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Super Healthcare

201 Hamlet Court Road, Westcliff-on-Sea, Essex SS0 7EL
Super Healthcare Logo
Super Healthcare logo
Super Healthcare, Westcliff-on-Sea
Super Healthcare, Westcliff-on-Sea
Super Healthcare, Westcliff-on-Sea

Super Healthcare understands that care is never a one-size-fits-all solution. The organisation’s approach is deeply personal, tailored to each individual’s unique needs, choices, and lifestyle. Clients are empowered to remain in control of their lives, supported to live as fully and independently as possible, whether in their own homes or within a supported living setting.

In addition to home care, Super Healthcare provides Supported Living services for those who require ongoing...  

Care Provided by Super Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £30
  • Weekly Live-in Care Fees: £1,350 - £2,000
The price(s) shown are provided by the agency. Contact Super Healthcare for full pricing details and T&Cs.

Contact Super Healthcare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Super Healthcare Ltd
  • Private Owned

Person in charge

  • Kadija Ndlovu (Registered Manager)

Super Healthcare Reviews (30)

9.6

Super Healthcare has a Review Score of 9.6 (9.644) out of 10, based on 9 reviews in the last 2 years. Over all time Super Healthcare has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from E G (Client / Service User) published on 21 June 2021 Submitted via Postal Card
Overall Experience

This is an excellent service. An excellent service which is very good for me. Carers are very good and cook for me - good food.

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Review from Jacqueline C (Wife of Client) published on 7 June 2021 Submitted via Postal Card
Overall Experience

I received care for my husband at very short notice, and I was most grateful to be given immediate attention and support. The staff were punctual, reliable and formed a very kind and caring relationship with my husband. A very nice agency to have coming into one's home.

Reply from Kadija Ndlovu, Registered Manager at Super Healthcare
Thank you for your kind comments.

We aim to provide a unique experience for all our clients.

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Review from Olive W (Client / Service User) published on 14 May 2021 Submitted via Postal Card
Overall Experience

All staff very helpful and considerate, and I thank them for all their help.

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Review from A M (Daughter of Client) published on 14 May 2021 Submitted via Postal Card
Overall Experience

The carers assist my mother with care and respect. She is happy with the service.

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Review from Sandra M (Wife of Client) published on 3 May 2021 Submitted via Website
Overall Experience

The service from the whole team was excellent and professional. Special thanks to the last who stayed overnight at our home for 5 nights and was there to support my daughter and me in my husband's final hours.

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Review from Josephine B (Client / Service User) published on 25 March 2021 Submitted via Postal Card
Overall Experience

Marvellous care.

Reply from Kadija Ndlovu, Registered Manager at Super Healthcare

Thank you for your comment; our aim is to provide a fantastic service to our clients.

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Review from Victoria P (Partner of Client) published on 26 August 2020 Submitted via Website
Overall Experience

This company has shown dedication, professionalism and compassion when dealing with my partner, who is at the early stages of dementia. The management of Super Healthcare has succeeded in ensuring my partner's personal needs are met, according to him, is satisfied with the care he is receiving.

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Review from Natalie (Daughter of Client) published on 5 August 2020 Submitted via Website
Overall Experience

My parents used Super Healthcare to provide live in care for my mum who suffered from dementia and had just had a long stay in hospital. The care provided by the team was excellent, caring, professional and sensitive to the needs of both my parents. Communication between the agency, my parents and myself was great.

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Review from Satta G (Daughter of Client) published on 30 July 2020 Submitted via Website
Overall Experience
Super Healthcare have been absolutely remarkable. I know that no other agency would have taken as much care and consideration to find the ideal carers to suit my mother’s unique needs.

Unable to see her during the lockdown that COVID-19 brought, I knew that Mum was being well looked after by a care agency who seemed to treat her as family. During what could’ve been a horrific time, just recently discharged from hospital, I am so very grateful that mum’s transition back to living in her home has been made smooth. Mum’s physical and emotional health are being well supported by Super Healthcare. The manager’s team have been a Godsend to our family. Thank you.

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Review from S M (Daughter of Client) published on 3 March 2020 Submitted via Postal Card
Overall Experience

Very reliable service, good care taken at all times. If the need arises we would use this company again.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Super Healthcare.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Super Healthcare.

Meet the Team (2)

Kadija Ndlovu Job Title: Registered Manager Joined: 2019
Kadija Ndlovu

As the Registered Manager of Super health care, my primary objective is to ensure the provision of exceptional care services that prioritize the well-being and dignity of all individuals under our care. With a steadfast commitment to excellence and compassion, I strive to create an environment where clients feel safe, respected, and empowered to live fulfilling lives.

I possess strong leadership abilities, guiding and inspiring my team to deliver high-quality care in accordance with regulatory standards and best practices. Through effective communication and mentorship, I foster a culture of teamwork and professional development.

Overall, I am deeply passionate about making a positive difference in the lives of those we serve, and I am committed to upholding the highest standards of care, professionalism, and integrity as the Registered Manager of Super Health Care.

Heather Brooks Job Title: Administrator/reception Joined: 2019
Heather Brooks

I first started working at Super Healthcare as a carer working out in the field, then I then applied and got the job as Administrator working in the office. I possess strong communication skills, excellent customer service abilities, the ability to multitask and prioritise tasks, I have a professional attitude, and enjoy working within an amazing team of people.

Frequently Asked Questions about Super Healthcare

How many Carers does Super Healthcare employ?

Super Healthcare employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Super Healthcare to verify any information. View our terms and conditions. Super Healthcare has an Enhanced Service - more info.