Thorncliffe Home Care

All of the staff at Thorncliffe Homecare consistently go above and beyond what is expected of them with the care, help, support and, most importantly, the friendship that they give to my sister, who is housebound and sees very few other people everyday. They regularly liaise with me to discuss and offer suggestions as to how they can improve her quality of life on a daily basis. Knowing that the team of highly professional, caring staff and management are always there to help is very reassuring. I can't recommend Thorncliffe Homecare highly enough. Thank you to everyone involved in my sister's care.

My mam has used thorncliffe for many years now. I would highly recommend them to anyone looking for a care provider. Very happy with all the girls and the service provided.

If we do come up with an issue or a new need for my mam Lyndsey the office manager always goes that extra mile to help.

It is unacceptable that a care provider prioritizes developing apps over fixing staff attendance, enforcing call times, and upholding their duty of care.Until management gets a grip,I urge families to look elsewhere.The second stars are simply for the few good staff

My mam has had the carers coming for nearly a year now and have nothing but praise for them. They all are so nice, caring and patient they have helped my mam get through such a difficult year. I can not thank them enough they all do such an amazing job and we are all so very grateful to them

I cannot fault the care provided to my mam. The carers are considerate, affectionate and ensure my mam's needs are fully met. Lyndsey the care manager is amazing. Exceptional service. Thank you very much.

Writing reviews is difficult because of the variety of experiences. It would be unfair to my main carer not to rate my care excellent.

Thorncliffe are easily the best care company we have ever had. The carers are lovely, especially Tracey and Gurd, they go the extra mile. They all look after my husband so well. Very caring and we have a good giggle too which we both love. We totally trust our carers too. Everyone is lovely. The management are great too, very helpful, caring and understanding and caring towards me too which means a lot. I wouldn't hesitate to recommend Thorncliffe to anyone needing care. First class.

I can honestly say Mam has the best carers in the world Thorncliffe Care you really do have amazing and very caring staff and don't know what Mam and we would do without your fantastic support. We love you all and you are all part of our family. I couldn't thank you all enough as would be absolutely on my knees without you's. Mam gets totally spoilt especially off two carers in particular who are always bringing her little treats in as they know she loves her cake. Another treat today off one of the carers, mam's face speaks a thousand words.

Thorncliffe over the last 4 years have just been brilliant in caring for my mam. She is 93 years of age, and at that time of life she's at the stage where she needs taking care of. You can be very confident with Thorncliffe. From management down to the carers who call. They tend to their every needs, such as meals, showers, medication etc. From the management to the carers nothing is a bother to them. I would highly recommend.

We can't fault the carers that come in and especially a few stand out more than others. They help me with getting her medication sorted out, and the problems that need sorting they help with.

From our first contact with Thorncliffe Care our experience has been excellent. All the staff are professional, friendly and very understanding. It is clear that the carers who provide services in people's homes are well trained and have the best interests of the person being cared for and their family in everything they do. They will contact GP and District Nurses if they think a review is needed or they have information to pass on which affects the needs of everyone. They were excellent with my Mam before and after a stay in hospital and really supported us, as the family in trying to keep our Mam at home as long as possible. We would not have managed if it wasn't for the Thorncliffe Carers. Thank you so much.

All the girls are great. Love them all.

Very satisfied with all the carers that come to see to my wife.

Happy with the service and the girls

Thorncliffe have provided care for my wife for 10 months. The staff are very professional, pleasant and polite. The office staff manage the operation to the client's needs. I would recommend Thorncliffe Home Care to anyone.