with Care (Black Country) Ltd has 3 reviews.
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Overall Experience
Date Published
Reviewer Connection to Handle with Care (Black Country) Ltd
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Review from Barry J (Husband of Client) published on 2 April 2025 Submitted via Website•
Overall Experience
I would like to thank Handle with Care for providing a good care service to my wife for quite some time. Our carer, is an exceptional carer and is 100% dedicated to her job. She is well mannered and very competent. No job is to much trouble for her and she is a credit to the company and herself....
I would like to thank Handle with Care for providing a good care service to my wife for quite some time. Our carer, is an exceptional carer and is 100% dedicated to her job. She is well mannered and very competent. No job is to much trouble for her and she is a credit to the company and herself. Thank you.
Review from Catherine M (Wife of Client) published on 9 July 2024 Submitted via Website•
Overall Experience
We have used this company for quite a long time and have been very pleased with the service provided. We have used other companies in the past but this is the best to date. The carers are always polite and helpful and never gossip or discuss other clients.
We have used this company for quite a long time and have been very pleased with the service provided. We have used other companies in the past but this is the best to date. The carers are always polite and helpful and never gossip or discuss other clients.
Review from David B (Son of Client) published on 12 December 2022 Submitted via Website•
Overall Experience
Absolutely terrible. This company took over my vulnerable mother's care for literally one week before relinquishing their services and confusing and upsetting an elderly woman. The Care Assessor from Handle with Care assessed my mother yesterday and stated everything was fine. It took us 2 hours to...
Absolutely terrible. This company took over my vulnerable mother's care for literally one week before relinquishing their services and confusing and upsetting an elderly woman. The Care Assessor from Handle with Care assessed my mother yesterday and stated everything was fine. It took us 2 hours to complete the assessment and my mother disclosed various personal details and issues she has, only to be dumped the day after. I inquired as to why they had done this and was told it was due to cameras being installed in the premises. This is a complete lie as I told Handle with Care from day 1. There were cameras for my mother's safeguarding and they stated that it was not an issue.
I will be writing to the directors for a full explanation as their conduct is abhorrent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 March 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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