Emiran HealthCare

I have found the carers friendly and very helpful. They are all the same, easy to get on with.

Excellent overall service. As a family, we have been very satisfied.

Looking for homecare for my mum was a very daunting experience and with other providers I just felt like a number. With Emiran HealthCare, from the first moment I called them, they were extremely helpful and always looked to go the extra mile. My mum, as you can imagine, didn't like the thought of having a carer. But, when Emiran visit they are more like family and the carer's kindness and smile warms my mum's heart. Thank you for all that you do.

Emiran Healthcare Services has been providing homecare for my mum since around January 2023 following a step down by another agency. Emiran has provided exceptional care for mum through their carers. My mum is very happy and comfortable with the experienced, compassionate carers who come into her home daily. The admin staff of Emiran are also very easy to reach. Emiran have been helpful in taking the stress off me through their services.

Staff are always polite and helpful.

Emiran Healthcare has provided excellent care for my mum. We are very happy with the service and would recommend Emiran services to anyone who needed the care to stay at home.

I am very pleased with the way I am being looked after. I can recommend the carers and I have. They are very thoughtful and look after me well.

The care provided by the team was excellent. They were very thorough and we very caring. They treated Mum with dignity, were friendly and good humour.

Our first invoice came through things were charged such as mileage which was not chargeable for our distance from the office, trips out in a carer's car which was not taken and the times that carers didn't show up. Once again, complained and was argued with but after some time was eventually given the correct invoice. In the whole time we were with them, the invoices were never right and always overcharged the customer. New carers were being introduced towards the end and one after the other, each had a reducing understanding of English or cooking. Avoid if you want a reliable care service provider.

I am satisfied with my carer.

Very good in many ways. Also, she goes out of her way to see I have everything that I need.

The service is very satisfactory and I am happy with the service.