What Type of Services does Nightingale Homecare Lowestoft offer?

Nightingale Homecare Lowestoft offers Home Care.

How many Carers does Nightingale Homecare Lowestoft employ?

Nightingale Homecare Lowestoft employs 50 carers.

Nightingale Homecare Lowestoft, 185 London Road North, Lowestoft, Suffolk NR32 1HG

Nightingale Homecare Lowestoft

185 London Road North, Lowestoft NR32 1HG

8.5 2 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment

Review from Rob W (Son of Client) published on 5 September 2024 Submitted via Website • Report

Overall Experience

My mum was cared for by Nightingale (Gorleston) from around March to July, having transferred from another care company.
From the outset, the overall care my mum received was outstanding.
Every carer seemed to have a great ethic of wanting to look after her, at no point did we as a family think Mum

was just a number.
The Manager was outstanding. Concise and clear communication from day one, open and honest, along with always being at the end of the phone should we have any questions we needed to ask. Many carers were outstanding. Always wanting to do the best for Mum while under their care, yet open and honest when communicating with us. Nothing was too much trouble.
During Mum's few years of being cared for at home, the last few months with Nightingale were really without doubt, the best for Mum.

Reply from Amanda Gooch, Recruitment & Marketing Officer at Nightingale Homecare Lowestoft

Thank you very much for your kind words, it was a privilege and joy for our team to be able to support your mum and family during the past few months, we will be sure to pass on your kind words to our Care Team. Thank you very much for choosing Nightingale.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from L C (Son of Client) published on 14 August 2024 Submitted via Website • Report

Overall Experience

Nightingale are so professional. It's given my Dad his independence to stay at home. They come in the mornings and tea times. Make his breakfast and assist with personal care. Keep him company and tidy up. He is so happy with 'his girls'. Thank you for all the lovely care.

Reply from Amanda Gooch, Recruitment & Marketing Officer at Nightingale Homecare Lowestoft

Thank you for taking the time to review our service, we are so glad to be able to assist you and your family.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Nightingale Homecare Lowestoft Reviews (2)

8.5

Nightingale Homecare Lowestoft has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Nightingale Homecare Lowestoft has 2 reviews.

Order by:

Total of 2, showing 1-2

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Nightingale Homecare Lowestoft is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Nightingale Homecare Lowestoft is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Nightingale Homecare Lowestoft is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.