Dream Care Norwich Ltd

I had carers from Fuschia to help with personal care for my husband David, who I was caring for at home, for a year until recently, when he sadly passed away in hospital. Fuschia carers are amazing. They treated my husband with dignity and proper care. They are friendly and interacted with my husband and me. I would highly recommend them.

Very helpful understanding caring the carers i have are very good at there job and understand my needs and what I need help with the care company are very polite and understanding when contacting them on the phone

We're very grateful-thank you to the whole team

We are very happy with the service you are providing. The carers are very considerate and treat mum in a kind and respectful manner. They arrive on time and spend some time with us once they have completed mum's needs.

Fuschia helped care for both my mum and dad, and the care they received was outstanding. They supported my family during a tough period and cared for both parents with kindness and dignity. All the team are a credit to Fuchsia Home Care.

What an outstanding company - the managers are so efficient and understanding. They go above and beyond to meet client needs and are reactive to changes needed in care requirements. Carers are kind, respectful, reliable and supportive. The company supports us as a family and we are absolutely delighted. We have strong relationships built on trust. Thank you Fuchsia for all that you do.

Any help I no I receive the upmost consideration n care . I nominated this company as what I believe is outstanding people it's value appreciated with full most care .

Staff are very friendly and understandings. If we asked them to change the schedule according to our requirements ( within their limits) they will do the same and we can able to communicate with the coordinator anytime as well.

I have found that the care and attention of the carers has been faultless. They ask before doing anything when it comes to the cleaning and dressing of my mother. If they are going to be late then the management team tell me before their due time. This helps to ensure that I don't worry that they are going to be late. At the moment my mother has gone back into hospital, but the ease at which I was able to get through and pause the care was excellent. When I need to restart it that too is going to be just as easy.

The carers who help with my sister are always very caring and kind, which helps her to relax. They also come on the allotted time and help her, even if the time allowed is not very long. I am very happy with their excellent care

I am always treated with dignity and my feelings and needs taken into consideration, this includes the carers along with the management. Also it is good to have the same carers which enables me to build up a rapport.

I really fell on my feet when they took me on. They really care about their clients and as for the carers, they can't do enough for you. I love them to bits. When I was ill, management phoned me up to ask how I was feeling which I thought was really nice of them. I felt really glad that someone really cared.

I get good services from your carers. They give me help I need, I discuss things about me and keep an eye open for body changes. My husband keeps in touch with the office.

My carers are efficient and kind and always listen to what I am saying. We always have a laugh together, and my carers are cheerful. I truly believe that they have my best interests underpinning the care they provide to me, and always show this. My carers are always punctual and reliable. They confirm the next visit time with me, so I am kept up to date. I am more than happy with the service Fuchsia provides.

Management is very willing to sort out any problems we might have and very understanding of our needs.

Kind and helpful carers.

Fuchsia Homecare Norwich are an outstanding care company. All of Mum's carers are so attentive and professional. They are always cheerful and happy in their work. They are very good at communicating with myself and my mother. My mother absolutely adores them all. I am sure they have contributed to her progress. They wear all the PPE and keep Mum safe from any infections. They are also very kind to me and help my well-being.

Always such a high standard of care, such kindness and empathy shown to my daughter and the family. Our house is filled with fun, laughter and kindness. Respect is always shown, as is total consideration. We don’t know what we would do without you all; so many, many thanks for everything you do.

Very pleased with my carers. Excellent care and consideration to myself. They provide professional care when I'm not sure of myself.

The carers have been with us for over six months. They have become part of our family, friendly and happy every day. We know all about each other's extended family and we would miss them if they ever left us. We would recommend the company to all of our friends.