Home Care Provider Owned by Fuchsia Home Care Services in Cambridgeshire
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cambridgeshire for Fuchsia Home Care Services are showing below.
View the details of all 5 locations (with 128 reviews) owned by Fuchsia Home Care Services
Fuchsia Home Care Services Locations in Cambridgeshire (1)
Fuchsia Homecare Cambridge
9.6
25 reviews
The Barn, 13-17, Margett Street, Cambridge CB24 8QY
"The care I receive from the carers is excellent. They are very professional and caring. I receive a rota each week so I know who to expect…" Read all 25 reviews
Fuchsia Homecare Cambridge's vision is to make a positive difference to the communities. Fuchsia Homecare provide: - Assistance with morning/night routines - Medication and Bathroom visits - Escort to Hospital/Appointments visits - Companionship… Read more about Fuchsia Homecare Cambridge
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £20 / hour
Fuchsia Home Care Services Reviews in Cambridgeshire (25)
9.5
Fuchsia Home Care Services has a Group Review Score of 9.5 (9.507) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.
Review of
Fuchsia Homecare Cambridge
from M J (Client) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Most of the carers are very friendly and they all do a good caring job. Very obliging & helpful. If I have just one negative comment-it's very upsetting to see and hear the equipment hitting the paintwork and walls. We have a lot of scratches and bashes, chips of paint on the floor. Sometimes the equipment.
is used to open the doors!
All in all though, the carers are lovely people.
All in all though, the carers are lovely people.
Reply from Katie arlow, Care Manager at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from Pat J (Client) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care I receive is good, I am always treated with respect.
Reply from Katie arlow, Care Manager at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from S S (Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care I receive from the carers is excellent. They are very professional and caring. I receive a rota each week so I know who to expect and the timescale. They let me know if anything changes. I am able to discuss with them any issues that come up. Note, these are minor. If there are any examples,
if I want to change my nighttime drink.
Reply from Katie arlow, Mrs at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from John T (Son of Client) published on 20 May 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall my mother is reasonably happy with the level of service. The majority of carers have been friendly and helpful. We have had a physio come in to try and help my mother with her walking. Mostly the carers have carried this on with her which she enjoys. However, some of them sat in the car for
a while before and after attending my mother. As they are paying for this they should be inside helping for the whole half hour. Otherwise, why are they paying for 2 carers when 1 would appear to be enough?
Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from Janet S (Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely happy with the level of care and support I receive from Fuchsia, the carers always do their best to help and support you. Fuchsia always do their best to accommodate any medical appointments you have.
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Review of
Fuchsia Homecare Cambridge
from Jo W (Wife of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are always polite and respectful and carry out their caring role professionally. They always wear the correct personal protective equipment that they should wear in their role. I am always comfortable with them being in my home.
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Review of
Fuchsia Homecare Cambridge
from P L (Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have carers three mornings a week to supervise showering - mainly for my daughter's peace of mind, - but I regard the three regular carers on my rota as not just carers but real friends. They all balance these aspects perfectly, efficiently, and professionally. Without exception, every visit is a
delight and a ray of sunshine to start what is usually a long lonely day. I feel I can trust all of them implicitly with the topics of care and concern which I may have. I am so lucky to have found Fuchsia and I hope to have this level of care for a long time to come. Thank you all.
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Review of
Fuchsia Homecare Cambridge
from Ron M (Husband of Client) published on 15 May 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Roster times are not being adhered to and generally running late in the time frames. We are I suppose lucky to mostly have the "A" team of carers who are very very caring and neat and tidy. Glad that one carer has sorted out her car, on that front, she had a car problem on 4th March lunch time so I
phoned in and cancelled that visit but you still charged me for it.
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Review of
Fuchsia Homecare Cambridge
from M F (Client) published on 16 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very satisfied with the care and attention we have experienced from the Fuschia carers.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from Keith D (Partner of Client) published on 15 January 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall I am pleased with the care you give to my husband, but sometimes there are language difficulties. The carers you send are always pleasant and well-mannered but one pair you send can be very erratic time-wise.
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Review of
Fuchsia Homecare Cambridge
from Paula S (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All kind, caring and supportive, happy with the service. The only issue is sometimes I ring the office to cancel a visit and the message doesn't get passed on to the staff involved, had problems getting block care in the past, lack of communication.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from G S (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very pleased with the care they give my mum, they are willing to help with anything you ask they go above and beyond nothing is too much trouble for them very polite and friendly. I'd recommend them to anyone.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from S H (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Found this company extremely helpful in getting my mother back to health, when she came out of hospital and since then she has improved greatly, found the carers very professional, supportive and caring and also very tidy at clearing up after themselves. Much appreciated.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare Cambridge
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Review of
Fuchsia Homecare Cambridge
from Howard B (Client) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff overall are efficient, respectful and considerate of our health condition. Supervisor monitoring of staff and training can be seen to be effective in care service delivery.
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Review of
Fuchsia Homecare Cambridge
from D W (Daughter of Client) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are very kind to my parents, they talk to my mum even though she is unable to respond and always make an effort to talk to my dad and ask if they can do anything else to help out. They both feel comfortable with them.
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Review of
Fuchsia Homecare Cambridge
from V A (Wife of Client) published on 25 November 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very caring staff who are always prompt and helpful. Any issues or requests are dealt with quickly and efficiently. All are very friendly and positive.
Would recommend this company to other service users.
Would recommend this company to other service users.
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Review of
Fuchsia Homecare Cambridge
from K E (Daughter of Client) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers appear to have a good rapport with my mum. Timings of visits are not constant or reliable, so it is not always easy to see a carer. They are competent and reliable. Housekeeping is of a good standard.
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Review of
Fuchsia Homecare Cambridge
from P J (Client) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mostly all of the carers are kind and helpful. Especially the ones I have regularly. They are excellent. Go out of their way to help. I'm so grateful for the care and little chats while they care for me. Being on my own, it makes such a difference. My grateful thanks to all.
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Review of
Fuchsia Homecare Cambridge
from Sarah-Jane K (Daughter of Client) published on 10 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service all around. A very caring team and any issues sorted out immediately. Fuchsia Homecare Cambridge are fantastic and I would always highly recommend them. I certainly appreciate all they do for my mother.
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Review of
Fuchsia Homecare Cambridge
from Christina (Daughter of Client) published on 10 June 2021 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I feel that the carers looking after my mum have done a great job, they've been polite, courteous, patient and very compassionate. At first, we were concerned that the language could be a barrier but all the carers have been relatively fluent.
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Awards / Recognitions (1)
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