Home Care Provider Owned by Fuchsia Home Care Services in Essex
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Essex for Fuchsia Home Care Services are showing below.
View the details of all 5 locations (with 137 reviews) owned by Fuchsia Home Care Services
Fuchsia Home Care Services Locations in Essex (1)
Fuchsia Homecare Colchester
8.9
20 reviews
6 Challenge Way, Gainsborough Business Centre, Colchester CO1 2LY
"Fuchsia homecare provided the care for my stepmother in law for many years they are a dedicate team they took care of her efficiently the…" Read all 20 reviews
Welcome to Fuchsia Homecare Colchester At Fuchsia Homecare Colchester, the team is here to support you and your loved ones with a warm, personal touch across Colchester, Tendring, and the surrounding areas. Since they started the family-run business… Read more about Fuchsia Homecare Colchester
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25.08 / hour
- Live-in Care from £1,151 / week
Fuchsia Home Care Services Reviews in Essex (20)
9.4
Fuchsia Home Care Services has a Group Review Score of 9.4 (9.422) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.
Review of
Fuchsia Homecare Colchester
from Stuart M (Husband of Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers that attended my wife for several years were unfailingly professional, kind, friendly and immensely helpful. Two managers, Bogdan and Emma often attended my wife personally and always went above and beyond to make her feel that she was special and one of their favourites. All the carers
took their time with their duties and made sure she was comfortable and happy before they left. They treated her as an intelligent, valued individual at all times. Bogdan and Emma, in particular, enhanced the last months of her life by including her in tales of their lives and relationships. I cannot praise their service highly enough or find the words to express my immense gratitude for their care and friendship.
Reply from Daniela Baden, Marketing Manager at Fuchsia Homecare ColchesterIt was a privilege to support your wife over the years, and we are deeply honoured that you entrusted us with her care. Your recognition of the professionalism, kindness and dedication shown by our carers means a great deal to the whole team.
We are especially moved by your comments about the genuine relationships formed, particularly with Bogdan and Emma. Providing care that upholds dignity, respect and meaningful connection is at the core of our values.
Please accept our sincere gratitude for your trust and your generous appreciation of our service.
We are especially moved by your comments about the genuine relationships formed, particularly with Bogdan and Emma. Providing care that upholds dignity, respect and meaningful connection is at the core of our values.
Please accept our sincere gratitude for your trust and your generous appreciation of our service.
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Review of
Fuchsia Homecare Colchester
from Safia B (Daughter of Client) published on 2 March 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fuchsia has cared for my mother for six years, coming to our home four times a day and providing sitting services. Their team is professional, compassionate, and truly dedicated, always ensuring my mother's comfort, safety, and dignity. Living with her, I saw firsthand the attention and empathy they
brought - everything I say is based on my experience.
Fuchsia made a challenging situation manageable and gave me peace of mind. This is a perfect, reliable, and caring agency. I would choose them again in a heartbeat.
Reply from Daniela Baden, Marketing Manager at Fuchsia Homecare ColchesterThank you so much for your thoughtful and heartfelt feedback.
It has been a privilege to support your mother over the past six years, and we are truly grateful for the trust you placed in our team. Providing consistent, compassionate care while maintaining comfort, safety and dignity is always our priority.
Knowing that our support brought you peace of mind during a challenging time means a great deal to us. Your kind words about our professionalism and dedication will be shared with the whole team.
Thank you again for your confidence and recommendation - it has been an honour to care for your mother.
It has been a privilege to support your mother over the past six years, and we are truly grateful for the trust you placed in our team. Providing consistent, compassionate care while maintaining comfort, safety and dignity is always our priority.
Knowing that our support brought you peace of mind during a challenging time means a great deal to us. Your kind words about our professionalism and dedication will be shared with the whole team.
Thank you again for your confidence and recommendation - it has been an honour to care for your mother.
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Review of
Fuchsia Homecare Colchester
from B S (Daughter-in-law of Client) published on 26 February 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fuchsia homecare provided the care for my stepmother in law for many years they are a dedicate team they took care of her efficiently the carers are kind supportive and caring and reliable she was very happy for they're support we would recommend them the overall team are very good many thanks.
Reply from Daniela Badan, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for your kind words and recommendation.
It has been a privilege to support your stepmother-in-law over the years. We are delighted to hear that she felt happy and well cared for by our team. Your feedback means a great deal to us and will be shared with the carers involved.
It has been a privilege to support your stepmother-in-law over the years. We are delighted to hear that she felt happy and well cared for by our team. Your feedback means a great deal to us and will be shared with the carers involved.
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Review of
Fuchsia Homecare Colchester
from Kylie H (Daughter of Client) published on 18 February 2026 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely shocking how this card company is run.
You'll get issues after issues with the start saying, leave it with me. Months go by, you demand to speak to the "manager" Emma, but she hasn't took the time to go through any of the issues so she is unaware of what is actually going on. And to be
You'll get issues after issues with the start saying, leave it with me. Months go by, you demand to speak to the "manager" Emma, but she hasn't took the time to go through any of the issues so she is unaware of what is actually going on. And to be
hung up on, and never phoned back.
The oncall doesn't answer or ring back when they know my mum is fully unwell.
Not sticking to the legal time of how long to leave my mum in between call, staying only 6 minutes. The list goes on, but this place is horrid.
And I don't understand how you can employ someone that doesn't speak English. How can they possibly ring an ambulance if need, how can they possibly get to know the people in need. Have reported to cqc.
The oncall doesn't answer or ring back when they know my mum is fully unwell.
Not sticking to the legal time of how long to leave my mum in between call, staying only 6 minutes. The list goes on, but this place is horrid.
And I don't understand how you can employ someone that doesn't speak English. How can they possibly ring an ambulance if need, how can they possibly get to know the people in need. Have reported to cqc.
Reply from Fuchsia Homecare Colchester, Marketing Manager at Fuchsia Homecare ColchesterWe are genuinely sorry to read your feedback and to hear that you feel let down. The wellbeing and dignity of the people we support are extremely important to us, and we are concerned by the issues you have described.
Any concerns raised with our office are taken seriously, recorded, and reviewed in line with our formal complaints procedure. We also have systems in place to monitor visit times and provide out-of-hours support, and we would always want to investigate thoroughly if these standards are felt not to have been met.
All members of our team are recruited and trained in accordance with regulatory requirements, including communication and emergency response procedures.
As this is a public forum, we are unable to comment on individual circumstances. However, we would sincerely welcome the opportunity to speak with you directly and review your concerns in detail. Please contact our office so we can ensure they are fully addressed.
Any concerns raised with our office are taken seriously, recorded, and reviewed in line with our formal complaints procedure. We also have systems in place to monitor visit times and provide out-of-hours support, and we would always want to investigate thoroughly if these standards are felt not to have been met.
All members of our team are recruited and trained in accordance with regulatory requirements, including communication and emergency response procedures.
As this is a public forum, we are unable to comment on individual circumstances. However, we would sincerely welcome the opportunity to speak with you directly and review your concerns in detail. Please contact our office so we can ensure they are fully addressed.
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Review of
Fuchsia Homecare Colchester
from S F (Daughter of Client) published on 16 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very friendly staff, and any problems have been discussed sympathetically in sometimes difficult situations. Communications have been relatively easy, especially when I cannot be there. It is very useful to have the care rota to plan other visits around this. Thank you.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you for taking the time to leave a review - we apricate your kind words!
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Review of
Fuchsia Homecare Colchester
from C H (Wife of Client) published on 16 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For the week my husband was at home between hospital/hospice care, Fuschia took exceptional care of him. Carers were kind, friendly and approachable. They respected our home, but at the same time were comfortable operating within a domestic setting. They won our trust very quickly and took away any
fears or concerns we had about strangers coming into our home. I could not praise them highly enough.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for your kind words, we will be sure to pass them on to your care team!
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Review of
Fuchsia Homecare Colchester
from D C (Daughter of Client) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family we were concerned when told our care provided was going to be changed over to another company. There really was no need for worry. Your team came in, made a transition extremely easy and my father's care has been nothing but exceptional. Every decision made by our carers for my dad, takes
his wellbeing into account first and foremost. Thank you for treating my dad with respect and kindness whilst he sees out the rest of his days with us.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for your kind words. We will be sure to pass the information over to your care team.
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Review of
Fuchsia Homecare Colchester
from A M (Client) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very caring staff. Nothing is too much trouble for them. Very sociable and look forward to seeing them. Good to see smiling faces. Family members who have met them are pleased with their service as well. Well done!
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterWhat lovely feedback - thank you for your kind words. We will be sure to pass this over to your care team!
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Review of
Fuchsia Homecare Colchester
from N B (Client) published on 19 November 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are treated politely and respectfully. Care: the quality varies from carer to carer.
Reply from Hollie, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for your kind words! We are very pleased you're happy with your care workers!
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Review of
Fuchsia Homecare Colchester
from D D (Client) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Having used Fuchsia Homecare since July 2023 I have no complaints.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you for your review, we apricate the time taken to leave us such a wonderful review.
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Review of
Fuchsia Homecare Colchester
from M B (Husband of Client) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
There is sometimes a lack of communication. More gentle care needs to be taken when moving. The care is good apart from odd carers want to do the care the way they want to not the way the service user wants.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you for your feedback. We're pleased to hear that you find our care generally good. We are committed to improving our communication and ensuring that all care is delivered in a gentle and personalised manner, respecting the preferences of our service users. Your insights help us continually enhance our service, and we appreciate your constructive comments. We're dedicated to providing the best possible care and look forward to meeting your expectations.
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Review of
Fuchsia Homecare Colchester
from J M (Client) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The two carers are always happy and helpful.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for the feedback, we will be sure to inform your carers!
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Review of
Fuchsia Homecare Colchester
from Glenn M (Husband of Client) published on 10 August 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
It's okay, had problems last September with carers refusing to move my wife from bedroom to lounge. Had to have lifting hoists fitted which has taken nine months to get fitted.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you for leaving your feedback.
Our main priority as a home care provider is the health and safety of both our customers and our carers. In this instance, for the safety of your wife and our carers, after much discussion and many assessments, we deemed it unsafe to be transferred in any way bar a ceiling hoist.
We referred the case to your OT and continued to chase the matter, however, the duration of which it took, unfortunately, was out of our hands.
We apologise for the time spent in bed but are very pleased that the hoist is fitted and you are back to your normal routine!
Our main priority as a home care provider is the health and safety of both our customers and our carers. In this instance, for the safety of your wife and our carers, after much discussion and many assessments, we deemed it unsafe to be transferred in any way bar a ceiling hoist.
We referred the case to your OT and continued to chase the matter, however, the duration of which it took, unfortunately, was out of our hands.
We apologise for the time spent in bed but are very pleased that the hoist is fitted and you are back to your normal routine!
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Review of
Fuchsia Homecare Colchester
from J W (Client) assisted by family/friend published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy with my carers.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you for taking the time to leave your feedback. We are very pleased you are happy with your carers.
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Review of
Fuchsia Homecare Colchester
from Thomas J (Client) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are excellent. Very helpful can't fault them in any way.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you for taking the time to leave your feedback. I will be sure to inform the team of your kind words.
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Review of
Fuchsia Homecare Colchester
from Anne J (Wife of Client) published on 26 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Best carers we have had. Nothing is too much trouble. I would highly recommend them to anyone. My husband has had four visits per day 7 days a week since March 2023, so we have met 9 different careers overall and they all have been lovely and will do anything to help!
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you so much for the lovely feedback! We are so pleased you are happy with our carers!
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Review of
Fuchsia Homecare Colchester
from Lisa W (Daughter of Client) published on 26 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Amazing care for my father! So organised! Making my dad's life better! And always on time! Even in difficult situations! Having had another care company these restored my faith again, very caring every detail! Love them thank you.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for taking the time to leave your feedback. We are very pleased you're both happy with Fuchsia!
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Review of
Fuchsia Homecare Colchester
from B S (Son-in-law of Client) published on 14 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very satisfied with the care provided. She looks forward to care visits and relies on their visits, hence them keeping her in her own property. Very happy. We live far away and we’re grateful for the support you provide. Many thanks.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for this lovely review, we know the carers enjoy visiting.
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Review of
Fuchsia Homecare Colchester
from Clare B (Client) published on 30 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My carers are like family, I feel safe, respected and well cared for at all times, as a disabled lady living at home on her own, I couldn't have my independence without my carers.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThis put a smile on everyone in the office's face! Thank you very much for your kind words; this will be shared with your regular care workers, as I know they equally enjoy visiting you.
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Review of
Fuchsia Homecare Colchester
from Ken F (Client) published on 30 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers produce excellent work for the care of my wife, who has been bedridden since September of last year; they perform the care excellently. I can not fault the work that they do; they are very friendly and professional with the work that they do. They do everything that I could not do while she
is in bed.
Reply from Hollie Greig, Marketing Manager at Fuchsia Homecare ColchesterThank you very much for your kind words; we are so pleased you are happy with the support provided. I look forward to sharing this review with your regular carers.
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Awards / Recognitions (1)
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