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Super Healthcare

201 Hamlet Court Road, Westcliff-on-Sea, Essex SS0 7EL
Super Healthcare Logo
Super Healthcare logo
Super Healthcare, Westcliff-on-Sea
Super Healthcare, Westcliff-on-Sea
Super Healthcare, Westcliff-on-Sea

Super Healthcare understands that care is never a one-size-fits-all solution. The organisation’s approach is deeply personal, tailored to each individual’s unique needs, choices, and lifestyle. Clients are empowered to remain in control of their lives, supported to live as fully and independently as possible, whether in their own homes or within a supported living setting.

In addition to home care, Super Healthcare provides Supported Living services for those who require ongoing...  

Care Provided by Super Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £30
  • Weekly Live-in Care Fees: £1,350 - £2,000
The price(s) shown are provided by the agency. Contact Super Healthcare for full pricing details and T&Cs.

Contact Super Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Super Healthcare Ltd
  • Private Owned

Person in charge

  • Kadija Ndlovu (Registered Manager)

Super Healthcare Reviews (30)

9.6

Super Healthcare has a Review Score of 9.6 (9.644) out of 10, based on 9 reviews in the last 2 years. Over all time Super Healthcare has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from P L (Nephew of Client) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Just see the name.

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Care / Support
Management
Treated with Dignity
Value for Money
Review from P C (Friend of Client) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Words alone cannot begin to describe the care that my friend has recieived from Super Healthcare. During the time they have been assosciated with my friend's care the company has delivered a service that goes way beyond the minimum. The team has been dedicated and cared for my friend in a kind and compassionate way. Right to the end of my friend's life Super Healthcare were there to help. When they could no longer look after her living body, they washed and presented her to the undertaker in an immaculate way. Without Super Healthcare's support my friend's last years would have looked so different. This firm should be commended.

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare

Thank you for such warm words, each individuals care is unique to us, my team goes all out to ensure their dignity is paramount especially end of life care. She will be surly missed by the whole team.

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Review from E B (Client / Service User) published on 11 September 2025 Submitted via Website
Overall Experience

I am very happy with what my carers are doing. It's very helpful and I like the fact that they help me with cleaning my room and washing up, going shopping and having coffee out and nice chat I'm really happy with the care I get.

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare

I am very proud that you feel supported by the staff, our aim is to ensure you are involved in the way your care is delivered.Thank you for continuing to use our service.

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Review from L W (Client / Service User) published on 7 April 2025 Submitted via Website
Overall Experience

I've been having careers and they are just wonderful.always make me feel better..on time nothing to much for them.. thanks you for all your help and support with your team.. amazing and happy carers always with a smile x

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare

Thank you for your feedback, it's vital when carers come to see you a big smile should be the first thing you see.We hope to continue providing a good service to you.

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Review from Shaun B (Son of Client) published on 13 November 2024 Submitted via Website
Overall Experience

The team has been amazing with my dad, taking care of him and helping him as he isn't very mobile, but they still take him outside to the park and usually a visit to the chip shop for some fish and chips which he loves, they really do go the extra mile with him and I am very grateful to all the staff there.

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Review from Philip S (Client / Service User) published on 7 November 2024 Submitted via Postal Card
Overall Experience

I am unable to walk and spend my days sitting in my chair. The carers help to break the day up and are greatly appreciated. They are polite and helpful, they never rush the work and all stay until the job is done. They have a heavy workload but stick to tasks and never complain. I have received visits from carers when they are off duty only to wish me well in my recovery.

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Review from Gillian H (Client / Service User) published on 9 September 2024 Submitted via Postal Card
Overall Experience

I have found my helper absolutely brilliant! She is super efficient and is able to help me with tasks I can't do, like ironing. her cleaning leaves the house immaculate. She is cheerful and absolutely reliable and arrives on time. I don't think I could have managed to get better after a fracture as well as I have without her. I would thoroughly recommend Super Healthcare.

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare

Thank you for your kind words, I am pleased you got the help you needed while recovering. Our aim is to provide support when needed, ensuring we pair you with someone who will meet your needs. Superhealthcare is committed to serving the community.

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Review from D L (Daughter-in-law of Client) published on 27 June 2024 Submitted via Website
Overall Experience
I cannot fault the care provided to Mum. All initial minor teething issues were very quickly sorted as the team got to know her and her ways, Super Healthcare were happy to adjust visiting times to suit her and were available at short notice when we had problems and needed additional support.
The team were kind, friendly and supportive, they took time to get to know Mum and always had her best interests at heart. In particular, we had one carer who went over and above to make sure Mum was happy and comfortable and we can't thank her enough. The manager runs a great service, she is approachable and totally committed to her vocation, going out of her way to ensure everything was just right.

If you are looking for a family-friendly care package then this company will meet your needs I'm sure. Mum sadly passed away in April, I thank the team for attending her funeral, it meant the world to us.

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Review from Steven B (Father of Client) published on 15 May 2024 Submitted via Postal Card
Overall Experience

Very happy to have carers for my daughter who actually care and have a great relationship with her.

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Review from N H (Daughter of Client) published on 17 April 2024 Submitted via Postal Card
Overall Experience

My mother is very happy with the care that she receives. My only complaint is that I have to choose to get invoices sent, I would prefer if these were sent to me every four weeks to keep on top of the finances.

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare

Thank you for your review. I will make it a priority for you to have the choice of Monthly invoices. I am glad your mother is happy with the services we are providing for her.

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Review from Mark G (Husband of Client) published on 17 April 2024 Submitted via Website
Overall Experience

Been with Superhealthcare for nearly 3 years. Care provided for my wife who was diagnosed with Alzheimer's for 10 years is exceptional. This month was particularly difficult due to the death of my mother. The support given meant I could attend the funeral. Carers always put my wife first and definitely make the situation of caring for a loved one as best as it possibly could be.

Reply from Kadija Ndlovu, Registered Manager at Super Healthcare

Thank you for your feedback, It means a lot to us that you put your trust in us for the past three years in supporting your wife. The whole team appreciate your views and the fact that you work hand in hand with all the staff.

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Review from Jeanette S (Wife of Client) published on 8 February 2024 Submitted via Postal Card
Overall Experience

The lads are very good and friendly and chatty.

Reply from Kadija Ndlovu, Registered Manager at Super Healthcare

Thank you for letting us know the boys are good at their job, our aim is to provide care with a smile.

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Review from John D (Husband of Client) published on 11 April 2023 Submitted via Postal Card
Overall Experience

The care team that looked after my wife was the same throughout and became almost like family, at the same time being totally professional. They acted sympathetically and efficiently at all times. Nothing was too much trouble, even responding to my calls for help when outside contractual obligation. I recommend their company to the highest degree.

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare

A big thank you for your warm words concerning the care your family received from our company. Our aim is to provide the best care in a timely and dignified manner.

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Review from C W (Client / Service User) published on 23 November 2022 Submitted via Postal Card
Overall Experience
These people are diamonds; I trust them.
Super Healthcare has the best carers I have ever had.
The stress the authorities are putting on me is really taking its toll on me; it's like tearing me into pieces.
I feel sorry for those responsible; they must sleep well at night - I can't!
These people live up to their name, unlike other care companies I have had.
I don't trust strangers anymore, disappointed by the way I am being treated - a number, not a person.

Wonderful people; I don't want to go anywhere else -I want to stay with them.

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Review from Greg D (Client / Service User) published on 24 August 2022 Submitted via Postal Card
Overall Experience

My carers are always understanding, pleasant and efficient. When they are going to be late, they always let me know.

Reply from KADIJA NDLOVU, Registered Manager at Super Healthcare
Thank you for taking the time to review us; this keeps the staff morale on high, knowing they are appreciated.

We, as a company, strive to give the best support possible to all our clients.

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Review from J R (Daughter of Client) published on 6 June 2022 Submitted via Postal Card
Overall Experience

Dad is always [leassed to see his carers - especially his favourites who interact and speaks to him clearly. He has no complaints and says, "do a great job".

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Review from Joyce D (Client / Service User) published on 30 December 2021 Submitted via Postal Card
Overall Experience

This company is excellent in that the staff are well able to respond to our needs with care, smiles, and at all times, professional. I enjoy their visits.

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Review from C R (Daughter of Client) published on 19 October 2021 Submitted via Postal Card
Overall Experience

Super Healthcare stepped in to help us at very short notice and we really appreciated the can-do attitude. The carers have all been pleasant, positive and kind to Dad. They take the time to ensure that all personal care is given (with patience and humour) to a high standard. We have double calls so there are occasions where one of the pair might be delayed which impacts on timing but overall visits are punctual. The manager is open to feedback and is rightly proud of her team. She seems keen to improve the support structure around the service.

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Review from Kate B (Client / Service User) published on 23 August 2021 Submitted via Postal Card
Overall Experience
I am very upset that I am no longer under their care.

They reached all my needs, and was generally very happy with them.

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Review from P W (Client / Service User) published on 4 August 2021 Submitted via Postal Card
Overall Experience

With regards to the care I am receiving, I am receiving excellent care. The people are very hardworking and kind.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Super Healthcare.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Super Healthcare.

Meet the Team (2)

Kadija Ndlovu Job Title: Registered Manager Joined: 2019
Kadija Ndlovu

As the Registered Manager of Super health care, my primary objective is to ensure the provision of exceptional care services that prioritize the well-being and dignity of all individuals under our care. With a steadfast commitment to excellence and compassion, I strive to create an environment where clients feel safe, respected, and empowered to live fulfilling lives.

I possess strong leadership abilities, guiding and inspiring my team to deliver high-quality care in accordance with regulatory standards and best practices. Through effective communication and mentorship, I foster a culture of teamwork and professional development.

Overall, I am deeply passionate about making a positive difference in the lives of those we serve, and I am committed to upholding the highest standards of care, professionalism, and integrity as the Registered Manager of Super Health Care.

Heather Brooks Job Title: Administrator/reception Joined: 2019
Heather Brooks

I first started working at Super Healthcare as a carer working out in the field, then I then applied and got the job as Administrator working in the office. I possess strong communication skills, excellent customer service abilities, the ability to multitask and prioritise tasks, I have a professional attitude, and enjoy working within an amazing team of people.

Frequently Asked Questions about Super Healthcare

How many Carers does Super Healthcare employ?

Super Healthcare employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Super Healthcare to verify any information. View our terms and conditions. Super Healthcare has an Enhanced Service - more info.