Gracious Care

My father was very well looked after by a lovely group of carers - they were well organised and importantly my mother enjoyed their visits too, feeling reassured that they turned up when booked and knew what they were doing as well as enjoying their company. Being a flexible work force was also important to us as things could change quickly.

Very happy with the service we are receiving from Gracious Care. Mum has dementia and the befriending visits have helped ease the burden on us and also benefitted mum on having someone new to chat to. The initial visit from management took place in mums home and she was included in discussions around her needs. They matched her perfectly to their team member and mum looks forward to her visits.

Very flexible with last minute change.

My mother's desire to stay in her own home led us to find a care company who would look after her. Gracious Care have been amazing. They have looked after my mother for over a year with kindness, patience and care. Her dementia has not made this an easy journey, but all efforts are made to ensure she is cared for in somewhat difficult circumstances. I can't praise the staff highly enough for all their care and dedication to Mum's care.

I have been very happy with the care that was provided to my father over the last year. My father was well looked after for all his needs mentally and physically. The carers were a vital link between my father and myself. Good communication made me feel that my dad was getting the best care possible and provided him with virtual care at home. He loved seeing them and would chat away with his carers. The home was always spotless thanks to a good team that was put in place to care for my father. I never had any worries.

I am very happy with the care company that looks after my wife. Their personnel are all well-trained and nothing is too much trouble for them. We regard them as friends.

I could not wish for a better care company. The management are efficient and professional. The care staff are so caring, polite, friendly and professional - you can see how much they love their role as they treat my parents as if they are their family, with dignity, love and care. So pleased I found your company. You all live up to your company's name!

The carers we have are excellent, arrive on time and stay for the specified time and don't rush.

Care is generally good, except that provided by one member of staff who we understand is no longer employed by the care company. The cost of care is not cheap and following their latest increase in price we are considering cutting the number of hours arranged.

I would highly recommend Gracious Care. The carers are excellent, taking great care of my mum and working closely with the family in order to provide the best possible care plan. The management team are friendly, professional and very supportive.

The care my mother receives from Gracious Care is really good and the advice they give is useful. My mother knows all her carers by name and we always have the same group for a period of time, which I think gives my mother some stability.

I contacted Gracious Care after my mum broke her hip and needed help recovering at home. The owner and the team have been terrific - professional and kind. Night care was arranged within hours and they continue to provide excellent daily care for both my parents. I recommend them highly.

Cannot recommend more highly.

Postoperative care for two weeks following spinal surgery for my 85-year-old mother. The staff assessed care needs and gave invaluable information that helped me have other services put in place as well as care the company could provide. The carers were fantastic and not only helped mum, but they also gave me breathing space. They are professional and kind, and have helped speed mums recovery. I would recommend Gracious Care without hesitation - a caring company with a fantastic leadership.

Thank you so much; you have made a huge difference in both our lives.

Gracious Care provide an absolutely wonderful service. From the minute I contacted them, they lightened the load of care. Gracious Care helped with bringing my mum home from hospital, liaising with the nursing staff, organising the equipment she needed, form filling etc. Nothing was too much trouble. The carers were professional, genuinely kind, respectful and helpful. They frequently stayed longer than the time allotted and went above and beyond the call of duty. My only regret is that I didn't find them sooner and sadly, it was end-of-life care. In this respect, they couldn't have been kinder to my mum and the rest of the family. I thoroughly recommend this company.

I was delighted with the quality of care my mother received from Gracious Care. Their service provided was professional, efficient and most importantly kind. My mum was treated with care and compassion and her wishes were respected. She looked forward to seeing her friendly, smiling carers. I would have no hesitation in recommending this service provider.

Gracious Care have and are providing wonderful Care for my 92-year-old disabled husband at home. They are very thorough with their care and very mindful of his daily needs. They are very patient with him. They are very punctual too.

For the past 18 months, Gracious Care has been supporting my 91-year-old mother (who has dementia and other health issues) so that she can stay in her own home, which is her fervent wish. They now visit my mother three times a day. Their excellent Carers assist with medication, preparing meals, showering, housework and laundry. Gracious Care has dealt with several emergencies, including a fall and her admission to hospital while I was out of the country. They are caring, responsive and professional. My mother loves having the carers visit her. They are flexible and adaptive, treating my mother with dignity and friendliness; they provide genuine caring support. I would have no hesitation in recommending Gracious Care to others.

Everything you need from a care agency. Good leadership - good ethics - always approachable and understanding. Caring staff who always arrive on time and go the extra mile. So glad I found the company, as they make a difference!