Home Care Providers Owned by Fuchsia Home Care Services

Thank you so much for taking the time to share such kind and heartfelt words. We are truly grateful to hear that our care team has provided your husband with kindness, warmth and consideration, while also offering support and reassurance to you and your family.

We understand that this can be an incredibly difficult and challenging time, and it means a great deal to know that our carers have helped make things a little more manageable for you all. We will be sure to share your lovely feedback with the whole team, as recognition like this means so much to them.

Thank you again for placing your trust in us to support your husband and your family. Read less

Thank you for taking the time to share such thoughtful and positive feedback. We are delighted to hear that the team supporting your mum have consistently demonstrated care, compassion and professionalism. We are particularly pleased to know that our care workers take the time to engage with your dad during their visits, recognising the importance of supporting not only the individual receiving care but also their family. Your kind words are greatly appreciated and are a meaningful acknowledgement of the commitment and dedication demonstrated by our care team. We will ensure that your feedback is shared with the staff involved, who will be very pleased to know that their work is valued and appreciated. Thank you once again for placing your trust in our service. Read less

Thank you so much for taking the time to leave such a lovely and heartfelt review. It truly means a great deal to all of us at Fuchsia Homecare. We are so very sorry for the loss of your husband, David. It was an absolute privilege for our team to support him and to be welcomed into your home over the past year. David was such a lovely gentleman, and our carers became very fond of him. We will remember him with great warmth. Knowing that you felt David was treated with dignity, kindness and genuine care means more to us than we can say. Thank you also for recognising the carers who supported you both - your kind words will be shared with the whole team. It was an honour to be a small part of David's life and to support you both during your time together at home. From everyone at Fuchsia Homecare, please accept our heartfelt condolences and very best wishes to you and your family. Read less

Dear Anna, Liz and Jenna,

Thank you so much for your kind and heartfelt words. It was a privilege to care for your mum, and we are truly honoured that you trusted us to support your family during such a difficult time.

We will make sure your lovely comments are shared with our team. Knowing that we were able to provide comfort, dignity and support means the world to us.

Thank you again for your trust and appreciation. We send you our heartfelt condolences and wish you all the very best.

Kind regards,

The Fuchsia Homecare Colchester Team Read less

Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations.

We take your concerns very seriously, particularly regarding the length of care visits, communication about charges, and the incident involving the spilled coffee. We understand how frustrating this must have been.

We appreciate that you have already raised these issues with us. We are reviewing the concerns you've highlighted, including visit durations, care records, and our communication regarding fee changes, to ensure they have been addressed appropriately. We will also investigate the incident involving the damage to your chair and carpet and why this was not documented in the care notes.

Providing transparent, person-centred care is extremely important to us, and feedback like yours helps us identify where improvements are needed. If there are any outstanding concerns, we would welcome the opportunity to discuss them with you directly. Read less

Thank you so much for taking the time to leave such a wonderful review.

We are delighted to hear how happy you are with your regular carer. It is fantastic to know that her cheerful attitude, dedication, and the positive relationship you have built together make such a difference to your day. Comments like yours truly reflect the compassionate, person-centred care we strive to provide.

We will be sure to pass on your kind words to her-they will mean a great deal. Describing her as "a diamond" is a wonderful compliment, and we are very proud to have her as part of our team.

Thank you again for your lovely feedback and for trusting us to support you. Read less

Thank you for your wonderful review and for trusting Fuschia Home Care with your support.

We are delighted to hear that you are happy with the care you receive and that our team has made a positive difference to your daily life. Your kind words about Ray, Angel, Alin, and Ana-Marie will mean a great deal to them, and we will be sure to share your feedback.

Thank you for your recommendation-it is a privilege to support you. Read less

Thank you for taking the time to share your feedback. We are very sorry to hear that your family had this experience during your father-in-laws reablement care.

At Fuchsia Homecare, we take dignity, respect and high standards of care extremely seriously, so we are disappointed to read your comments. What you have described does not reflect the level of service we aim to provide to our customers and their families.

We appreciate you bringing these concerns to our attention at the time, particularly regarding privacy and communication, so that immediate action could be taken. We are pleased to hear that you also experienced positive support from one of our care workers, and we will ensure this feedback is shared with the team.

We are continually reviewing and improving our service, and all feedback helps us do this. We genuinely wish your father-in-law and family all the very best moving forward. Read less

Thank you again for your recommendation and for allowing Fuchsia Care to be part of your journey. We are sending our warmest wishes to you and your family. Read less

Thank you for your kind feedback. We're pleased to hear that your overall experience has been positive and that you have found our team to be polite, helpful, and respectful.

Providing high-quality, person-centred support is at the heart of what we do, so it's encouraging to know this is being reflected in your experience. We will ensure your comments are shared with the team.

If there is anything further we can do to improve your experience, please do not hesitate to let us know. Read less

Thank you so much for your kind words. It is wonderful to hear that you feel well-supported and that our care team has a clear understanding of your needs.

We take great pride in our staff and their commitment to providing high-quality, compassionate care, so I will be sure to pass your feedback along to the carers and the office team. Knowing that you find us polite and helpful when you call means a lot to us. Read less

Thank you again for your feedback. Read less

We are also so glad our team were able to adjust the visit times to better suit your dad's needs. We always try our best to be flexible and make things as easy and comfortable as possible for both customers and families. Read less

Thank you again for trusting us with her care - it's a privilege to support her. Read less

Warmest regards, Read less