Her care has been a very person-centred plan and approach, therefore meeting all her needs.N P(Daughter of Client/Service User)
Her care has been a very person-centred plan and approach, therefore meeting all her needs.N P(Daughter of Client/Service User)
Swan Care Group Ltd: Your Trusted Home Care Partner
At Swan Care, they bring high-quality care right to your doorstep. Their mission? To empower you to maintain an independent lifestyle while receiving the support you need.
Personalised Care: They cater to your unique needs and wishes. Whether you need companionship or complex care, they’ve got you covered. Their personalised approach ensures you receive care tailored specifically to your preferences and requirements.
Expert Staff:...
Swan Care Group Ltd: Your Trusted Home Care Partner
At Swan Care, they bring high-quality care right to your doorstep. Their mission? To empower you to maintain an independent lifestyle while receiving the support you need.
Personalised Care: They cater to your unique needs and wishes. Whether you need companionship or complex care, they’ve got you covered. Their personalised approach ensures you receive care tailored specifically to your preferences and requirements.
Expert Staff: Their team excels in Dementia, Medication, and End of Life care. Their commitment goes beyond duty—they aim to enhance your quality of life. Their staff receive ongoing training and support to ensure they provide the highest quality of care, helping you feel safe and well-cared for at all times.
Flexible Services: From 1-hour sessions to 24-hour live-in care, they adapt to your preferences. Their flexible service offerings mean you can choose the level of care that suits your lifestyle, giving you control and peace of mind.
Rigorous Vetting: Their staff undergoes DBS checks, provides references, and receives expert training. Quality is their hallmark. Their rigorous vetting process ensures you receive care from trustworthy and highly qualified professionals.
Training Provider: As a training provider, they elevate care standards for everyone. At Swan Care, your life is experienced your way. They are committed to continuous improvement and excellence in care, enhancing the skills of their team and the quality of service they provide.
Care Provided by Swan Care Group Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Needs
Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Catheter Care
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£19.50 - £24.50
Weekly Live-in Care
£1,150 - £1,250
Contact Swan Care Group Ltd to get a personalised quote:
Fees vary Subject to Needs of Assessment - No obligation (Free Assessment available)
The price(s) shown are provided by the agency. Contact Swan Care Group Ltd for full pricing details and T&Cs.
Swan Care Group Ltd has a Review Score of 9.8 (9.758) out of 10, based on 12 reviews in the last 2 years. Over all time Swan Care Group Ltd has 16 reviews.
Review from A G (Daughter of Client) published on 15 June 2026 Submitted via Website•
Overall Experience
Swancare provided care for my mother when she was in the later stage of dementia. The team were incredibly supportive, first and foremost listening with an open mind to understand the situation and needs, especially as my mother was speaking very little at that stage and required assistance to...
Swancare provided care for my mother when she was in the later stage of dementia. The team were incredibly supportive, first and foremost listening with an open mind to understand the situation and needs, especially as my mother was speaking very little at that stage and required assistance to mobilise. They worked with me to find practical, workable solutions to support my mum and also joined me during conversations with health professionals. The genuine caring nature of both staff and management truly differentiated this agency from others I had used and I do consider us blessed that we found Swancare when we did.
↩Reply from Falguni Sanghvi, Operational Care Manager at Swan Care Group Ltd
On behalf of Swancare, we would like to extend our heartfelt thanks for your kind and thoughtful feedback.
We are truly honoured to have been able to support your mother during such a sensitive and later stage of her dementia journey. It means a great deal to our team to hear that our approach...
On behalf of Swancare, we would like to extend our heartfelt thanks for your kind and thoughtful feedback.
We are truly honoured to have been able to support your mother during such a sensitive and later stage of her dementia journey. It means a great deal to our team to hear that our approach of listening carefully, understanding individual needs, and working collaboratively with families and health professionals made a meaningful difference.
We recognise how important it is to provide not only practical care, but also emotional reassurance and partnership, especially when communication becomes more limited. Your words reflect exactly the standard of compassionate, person-centred care we strive to deliver every day.
We will ensure your appreciation is shared with both our care team and management, as feedback like yours is deeply valued and encourages us to continue delivering high-quality support.
Thank you once again for placing your trust in Swancare.
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Review from Mitesh P (Son of Client) published on 1 April 2026 Submitted via Website•
Overall Experience
Swan Care now look after both my aging parents. we are extremely lucky to have their team caring for my parents. They speak Gujerati, the carers are polite, warm and nothing is too much. It's such a tough job and our family appreciates everything, throughout the ups and down. Thank you to Swan
Swan Care now look after both my aging parents. we are extremely lucky to have their team caring for my parents. They speak Gujerati, the carers are polite, warm and nothing is too much. It's such a tough job and our family appreciates everything, throughout the ups and down. Thank you to Swan
↩Reply from Falguni Sanghvi, Operational Care Manager at Swan Care Group Ltd
Dear Mitesh,
Thank you so much for your lovely review.
We feel truly privileged to be supporting both your parents, and it means a great deal to hear that our team has been able to provide care that feels warm, respectful, and supportive. Being able to communicate in Gujarati and build that...
Dear Mitesh,
Thank you so much for your lovely review.
We feel truly privileged to be supporting both your parents, and it means a great deal to hear that our team has been able to provide care that feels warm, respectful, and supportive. Being able to communicate in Gujarati and build that connection is something we really value.
We understand how important this support is for families, especially through the ups and downs, and we are always here for you.
Thank you again for your trust in Swan Care Group Ltd.
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Review from S A (Daughter of Client) published on 13 March 2026 Submitted via Website•
Overall Experience
The care swan care has provided is excellent and they are very good with my mum. They care with love and talk to her nicely involves her in conversation. They came in time and cleaned everything related to my mum. They regularly check the body and inform me about any small changes, they chat with...
The care swan care has provided is excellent and they are very good with my mum. They care with love and talk to her nicely involves her in conversation. They came in time and cleaned everything related to my mum. They regularly check the body and inform me about any small changes, they chat with her and infrom her when doing each task, they try to catch up and speak some words in Arabic as that's her main language. They also prepare food for her when I am tired.
↩Reply from Falguni Sanghvi, Operational Care Manager at Swan Care Group Ltd
Thank you so much for taking the time to leave such a kind review. It truly means a lot to our whole team.
We absolutely love communicating with your mum in Arabic and seeing her beautiful smile. It is very special for us when she responds and joins the conversation - those moments are a real...
Thank you so much for taking the time to leave such a kind review. It truly means a lot to our whole team.
We absolutely love communicating with your mum in Arabic and seeing her beautiful smile. It is very special for us when she responds and joins the conversation - those moments are a real achievement and bring so much joy to the carers.
Our team always aims to provide care with kindness, dignity and genuine warmth, and we are so pleased that you feel supported as a family as well. Your feedback will mean a great deal to the carers who look after your mum.
Thank you again for trusting Swan Care with her care and for sharing your experience.
Warm regards,
The Swan Care Team
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Review from A K (Client / Service User) published on 17 November 2025 Submitted via Website•
Overall Experience
Supportive and professional manner before service, during service and after delivering services. Human centric approach to care services, provide care beyond expectations, reliable and effective care when necessary
Supportive and professional manner before service, during service and after delivering services. Human centric approach to care services, provide care beyond expectations, reliable and effective care when necessary
↩Reply from Falguni Sanghvi, Operational Care Manager at Swan Care Group Ltd
Thank you so much for your thoughtful feedback. We truly appreciate you taking the time to share your experience. It means a great deal to us to know that you felt supported in a professional and caring manner before, during, and after our service.
At Swan Care, we are committed to a human-centred...
Thank you so much for your thoughtful feedback. We truly appreciate you taking the time to share your experience. It means a great deal to us to know that you felt supported in a professional and caring manner before, during, and after our service. At Swan Care, we are committed to a human-centred and human-led approach to care, ensuring that every decision and action is guided by dignity, respect, and genuine understanding. Hearing that our support went beyond your expectations and felt reliable and effective reinforces the values we strive to uphold every day.
Thank you once again for your trust in us. It is an honour to support you.
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Review from J B (Client / Service User) published on 17 November 2025 Submitted via Postal Review Card•
Overall Experience
The two ladies that have worked for me were kind respectful and willing to do anything that was required. It was a pleasure to have them in my home.
The two ladies that have worked for me were kind respectful and willing to do anything that was required. It was a pleasure to have them in my home.
↩Reply from Falguni Sanghvi, Operational Care Manager at Swan Care Group Ltd
Dear Jean, Thank you so much for taking the time to share your feedback. We are delighted to hear that the carers who supported you were kind, respectful, and willing to help with anything you needed. It was truly a pleasure for our team to support you in your home.
Your feedback means a great...
Dear Jean, Thank you so much for taking the time to share your feedback. We are delighted to hear that the carers who supported you were kind, respectful, and willing to help with anything you needed. It was truly a pleasure for our team to support you in your home.
Your feedback means a great deal to us, and we remain committed to maintaining high-quality, compassionate care for all those we support.
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Review from Danny S (Son of Client) published on 4 September 2025 Submitted via Website•
Overall Experience
Thanks for looking after my mum so professionally and giving me confidence she's in good hands with lovely staff who provide a constant comforting presence to her weekly routine-would thoroughly recommend
Thanks for looking after my mum so professionally and giving me confidence she's in good hands with lovely staff who provide a constant comforting presence to her weekly routine-would thoroughly recommend
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you so much for your kind words. We're really pleased to hear that your mum feels comfortable and supported, and that you have confidence in the care Swan Care Group provides. Our highly skilled and trained team members take great pride in creating a welcoming and reassuring environment, so...
Thank you so much for your kind words. We're really pleased to hear that your mum feels comfortable and supported, and that you have confidence in the care Swan Care Group provides. Our highly skilled and trained team members take great pride in creating a welcoming and reassuring environment, so your feedback means a lot to us.We truly appreciate your recommendation and look forward to continuing to support your mum each week.Thank you.Kind Regards
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Review from A H (Client / Service User) published on 24 April 2025 Submitted via Website•
Overall Experience
I am so happy that Swan is there to help me with the things I am unable to do. It is comforting and peace of mind to know they are there to help me and always with a smile. Thank you Swan Care Management and Swan Sandrine.
I am so happy that Swan is there to help me with the things I am unable to do. It is comforting and peace of mind to know they are there to help me and always with a smile. Thank you Swan Care Management and Swan Sandrine.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you so much for your kind and thoughtful words. We are truly honoured to be part of your care journey and so pleased to hear that you feel supported and reassured by our team. Knowing that our presence brings you peace of mind means everything to us.At Swan Care Group, we strive to provide...
Thank you so much for your kind and thoughtful words. We are truly honoured to be part of your care journey and so pleased to hear that you feel supported and reassured by our team. Knowing that our presence brings you peace of mind means everything to us.At Swan Care Group, we strive to provide compassionate, person-centred care - always with dignity, respect, and of course, a smile. Your appreciation will be shared with the whole team, especially Swan Sandrine and the management, who will be touched to know their efforts have made a difference.Thank you again for your lovely review - it inspires us to continue delivering care from the heart.Warmest wishes,Yogendra Jadeja, Director, Swan Care Group Ltd
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Review from Chandrawali W (Client / Service User) published on 17 February 2025 Submitted via Website•
Overall Experience
We've had the best care from Swan care, the care takers are lovely, comforting and very helpful. The are punctual on time, address any issues that are related with me, sit and listen to and make a general conversation.
Makes one feel homely. An excellent care service.
We've had the best care from Swan care, the care takers are lovely, comforting and very helpful. The are punctual on time, address any issues that are related with me, sit and listen to and make a general conversation.
Makes one feel homely. An excellent care service.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you've had such a positive experience with Swan Care. It's our mission to provide compassionate, attentive care that truly makes our service users feel at home. We're...
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you've had such a positive experience with Swan Care. It's our mission to provide compassionate, attentive care that truly makes our service users feel at home. We're delighted to know that our carers have made a meaningful difference in your life by being punctual, helpful, and offering a listening ear. Your feedback is incredibly valuable to us and motivates us to continue providing excellent service. We truly appreciate your trust in us and look forward to continuing to support you with the best care possible. Warm regards, Yogendra JadejaDirectorSwan Care
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Review from K D (Daughter of Client) published on 4 February 2025 Submitted via Website•
Overall Experience
Carers were wonderful to my mother-in-law. I liked how they initially came and worked out the plan of care. The carer spoke in Gujarati which helped and the carer was also tolerant of my mother-in-law who could get difficult in times of pain. Management helped to organise this care.
Carers were wonderful to my mother-in-law. I liked how they initially came and worked out the plan of care. The carer spoke in Gujarati which helped and the carer was also tolerant of my mother-in-law who could get difficult in times of pain. Management helped to organise this care.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you so much for your kind words and thoughtful review. We are delighted to hear that your mother-in-law received the care and support she needed. Our team strives to ensure that every aspect of care is personalised and we are glad to know that the carers' ability to communicate in Gujarati...
Thank you so much for your kind words and thoughtful review. We are delighted to hear that your mother-in-law received the care and support she needed. Our team strives to ensure that every aspect of care is personalised and we are glad to know that the carers' ability to communicate in Gujarati and their patience made a positive difference. It's also wonderful to hear that our management team was able to assist in organising the care plan effectively. We truly appreciate your feedback and will continue to prioritise providing compassionate and tailored care for all of our service users. If there is anything further we can do, please don't hesitate to reach out.
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Review from S P (Daughter-in-law of Client) published on 13 December 2024 Submitted via Website•
Overall Experience
Swan Care have been looking after my father-in-law for a few months now for his personal care. The care they provide has been very reliable. We are all pleased with the level of service, communication, and professionalism. I would recommend this care company.
Swan Care have been looking after my father-in-law for a few months now for his personal care. The care they provide has been very reliable. We are all pleased with the level of service, communication, and professionalism. I would recommend this care company.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you so much for your kind words! We're delighted to hear that you and your father-in-law are pleased with the care and service provided by our team. At Swan Care Group Ltd, we strive to offer reliable, professional, and compassionate care, and your positive feedback means a lot to us. We're...
Thank you so much for your kind words! We're delighted to hear that you and your father-in-law are pleased with the care and service provided by our team. At Swan Care Group Ltd, we strive to offer reliable, professional, and compassionate care, and your positive feedback means a lot to us. We're grateful for your recommendation and will continue to do our best to meet and exceed your expectations. Warm regards, Director Swan Care Group Ltd
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Review from F M (Mother of Client) published on 13 December 2024 Submitted via Website•
Overall Experience
I am really pleased about my son's carer. She is always on time and caring about him. Always doing great things with him. My son loves her so much.
I like the Swan Care group a lot because they always listen to me and respond to your queries efficiently.
I am really pleased about my son's carer. She is always on time and caring about him. Always doing great things with him. My son loves her so much.
I like the Swan Care group a lot because they always listen to me and respond to your queries efficiently.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you so much for your wonderful feedback! We're thrilled to hear that your son's carer is making a positive impact on his life. It's heart-warming to know that he enjoys his time with her and that you find our team attentive and responsive. At Swan Care Group Ltd, we strive to provide...
Thank you so much for your wonderful feedback! We're thrilled to hear that your son's carer is making a positive impact on his life. It's heart-warming to know that he enjoys his time with her and that you find our team attentive and responsive. At Swan Care Group Ltd, we strive to provide exceptional care and service, and your kind words inspire us to continue our efforts. We truly appreciate your support and look forward to continuing to meet your expectations. Warm Regards.
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Review from Nicole O (Daughter of Client) published on 25 November 2024 Submitted via Website•
Overall Experience
The care that my father received from the carers at Swancare was just phenomenal. They were patient and caring and spent so much time looking after my father. They tended to him with dignity, patience, and a sense of humour. The whole team was just phenomenal.
The care that my father received from the carers at Swancare was just phenomenal. They were patient and caring and spent so much time looking after my father. They tended to him with dignity, patience, and a sense of humour. The whole team was just phenomenal.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Thank you for your heartfelt feedback. We are truly honoured to hear that the care provided to your father was phenomenal. Our team strives to deliver compassionate and patient care, ensuring dignity and respect for all our clients. Knowing that our efforts made a positive impact on your father's...
Thank you for your heartfelt feedback. We are truly honoured to hear that the care provided to your father was phenomenal. Our team strives to deliver compassionate and patient care, ensuring dignity and respect for all our clients. Knowing that our efforts made a positive impact on your father's life and brought comfort to your family is incredibly rewarding. Your kind words motivate us to continue our commitment to excellence. If you ever need further assistance, please do not hesitate to reach out. Best regards, Yogi Director Swan Care Group Ltd.
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Review from F C (Wife of Client) published on 23 July 2024 Submitted via Website•
Overall Experience
Our carer is very prompt, does whatever is expected of her and more if asked. She has pleasant manners and gets on very well with my husband.
This gives me a chance to get ready for breakfast and some 'me time'.
Our carer is very prompt, does whatever is expected of her and more if asked. She has pleasant manners and gets on very well with my husband.
This gives me a chance to get ready for breakfast and some 'me time'.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Hello. We are glad that our care staff are meeting your expectations and providing the best of care and support to your husband. We aim to provide the best care possible to your husband so that he can live as independently as possible and also gives you time to yourself. Thank you and we will continue to support and care going forwards like we have currently.
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Review from Lina G (Sister of Client) published on 24 April 2024 Submitted via Website•
Overall Experience
We were pleased with the service provided by Swan Care Group. The carers were all Gujarati speaking which helped my sister-in-law. She was very comfortable and pleased with the care she was getting. They made sure she was not rushed and took their time with her. Thank you for taking good care of...
We were pleased with the service provided by Swan Care Group. The carers were all Gujarati speaking which helped my sister-in-law. She was very comfortable and pleased with the care she was getting. They made sure she was not rushed and took their time with her. Thank you for taking good care of her.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Dear Lina, we are pleased that the service we provided met your sister-in-law's expectations and that she was comfortable and pleased with the care received by Swan Care Group Ltd. Our motive is to always ensure that we provide person-centred care to our service users.
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Review from Paru P (Daughter of Client) published on 25 September 2023 Submitted via Website•
Overall Experience
Excellent service provided by caring and professional staff. Management listens carefully to client's requests, are always available for meetings and take immediate action to rectify any problems. Staff come in on time, are friendly and sensitive to the client's needs and are generally receptive to...
Excellent service provided by caring and professional staff. Management listens carefully to client's requests, are always available for meetings and take immediate action to rectify any problems. Staff come in on time, are friendly and sensitive to the client's needs and are generally receptive to implementing client’s requirements.
↩Reply from Hemal Odedra, Director at Swan Care Group Ltd
Hello, we are pleased to hear that you are happy with our care services provided to your mother. All our staff are trained to the highest standards and we aim to carry on providing the best care to your mother by being flexible and receptive to all her needs. Thank you.
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Review from N P (Daughter of Client) published on 8 August 2023 Submitted via Website•
Overall Experience
Swan Care has been providing my mum with excellent care and support since May 2023 to date. Her care has been a very person-centred plan and approach, therefore meeting all her needs. They’ve involved my mum, but also the rest of the family, in putting together a robust care plan. My mum is very...
Swan Care has been providing my mum with excellent care and support since May 2023 to date. Her care has been a very person-centred plan and approach, therefore meeting all her needs. They’ve involved my mum, but also the rest of the family, in putting together a robust care plan. My mum is very happy with the care and support she receives from the carers, as are we, her family. I highly recommend Swan Care for personalised care and for giving further support and advice required with all aspects of care. Thank you, Swan Care, for giving my mum the care she requires and for the support you’ve given us to make life less stressful.
↩Reply from Yogi Jadeja, Director at Swan Care Group Ltd
Hello and thank you for choosing us to provide care to your mum. We always put the service user at the forefront, to provide a personalised care plan so that the service provided is of the highest standard. We also involve family members so that the care plan put in place is accommodating and meets...
Hello and thank you for choosing us to provide care to your mum. We always put the service user at the forefront, to provide a personalised care plan so that the service provided is of the highest standard. We also involve family members so that the care plan put in place is accommodating and meets the services user's needs. We aim to carry on providing the best care to your mum. Thank you, once again, for choosing Swan Care as your mum's care provider.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (9)
News
14 Nov 2025
At Swan Care Group Ltd, we believe that care goes far beyond meeting physical needs — it touches the heart, spirit, and identity of every person we support. Our recent...
15 Aug 2025
At Swan Care Group Ltd, we understand that choosing home care for a loved one is about more than just support—it’s about compassion, reliability, and expertise. Our Specialisms Include: Live-in...
16 Jul 2025
At Swan Care Group Ltd, we believe that outstanding care isn’t just about what happens in someone’s home — it’s about how well everyone involved works together to support the...
There are no accreditations posted yet for Swan Care Group Ltd.
Meet the Team (4)
Yogendrasinh JadejaJob Title Registered Manager/DirectorJoined 2023
For nearly 11 years, I served as a Management Accountant for two Nursing and Residential Homes in Leicester and Derby. This tenure enriched me with...
For nearly 11 years, I served as a Management Accountant for two Nursing and Residential Homes in Leicester and Derby. This tenure enriched me with deep insights into the financial dynamics of the healthcare sector and the operational intricacies of the care industry.
My role provided me a comprehensive view of the various elements essential to the successful management of a healthcare organisation, including care delivery, compliance, and health and safety.
In 2022, I took the leap to establish my own venture in the sector, leveraging the wealth of experience I had accumulated. Thus, Swan Care Group Ltd was born. After securing the company’s CQC Registration, registering with the local council, and initiating our marketing efforts in Leicester, we expanded. Last year marked the inauguration of two additional branches in Northampton and London, broadening our services to include domiciliary care and supported living.
The business of care is not only financially rewarding but also profoundly fulfilling, as it supports individuals in leading independent lives. Our ethos is inspired by the principle ‘In the Joy of others, lies our own’, a maxim of my spiritual guide that resonates deeply with our mission at Swan Care Group Ltd. Our team embodies this philosophy, striving to deliver exceptional care that empowers our service users to live life to its fullest potential.
Initially, our care company operated under a different name, but we later rebranded to Swan Care Group Ltd. The swan symbolises spiritual grace and the ability to navigate through challenges with inner strength and self-belief—qualities we instil in our staff and encourage in those we care for. Our goal is to be a catalyst for positive transformation in people’s lives, offering hope and empowerment to both staff and service users during trying times.
Our commitment extends beyond care provision; we aim to forge enduring bonds with regulators, service users’ families, stakeholders, and most importantly, the service users themselves. We are dedicated to delivering unparalleled care, engaging in voluntary and charitable endeavours, and nurturing a business that serves the community at large. Profit, while necessary, is not our sole objective; our focus is on creating a community-centric enterprise that benefits all involved.
This encapsulates the vision behind the inception of Swan Care and our collective aspiration to build a thriving enterprise that prioritizes the well-being and satisfaction of our service users and their families.
Falguni SanghviJob Title Operational Care ManagerJoined 2024
I’m Falguni Sanghvi, and I am currently the Operational Manager at Swancare. My role is centred on providing compassionate, person-centred care and...
I’m Falguni Sanghvi, and I am currently the Operational Manager at Swancare. My role is centred on providing compassionate, person-centred care and ensuring that our services enhance the lives of those we support. I believe that exceptional care goes beyond meeting physical needs; it’s about nurturing mental, emotional, and social well-being. I am passionate about supporting our service users in maintaining their dignity, independence, and quality of life, while fostering a strong sense of community and connection.
In my role, I ensure that we deliver consistent, high-quality care services while supporting the mental well-being of every individual we work with. I focus on creating a safe, caring, and empathetic environment where service users feel valued, heard, and supported throughout their journey.
How I Support the Community:
As an Operational Manager at Swancare, I play a key role in delivering services that positively impact both individuals and the broader community. My work is dedicated to:
Promoting Mental Well-being: I believe in taking a holistic approach to care, where mental health is prioritised alongside physical health. I work to ensure that all our staff are trained to recognise and respond to the emotional and psychological needs of our service users, providing a calming and supportive atmosphere.
Person-Centred Care: Every service user is unique, and I ensure that we tailor our approach to meet their individual needs and preferences. This personalised care is crucial for building trust, reducing anxiety, and encouraging a sense of self-worth in our service users.
Community Engagement: I strive to build connections within the local community to offer our service users opportunities to remain engaged, active, and integrated. By collaborating with local organisations and initiatives, we can ensure that people feel part of something bigger than just the care they receive.
Support for Families: I understand the challenges that families face when a loved one requires care, so I ensure that we maintain open communication with them. I provide guidance and support, empowering families to feel more confident in their decisions and in the care process.
My Role in Enhancing Well-being:
In my role, I oversee the day-to-day operations at Swancare to ensure that each service user’s well-being is at the heart of everything we do. Some of the key ways I contribute include:
Empowering Service Users: I focus on empowering service users to take an active role in their care. By promoting independence and giving them a voice in their care plans, we help foster self-confidence and mental resilience.
Mental Health Training: I ensure that our team is equipped with the knowledge and skills to provide emotional and psychological support, including recognising signs of stress, anxiety, and depression. Our caregivers are trained to offer not only physical care but also companionship and emotional support.
Creating Meaningful Connections: It’s important that service users feel a sense of connection, so I prioritise activities that encourage socialisation, self-expression, and meaningful interaction. Whether it’s through group activities, creative outlets, or one-to-one support, we aim to help our clients feel heard and understood.
Fostering a Supportive Environment: I ensure that Swancare’s approach is based on kindness, patience, and respect. My team works tirelessly to create a supportive environment that contributes to the emotional and mental well-being of everyone we care for.
My Approach to Service Excellence:
I firmly believe that a positive and supportive environment contributes significantly to the mental well-being of individuals. By combining my experience in operational management with my passion for compassionate care, I am committed to continually enhancing the quality of our services and ensuring that each individual is supported to lead a fulfilling life.
Whether it’s creating personalised care plans, addressing emotional well-being, or fostering connections within the community, my focus remains on improving the lives of those in our care and ensuring they feel supported every step of the way.
Dhruvi PatelJob Title Care ManagerJoined 2023
I have successfully completed my master’s degree with merit in the UK. During my professional practice, I interned with Pulse Social Sports Group CIC...
I have successfully completed my master’s degree with merit in the UK. During my professional practice, I interned with Pulse Social Sports Group CIC as a trainee marketing strategist, where I acquired a comparative understanding of the corporate and marketing sectors. My tenure at Swan Care spans nearly a year.
My career at Swan Care began as a Care Worker, from which I advanced to the position of Community Care Manager, and most recently, I have been promoted to the role of Care Manager.
In my capacity, I am committed to ensuring that we deliver a safe and person-centred service, treating our service users holistically, and addressing not just their needs but their entire being, with holistic and compassionate support.
Swan Care’s dedication to continuous learning and development is exemplary. In line with this, Swan Care sponsored my enrollment in an AET Level 3 course for Train the Trainer, and I am currently pursuing a Level 5 qualification in Leadership and Management.
I take great pride in my role and in being a part of the Swan Care Team, which is characterized by a positive work environment and a set of shared values.
Charmi MahidaJob Title Team LeaderJoined 2023
Our Team Leader’s Journey at Swan Care Group Ltd
In April 2023, a dedicated individual embarked on their career with Swan Care Group Ltd as a care...
Our Team Leader’s Journey at Swan Care Group Ltd
In April 2023, a dedicated individual embarked on their career with Swan Care Group Ltd as a care worker.
Through diligence and a commitment to excellence, they closely observed and learned from the expertise of managers, the director, and fellow colleagues. This hands-on experience paved the way for their ascent to the role of Team Leader.
Swan Care Group Ltd takes pride in fostering an environment that nurtures professional development and growth. As a testament to this, our Team Leader expresses deep gratitude for the company’s unwavering support in their career progression.
In their current role, the Team Leader is instrumental in managing and empowering our care workers, ensuring that each member of the team can deliver services with utmost safety and exceptional skill. Their leadership is pivotal in maintaining the high standards of care that Swan Care Group Ltd is known for.
She is currently advancing to Level 2 in Health and Social Care, an important step in augmenting her qualifications and deepening her expertise within the care industry.
Frequently Asked Questions about Swan Care Group Ltd
How much does Swan Care Group Ltd cost?
The agency lists fees between £19.50 and £24.50 for hourly visiting care and between £1,150 and £1,250 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Swan Care Group Ltd employ?
Swan Care Group Ltd employs 15 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Swan Care Group Ltd to verify any information. View our terms and conditions. Swan Care Group Ltd has an Enhanced Service -what an Enhanced Service includes.
