Emiran HealthCare

N-21 & N-22, iCentre, Interchange House, Howard Way, Newport Pagnell MK16 9PY
Review Us
9.6 26 Reviews
  • Emiran HealthCare, Newport Pagnell
Emiran Healthcare offers home care services to clients with a wide range of needs. The aim of the service is to ensure that individuals who wish to remain in the comfort of their own homes are able to do so, assisted by high-quality care.

In addition to personalised care, Emiran provides a full range of mobility and accessibility equipment to use at home to help service users with re-enablement, movement and independence.

Services available include complex needs care, dementia care, home help services, personal care and companionship, end of life care, live-in care, respite care and more.

Show Emiran HealthCare on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Hospital Discharge
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £29

Sleep in service is to provide support if required. if more than 4 hours of continuous sleep is not achieved, then the hourly support charge is applied for the entire shift.

These prices are only a guideline, please contact Emiran HealthCare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Emiran and Associates Ltd

Person in charge

  • Prince Asikpo (Registered Care Manager)

Emiran HealthCare Reviews (26)

Total of 26, showing 21-26
9.6

Emiran HealthCare has a Review Score of 9.6 (9.603) out of 10, based on 13 reviews in the last 2 years. Over all time Emiran HealthCare has 26 reviews.

Overall Experience

  • 18
  • 7
  • 0
  • 0
  • 1

Date Published

26
4
9
13
13

Review from Margaret S (Client) published on 8 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way I am being looked after. I can recommend the carers and I have. They are very thoughtful and look after me well.

Reply from Prince Asikpo, Registered Care Manager at Emiran HealthCare

Thank you for this kind feedback which we very much appreciate.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tina B (Daughter of Client) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the team was excellent. They were very thorough and we very caring. They treated Mum with dignity, were friendly and good humour.

Reply from Prince Asikpo, Registered Care Manager at Emiran HealthCare

Thanks for the kind feedback. We are very happy to have been given the opportunity to look after mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E G (Relative of Client) published on 21 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Started the service in March 2020 (approx). From the start, we had issues with carers not turning up or being late, with the main contact never answering her phone to me or other carers. These issues were reported to the Manager and all were argued and ignored even though I had the paper file which
stated and proved my complaint. Nothing changed.
Our first invoice came through things were charged such as mileage which was not chargeable for our distance from the office, trips out in a carer's car which was not taken and the times that carers didn't show up. Once again, complained and was argued with but after some time was eventually given the correct invoice. In the whole time we were with them, the invoices were never right and always overcharged the customer. New carers were being introduced towards the end and one after the other, each had a reducing understanding of English or cooking. Avoid if you want a reliable care service provider.

Reply from Prince Asikpo, Registered Care Manager at Emiran HealthCare

This comment is untrue and false and does not represent our corporate values as a legal entity. We have strived to maintain high corporate values during these very difficult periods of COVID-19, through extreme hard work and dedication to serve.
The above comment is totally a misrepresentation, and prospective clients should not misjudge by such comments. We do not compromise on quality and that has been our hallmark while rendering service within our local communities.
- EHC Team Members.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Robert W (Client) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with my carer.

Reply from Prince Asikpo, Registered Care Manager at Emiran HealthCare

Thank you for your continued patronage of our service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Hazel S (Client) published on 29 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good in many ways. Also, she goes out of her way to see I have everything that I need.

Reply from Prince Asikpo, Registered Care Manager at Emiran HealthCare

Thank you for your custom and we appreciate you as our client.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E F (Client) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service is very satisfactory and I am happy with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Emiran HealthCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.603 for Emiran HealthCare is calculated as follows: ( (49 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 78 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Emiran HealthCare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (3)

No image found

Prince Asikpo

Job Title: Managing Director

Joined: 1990

Holds a PhD (Project management), MPhil, MRes, MSc in Social Work, MSc (Construction Project Management), MSc (Real Estate), and BSc (Estate management. Has about 16 years of experience in Health and Social Care and is currently the Registered Manager of Emiran HealthCare. He is passionate about people and loves looking after people and that's my the centre of care for the community is constantly improving the Quality of Life of our Local Citizens within our community. All through the pandemic had kept its door open to assisting people out of the hospital and ensuring that the quality of their life is not compromised

No image found

Irene Asikpo

Job Title: Director

Joined: 2010

She is also the Care Coordinator with a BSc (Health & Social Care) and 8 years of background experience in Adult Nursing. Her experience ranges from managing nursing home care with circa 15 residents. Palliative and end-of-life care With a combined experience of 18 years in Health & Social Care her passion is to ensure that every vulnerable adult 18 years and above is able to access basic health and social care needs.

No image found

Favour Sidney

Job Title: Corporate Aministrator

Joined: 2015

BSc (Mathematics) with 12 years in organisational restructuring. Her passion has always been ensuring that quality is at the centre of healthcare practice right from the recruitment stage all through to client engagement staging and even in corporate collaborations with other organisations.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Emiran HealthCare to verify any information. View our terms and conditions. Emiran HealthCare has an Enhanced Service - more info.