Home Care Provider Owned by Fuchsia Home Care Services in Cambridgeshire
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cambridgeshire for Fuchsia Home Care Services are showing below.
View the details of all 5 locations (with 132 reviews) owned by Fuchsia Home Care Services
Fuchsia Home Care Services Locations in Cambridgeshire (1)
Fuchsia Homecare Cambridge
9.3
26 reviews
The Barn, 13-17, Margett Street, Cambridge CB24 8QY
"My sister was sent home from hospital for palliative/ end of life care. She had metastatic breast cancer and unfortunately there was…" Read all 26 reviews
Fuchsia Homecare Cambridge's vision is to make a positive difference to the communities. Fuchsia Homecare provide: - Assistance with morning/night routines - Medication and Bathroom visits - Escort to Hospital/Appointments visits - Companionship… Read more about Fuchsia Homecare Cambridge
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £20 / hour
Fuchsia Home Care Services Reviews in Cambridgeshire (26)
9.4
Fuchsia Home Care Services has a Group Review Score of 9.4 (9.409) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.
Review of
Fuchsia Homecare Cambridge
from Lucy K (Sister of Client) published on 12 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister was sent home from hospital for palliative/ end of life care. She had metastatic breast cancer and unfortunately there was nothing more they could do. Her carers Alex and Luce looked after her for the last two months of her life. They were absolutely wonderful and a tremendous support for
the whole family. I'm a nurse myself and we are not always easy to please but the care they gave was exceptional. My sister was so grateful for their gentle, kind care. If you or your loved ones are fortunate enough to have Alex and Luce, you are truly blessed. My sister felt safe in their care and the consistency of having her own carers who really knew her was priceless. We will never forget them and their kindness
Reply from Nicusor Oleleu, Director at Fuchsia Homecare CambridgeThank you very much for your kind words about our care workers. I will make sure that they know about this and we will reward them.
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Review of
Fuchsia Homecare Cambridge
from M J (Client) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Most of the carers are very friendly and they all do a good caring job. Very obliging & helpful. If I have just one negative comment-it's very upsetting to see and hear the equipment hitting the paintwork and walls. We have a lot of scratches and bashes, chips of paint on the floor. Sometimes the equipment.
is used to open the doors!
All in all though, the carers are lovely people.
All in all though, the carers are lovely people.
Reply from Katie arlow, Care Manager at Fuchsia Homecare CambridgeThank you so much for your kind words about our care team - we're really pleased to hear that you find our carers friendly, helpful, and caring. We're very sorry to hear about the damage caused by equipment and fully understand how upsetting this must be in your home. This is not the standard we aim for, and we appreciate you bringing it to our attention. Please rest assured we are taking this seriously and will do all we can to prevent further damage. If there's anything else we can do to put this right, don't hesitate to let us know.Thank you again for your honesty and for recognising the care team's efforts.
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Review of
Fuchsia Homecare Cambridge
from Pat J (Client) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care I receive is good, I am always treated with respect.
Reply from Katie arlow, Care Manager at Fuchsia Homecare CambridgeThank you so much for your kind feedback. We're really pleased to hear that you're happy with the care and that you feel respected - that's exactly what we aim for. Upholding dignity, compassion, and consistent quality is central to our service values, and your feedback reassures us that we're meeting those standards.
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Review of
Fuchsia Homecare Cambridge
from S S (Client) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care I receive from the carers is excellent. They are very professional and caring. I receive a rota each week so I know who to expect and the timescale. They let me know if anything changes. I am able to discuss with them any issues that come up. Note, these are minor. If there are any examples,
if I want to change my nighttime drink.
Reply from Katie arlow, Mrs at Fuchsia Homecare CambridgeThank you so much for your kind words and for taking the time to share your experience with us. It truly means a lot to our entire team to know that our efforts have made a positive impact. Your feedback not only brightens our day but also reinforces our commitment to providing compassionate and high-quality care.
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Review of
Fuchsia Homecare Cambridge
from John T (Son of Client) published on 20 May 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall my mother is reasonably happy with the level of service. The majority of carers have been friendly and helpful. We have had a physio come in to try and help my mother with her walking. Mostly the carers have carried this on with her which she enjoys. However, some of them sat in the car for
a while before and after attending my mother. As they are paying for this they should be inside helping for the whole half hour. Otherwise, why are they paying for 2 carers when 1 would appear to be enough?
Reply from Nicusor Oleleu, Director at Fuchsia Homecare CambridgeThank you for your feedback! We are delighted to hear that your mom enjoys the exercises. As for her care, her physiotherapist will need to assess her progress to determine if she is ready to manage with one care worker. Once they make this assessment, either they or we can report the findings to social services. We are hopeful that this transition to one care worker will happen soon.
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Review of
Fuchsia Homecare Cambridge
from Janet S (Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely happy with the level of care and support I receive from Fuchsia, the carers always do their best to help and support you. Fuchsia always do their best to accommodate any medical appointments you have.
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Review of
Fuchsia Homecare Cambridge
from Jo W (Wife of Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers are always polite and respectful and carry out their caring role professionally. They always wear the correct personal protective equipment that they should wear in their role. I am always comfortable with them being in my home.
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Review of
Fuchsia Homecare Cambridge
from P L (Client) published on 17 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have carers three mornings a week to supervise showering - mainly for my daughter's peace of mind, - but I regard the three regular carers on my rota as not just carers but real friends. They all balance these aspects perfectly, efficiently, and professionally. Without exception, every visit is a
delight and a ray of sunshine to start what is usually a long lonely day. I feel I can trust all of them implicitly with the topics of care and concern which I may have. I am so lucky to have found Fuchsia and I hope to have this level of care for a long time to come. Thank you all.
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Review of
Fuchsia Homecare Cambridge
from Ron M (Husband of Client) published on 15 May 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Roster times are not being adhered to and generally running late in the time frames. We are I suppose lucky to mostly have the "A" team of carers who are very very caring and neat and tidy. Glad that one carer has sorted out her car, on that front, she had a car problem on 4th March lunch time so I
phoned in and cancelled that visit but you still charged me for it.
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Review of
Fuchsia Homecare Cambridge
from M F (Client) published on 16 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very satisfied with the care and attention we have experienced from the Fuschia carers.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare CambridgeThank you very much for the review and we will pass the message to the care workers.
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Review of
Fuchsia Homecare Cambridge
from Keith D (Partner of Client) published on 15 January 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall I am pleased with the care you give to my husband, but sometimes there are language difficulties. The carers you send are always pleasant and well-mannered but one pair you send can be very erratic time-wise.
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Review of
Fuchsia Homecare Cambridge
from Paula S (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All kind, caring and supportive, happy with the service. The only issue is sometimes I ring the office to cancel a visit and the message doesn't get passed on to the staff involved, had problems getting block care in the past, lack of communication.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare CambridgeThank you very much for the review. We are sorry to hear that you experienced that with our company and we will try to make sure that the message is passed on to the team involved. Sometimes because of the lack of staff we cannot cover block of care but we trying our best to meet all our customers needs.
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Review of
Fuchsia Homecare Cambridge
from G S (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I'm very pleased with the care they give my mum, they are willing to help with anything you ask they go above and beyond nothing is too much trouble for them very polite and friendly. I'd recommend them to anyone.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare CambridgeThank you so much for the lovely feedback! We are so pleased you are happy with our carers!
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Review of
Fuchsia Homecare Cambridge
from S H (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Found this company extremely helpful in getting my mother back to health, when she came out of hospital and since then she has improved greatly, found the carers very professional, supportive and caring and also very tidy at clearing up after themselves. Much appreciated.
Reply from Nicusor Oleleu, Director at Fuchsia Homecare CambridgeThank you so much for taking the time to leave a positive review about our care service. It is our priority to provide exceptional care and support.
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Review of
Fuchsia Homecare Cambridge
from Howard B (Client) published on 26 November 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff overall are efficient, respectful and considerate of our health condition. Supervisor monitoring of staff and training can be seen to be effective in care service delivery.
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Review of
Fuchsia Homecare Cambridge
from D W (Daughter of Client) published on 25 November 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers are very kind to my parents, they talk to my mum even though she is unable to respond and always make an effort to talk to my dad and ask if they can do anything else to help out. They both feel comfortable with them.
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Review of
Fuchsia Homecare Cambridge
from V A (Wife of Client) published on 25 November 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very caring staff who are always prompt and helpful. Any issues or requests are dealt with quickly and efficiently. All are very friendly and positive.
Would recommend this company to other service users.
Would recommend this company to other service users.
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Review of
Fuchsia Homecare Cambridge
from K E (Daughter of Client) published on 22 November 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The carers appear to have a good rapport with my mum. Timings of visits are not constant or reliable, so it is not always easy to see a carer. They are competent and reliable. Housekeeping is of a good standard.
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Review of
Fuchsia Homecare Cambridge
from P J (Client) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mostly all of the carers are kind and helpful. Especially the ones I have regularly. They are excellent. Go out of their way to help. I'm so grateful for the care and little chats while they care for me. Being on my own, it makes such a difference. My grateful thanks to all.
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Review of
Fuchsia Homecare Cambridge
from Sarah-Jane K (Daughter of Client) published on 10 June 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service all around. A very caring team and any issues sorted out immediately. Fuchsia Homecare Cambridge are fantastic and I would always highly recommend them. I certainly appreciate all they do for my mother.
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Awards / Recognitions (1)
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