Fuchsia Homecare Norwich

Unit 5, Beech Avenue, Taverham, Norwich NR8 6HW
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9.8 18 Reviews
  • Fuchsia Homecare Norwich, Norwich
Fuchsia Homecare Norwich passionately serves the community with unparalleled dedication and compassion. They understand the importance of providing personalised care tailored to individual needs, ensuring each client receives the highest quality of support.

With a team of highly trained professionals, Fuchsia Homecare offers a wide range of services designed to promote independence and enhance the well-being of their clients.

From assistance with daily tasks to specialised care needs, their care workers deliver compassionate support with integrity and respect.

At Fuchsia Homecare Norwich, they prioritise building strong relationships with both clients and their families, fostering trust and open communication every step of the way.

Their commitment to excellence is evident in their unwavering dedication to delivering exceptional care that exceeds expectations.

Whether it's companionship, personal care, or assistance with household chores, Fuchsia Homecare Norwich strives to empower clients to live life to the fullest in the comfort of their own homes.

With a focus on dignity and compassion, they are dedicated to making a meaningful difference in the lives of those they serve.

Choose Fuchsia Homecare Norwich for reliable, compassionate care you can trust.

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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £29

Please give us a call for more details!

These prices are only a guideline, please contact Fuchsia Homecare Norwich to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Adam Marzec (Registered Manager)

Fuchsia Homecare Norwich Reviews (18)

9.8

Fuchsia Homecare Norwich has a Review Score of 9.8 (9.776) out of 10, based on 13 reviews in the last 2 years. Over all time Fuchsia Homecare Norwich has 18 reviews.

Overall Experience

  • 16
  • 2
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Date Published

18
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5

Review from D G (Son of Client) published on 7 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fuschia helped care for both my mum and dad, and the care they received was outstanding. They supported my family during a tough period and cared for both parents with kindness and dignity. All the team are a credit to Fuchsia Home Care.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your lovely message. Knowing that we made a difference to your family during such a difficult time really means a lot to all of us. It was a privilege to care for both your mum and dad, and we're so glad to hear that you felt supported throughout. Your kind words about our team are deeply appreciated - we'll make sure everyone sees them. Messages like yours are a powerful reminder of the heart behind our work. Warmest thanks, Homecare Norwich

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Review from R J (Daughter of Client) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What an outstanding company - the managers are so efficient and understanding. They go above and beyond to meet client needs and are reactive to changes needed in care requirements. Carers are kind, respectful, reliable and supportive. The company supports us as a family and we are absolutely delighted.
We have strong relationships built on trust. Thank you Fuchsia for all that you do.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for taking the time to share this thoughtful review. We're really grateful for your kind words and genuinely pleased to hear that you feel supported by both our office team and our care workers.We know how important it is to feel that care is responsive, reliable, and built on trust, so to hear that this has been your experience means a great deal to us. We'll make sure your message is shared with the whole team, who will be proud to know their work is appreciated.Thank you again for your trust in us, it's a privilege to be part of your family's support network.

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Review from S B (Daughter of Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and understandings. If we asked them to change the schedule according to our requirements ( within their limits) they will do the same and we can able to communicate with the coordinator anytime as well.

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Review from Adrian P (Client) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm treated with so much care n respect.
I have picked the write company for my care .
Any help I no I receive the upmost consideration n care . I nominated this company as what I believe is outstanding people it's value appreciated with full most care .

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Review from I C (Son of Client) published on 15 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that the care and attention of the carers has been faultless. They ask before doing anything when it comes to the cleaning and dressing of my mother. If they are going to be late then the management team tell me before their due time. This helps to ensure that I don't worry that they are
going to be late. At the moment my mother has gone back into hospital, but the ease at which I was able to get through and pause the care was excellent. When I need to restart it that too is going to be just as easy.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your kind and detailed feedback - it truly means a lot to us. We're really pleased to hear that our team has given you both confidence and peace of mind. It's reassuring to know that the small things - like being kept informed of timing or being asked before personal care tasks - are making a real difference. These moments of respect and reliability are what we aim for every day. We're sorry to hear your mum is back in hospital, and we hope she's receiving the care she needs and feeling as comfortable as possible. Please don't hesitate to let us know when you're ready to resume her visits - we'll make it as smooth and stress-free as before. Sending you both our very best wishes. The Fuchsia Homecare Norwich Team

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Review from Wendy C (Sister of Client) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who help with my sister are always very caring and kind, which helps her to relax. They also come on the allotted time and help her, even if the time allowed is not very long. I am very happy with their excellent care

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

What a lovely message-thank you so much! Knowing that our carers help your sister feel relaxed and cared for is exactly why we do what we do. Time may be limited on some visits, but compassion never is, and it's wonderful to hear that this shines through. We'll make sure your words reach the team- they'll be over the moon. It's an honour to support your family.

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Review from Donna S (Client) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always treated with dignity and my feelings and needs taken into consideration, this includes the carers along with the management. Also it is good to have the same carers which enables me to build up a rapport.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your kind and thoughtful review. We're truly touched to hear that you feel treated with dignity and that your feelings and needs are always taken into consideration - both by our care team and the management. Continuity of care is something we strive for, so we're especially pleased to know that having the same carers has helped you build a rapport. Your words mean a lot to us and to the whole team - it's feedback like yours that reminds us why we do what we do.

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Review from C D (Client) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really fell on my feet when they took me on. They really care about their clients and as for the carers, they can't do enough for you. I love them to bits. When I was ill, management phoned me up to ask how I was feeling which I thought was really nice of them. I felt really glad that someone really
cared.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

I wanted to extend a heartfelt thank you for your incredibly kind words and feedback about our team and services.
It is truly heartening to hear that our efforts have positively impacted your experience with us.
Your appreciation means the world to us and serves as a wonderful reminder of why we do what we do.
Our clients are at the heart of our mission, and to know that you felt cared for and valued during your time of need is immensely gratifying.
Please know that your well-being will always be a top priority for us, and we are here to support you in any way we can.
Your acknowledgement of our care and concern is deeply appreciated and will be shared with the entire team, who I know will be equally touched by your words.
Thank you once again for taking the time to share your thoughts.
We are grateful for the opportunity to be of service to you and look forward to continuing to support you in the future.
Warm regards.

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Review from Juliet H (Client) assisted by family/friend published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I get good services from your carers. They give me help I need, I discuss things about me and keep an eye open for body changes. My husband keeps in touch with the office.

Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich

Thank you so much for taking the time to share your positive experience with our care service. We are truly delighted to hear that you are satisfied with the support and care provided by our carers.
Our team is committed to offering not just practical support, but also a watchful eye and a listening ear, to ensure your wellbeing in every aspect.
Please know that your feedback is incredibly valuable to us, as it motivates our team to maintain high standards of care. If you have any further comments, questions, or suggestions, do not hesitate to reach out to our office.
We are here for you, and we are committed to continuously improving our services to meet your needs.
Warm regards.

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Review from J D (Client) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are efficient and kind and always listen to what I am saying. We always have a laugh together, and my carers are cheerful. I truly believe that they have my best interests underpinning the care they provide to me, and always show this. My carers are always punctual and reliable. They confirm
the next visit time with me, so I am kept up to date. I am more than happy with the service Fuchsia provides.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your kind words and the wonderful review. We're absolutely delighted to hear that you are pleased with the care and support our team provides. It's incredibly important to us that our carers are not only efficient and reliable but also bring joy and comfort to your day.
We're especially touched to hear that our carers are cheerful and make you laugh. A warm, positive environment is something we always aim for. Your belief in their genuine concern for your well-being truly means a lot to us, as we deeply value the trust you place in Fuchsia.
Your feedback is invaluable and will be shared with the team as an affirmation of their hard work and dedication. We look forward to continuing to provide you with the highest quality of care. Should you have any more suggestions or needs, please don't hesitate to let us know.
Warm regards, Adam

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Review from C S (Wife of Client) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management is very willing to sort out any problems we might have and very understanding of our needs.

Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich

Thank you sincerely for taking the time to share your experience with us on homecare.co.uk. We are heartened to hear your positive feedback and are especially grateful for your recognition of our management team's commitment to understanding and addressing your needs.
Your comments are a testament to the dedication of our staff, and we will make sure to pass on your kind words to them.
Please know that we are always here to listen and respond to any concerns or requirements you may have. Your feedback is invaluable in helping us maintain and further improve our services. We are committed to ensuring that our care continues to meet and exceed the expectations of our clients and their loved ones.
Thank you once again for your support and trust in us. If there is anything more we can do for you or any further feedback you would like to share, please do not hesitate to reach out to us.

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Review from G D (Client) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind and helpful carers.

Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich

Thank you so much for taking the time to leave a review for Fuchsia Homecare Norwich. We are delighted to hear that you found our carers kind and helpful. Your feedback means a lot to us and serves as a testament to our commitment to providing the best care possible.
We truly appreciate your support, and if there's anything else you'd like to share or if you have any specific suggestions, please don't hesitate to reach out. We're here to ensure your experience with Fuchsia Homecare Norwich continues to meet and exceed your expectations.
Thank you once again for your kind words.


Best regards,

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Review from Sarah J (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fuchsia Homecare Norwich are an outstanding care company. All of Mum's carers are so attentive and professional. They are always cheerful and happy in their work. They are very good at communicating with myself and my mother. My mother absolutely adores them all. I am sure they have contributed to her
progress. They wear all the PPE and keep Mum safe from any infections. They are also very kind to me and help my well-being.

Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Dear Sarah,
Thank you so much for your heartfelt review of Fuchsia Homecare Norwich. It's truly heart-warming to hear about your positive experience with our care team.
We take immense pride in providing exceptional care and support to our clients, and your kind words reaffirm that we're on the right path. Knowing that your mother is not only well cared for but also adores our team is the greatest compliment we could receive.


We understand the importance of clear communication and safety, and our dedicated carers always prioritize these aspects.


Your well-being is equally important to us, and we're glad to know that you've felt supported.


Wishing you and your mother all the best, and we look forward to continuing to serve you both with care and dedication.
Warmest regards

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Review from J B (Mother of Client) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always such a high standard of care, such kindness and empathy shown to my daughter and the family. Our house is filled with fun, laughter and kindness. Respect is always shown, as is total consideration. We don’t know what we would do without you all; so many, many thanks for everything you do.

Reply from Adam Marzec, Registered Manager at Fuchsia Homecare Norwich

We are truly grateful for your heartfelt review of our care team. It is an honour to hear that our high standard of care, kindness, and empathy have made a positive impact on your daughter and your family. We understand that trust is essential in the care we provide, and we are grateful for the trust you have placed in us.
Our team takes great pride in creating a joyful and supportive environment, and we are thrilled to know that your experience with us has been filled with fun, laughter, and kindness. The respect and consideration we show for our clients and their families are fundamental values that guide our work, and we are humbled by your acknowledgement of these qualities in our team.
Thank you for taking the time to share your thoughts and experiences with us. We are committed to providing compassionate and personalized care that meets your daughter's unique needs, and we look forward to continuing to work with you and your family.
With heartfelt gratitude.

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Review from V L (Client) published on 1 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my carers. Excellent care and consideration to myself. They provide professional care when I'm not sure of myself.

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Review from J A (Client) assisted by family/friend published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been with us for over six months. They have become part of our family, friendly and happy every day. We know all about each other's extended family and we would miss them if they ever left us. We would recommend the company to all of our friends.

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Review from M H (Daughter-in-law of Client) published on 19 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always have been satisfied with my mother-in-law's treatment.

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Review from C B (Husband of Client) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very efficient, cheerful, helpful, considerate and make us laugh. The whole team is approachable. Definitely recommend, Fantastic care!

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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Fuchsia Homecare Norwich is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.776 for Fuchsia Homecare Norwich is calculated as follows: ( (61 Excellents x 5) + (13 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 76 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Fuchsia Homecare Norwich is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

Meet the Team (4)

Angela

Angela Ban

Job Title: Director

Joined: 2019

Hello,
I'm Angela, and I've been with Fuchsia Homecare Norwich since its very beginning.


With years of experience in the field, I'm responsible for the overall running of the company. This includes managing the financial side of the business, overseeing payroll, and ensuring that our services meet the highest standards.


In my private life, I love spending time with my friends and family.


At Fuchsia Homecare Norwich, we are committed to respecting, communicating effectively, and delivering top-notch care to all our clients. Our team works tirelessly to ensure that your loved ones receive the care and support they deserve.


Director of Fuchsia Homecare Norwich.

Adam

Adam Marzec

Job Title: Registered Manager

Joined: 2022

Hi, I'm Adam, the Registered Manager at Fuchsia Homecare Norwich.


I'm not just someone with a medical background and over 16 years of experience in health and social care; I'm a genuinely caring and compassionate person. I believe that spending time with our clients is an essential part of what we do, and I always make time to speak with our care workers.


My dedication extends beyond the professional realm. I'm a strong advocate against discrimination of any kind. At Fuchsia Homecare, we embrace diversity and ensure that every client and care worker is treated with the utmost respect and dignity.


In my personal life, I'm a proud cat owner and a huge tennis fan, and I have a passion for cooking and baking.


Our team is dedicated to providing the best possible care, with a strong focus on good communication, respect, and promoting a culture of inclusivity for all.


Registered Manager for Fuchsia Homecare Norwich.

Andreea

Andreea Hardon

Job Title: Care Coordinator

Joined: 2020

Hello, I'm Andreea, and I've been with Fuchsia Homecare Norwich for many years.


I love my job, especially meeting with customers for assessments.


As the Care Coordinator, I'm responsible for creating schedules for our care workers and maintaining effective communication with our clients. In our team, we highly value respecting and meeting the unique needs of each client.


Privately, I enjoy spending time with my family and friends.


Care Coordinator for Fuchsia Homecare Norwich.

Daniel

Daniel Hardon

Job Title: Administrator

Joined: 2020

Hi, I'm Daniel, and I have several years of experience as both a care worker and an administrator.


In my role at Fuchsia Homecare Norwich, I manage the administrative side of the business, including recruitment and training for new staff.


Personally, I enjoy spending time with my family and friends and have a passion for staying active, whether it's at the gym or playing console games.


We're dedicated to respecting and providing the best care possible to our clients, and I'm proud to be a part of this team.


Administrator for Fuchsia Homecare Norwich.

Frequently Asked Questions about Fuchsia Homecare Norwich

What Type of Services does Fuchsia Homecare Norwich offer?

Fuchsia Homecare Norwich offers Home Care.

How many Carers does Fuchsia Homecare Norwich employ?

Fuchsia Homecare Norwich employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fuchsia Homecare Norwich to verify any information. View our terms and conditions. Fuchsia Homecare Norwich has an Enhanced Service - more info.