Only the locations & reviews in Norfolk for Fuchsia Home Care Services are being shown.
"We have been having carers for my Husband since July 2025. We had NHS carers for two weeks when he came out of hospital and I knew that I..."Read all 22 reviews
Fuchsia Homecare Norwich passionately serves the community with unparalleled dedication and compassion. They understand the importance of providing personalised care tailored to individual needs, ensuring... Read more
Care Provided
"Care is excellent all round, always friendly and polite, always stay for full time, see to my daily needs, PEG feeding, plus meds. Many..."Read all 27 reviews
Fuchsia Homecare Gorleston is a professional and compassionate domiciliary care provider that always has their clients' best interests at heart, and will always go that extra mile. The range of services... Read more
Care ProvidedFuchsia Home Care Services has a Group Review Score of 9.6 (9.55) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.
We have been having carers for my Husband since July 2025. We had NHS carers for two weeks when he came out of hospital and I knew that I needed carers to help with him as I couldn't manage. We were found Fuschia Homecare by an NHS lady and all the carers we have had have been amazing. They are so polite, efficient and really caring. They all seem to care about me too. I would recommend Fuschia Homecare to anybody. I am so glad we found them.
Thank you so much for your kind words and for sharing your positive experience with Fuschia Homecare. We are truly grateful for your trust and for recommending us to others. It means a lot to know that our carers have made such a difference in your and your husbands lives. We look forward to continuing to provide the best care possible.
Very helpful understanding caring the carers i have are very good at there job and understand my needs and what I need help with the care company are very polite and understanding when contacting them on the phone
Thank you so much for your kind words. It is wonderful to hear that you feel well-supported and that our care team has a clear understanding of your needs.
We take great pride in our staff and their commitment to providing high-quality, compassionate care, so I will be sure to pass your feedback...
We're very grateful-thank you to the whole team
I really valued our conversation. You were so understanding and clearly invested in making sure Christine receives the best care. That involvement makes a real difference, and our discussion has already led...
We are very happy with the service you are providing. The carers are very considerate and treat mum in a kind and respectful manner. They arrive on time and spend some time with us once they have completed mum's needs.
It is truly a privilege to hear that our care team provided the kind, respectful, and considerate support that your mother deserved. We take great pride in our carers not only meeting physical needs but also building genuine connections and spending quality time with families; hearing...
I have found the service satisfactory; I haven't found anything really to complain about. Obviously, if any staff is new to the job, they are a little unsure of themselves, but other than that, I have no complaints.
Thank you for your feedback. We're pleased to hear that you have found our service satisfactory and appreciate you taking the time to share your experience.
We also value your understanding regarding newer members of our team. We are committed to providing thorough training and ongoing support...
Many thanks to Fuchsia Homecare staff and carers, they go above and beyond.
Thank you so much for taking the time to share your experience! We are delighted to hear that you are happy with the care and support you are receiving. Your feedback is very encouraging and motivates the whole team to continue providing the best possible service. We truly appreciate your kind words and your trust in Fuchsia Homecare.
Fuschia carers have been giving my husband , David, personal since July as he is quite poorly and I can no longer manage to do everything. They are all friendly and very respectful and do a wonderful job of looking after my husband. I am so glad we found them. Thank you Fuschia care and Happy New Year to you all.
Thank you so much for taking the time to share such kind words. It truly means a great deal to us to know that our carers have been able to support both David and yourself during what is clearly a very challenging time. Caring is not just about tasks - it's about dignity, kindness, and being there...
Care is very good, and staff are lovely.
Thank you for your kind words. We're delighted to hear that you're satisfied with the care and find our staff lovely. Our team is dedicated to providing compassionate, high-quality service, and your feedback means a lot to us.
I would like to have more time from 30 minutes to 1 hour
Thank you so much for sharing this. We're incredibly grateful to hear how much your wife's carer means to you both. She truly embodies compassion and dedication, and we'll be sure to recognise her amazing work.
We'd be happy to explore options for extending visit time from 30 minutes to 1 hour....
They always made sure all consumables & skin medication required were notified in good time.
Thank you so much for sharing these kind words. It means so much to hear that our carers, across both male and female team members, were punctual, cheerful, and truly caring for your wife. We're also grateful that our management team could support you effectively during this important time. We truly appreciate your feedback.
Very little social interaction
Thank you for taking the time to share your feedback.We're pleased to hear that you find most of our staff efficient and performing well - that's wonderful to know. We also appreciate your comment regarding social interaction. Building meaningful connections is an important part of the care we...
Overall very good carer's, pleasant to be in my home, keep the house tidy and clean, punctual on arrival and generally nice to be with, polite and considerate to my needs, nothing is too much trouble.
Thank you so much for your thoughtful feedback.We're delighted to hear that you're happy with the care you're receiving and that our carers are making you feel comfortable and supported in your home. It's wonderful to know they are not only punctual and polite but also attentive to your needs and...
Over and above, very satisfied.
Thank you so much for your kind words.We're thrilled to hear that you're very satisfied with the service and that we've been able to go above and beyond your expectations. Providing excellent care and support is at the heart of what we do, and your feedback means a great deal to our team.
However varied I am quite happy with my service.
We're pleased to hear that, despite some variation, you're quite happy with the service you're receiving. Your satisfaction is important to us, and we're committed to providing consistent, high-quality care. Thank you for taking the time to submit a review. It is truly appreciated.
New carers are good, sometimes late and nice helpful people
Thank you for your feedback.We're glad to hear that you find our new carers to be kind, helpful, and supportive. We truly value your recognition of their efforts. We also appreciate your patience regarding occasional delays - punctuality is very important to us, and we are continuously working to...
I am happy with my care. The only thing I don't like is when it is wet. She brings in all the dirt on her shoes so the floors get dirty. I have told her but it still happens every time it is wet. Also she drops a lot of tablets on the floor and never picks them up. Also when she is having 2 days off together I don't get the same cares on the 2 days, but the care I get is very good.
Thank you for taking the time to share your feedback. We're glad to hear that you are happy with the care provided. We sincerely apologise for any inconvenience caused by the issues you've mentioned.We understand how important a clean and safe environment is, especially when it's wet outside. We...
Fuschia helped care for both my mum and dad, and the care they received was outstanding. They supported my family during a tough period and cared for both parents with kindness and dignity. All the team are a credit to Fuchsia Home Care.
Thank you so much for your lovely message. Knowing that we made a difference to your family during such a difficult time really means a lot to all of us. It was a privilege to care for both your mum and dad, and we're so glad to hear that you felt supported throughout. Your kind words about our...
My father has been cared for 4 times a day since returning home from hospital. In this time he has had regular carers that come 6 of the 7 days a week (usually). On the seventh day, a different set of carers attended. Thursday, 15 May 2025, was one of those days. On this day, the carers were here for less time than we are billed for, around 10 minutes of the 30 minutes. My father was not properly washed and positioned for overnight with his arm under his body. This caused discomfort, and also no urine bag as it was not emptied.
The ratings are only applicable to the carers who are not the regular carers.
Thank you for sharing your detailed feedback. I sincerely apologise for the experience your father had on Thursday, 15 May 2025. It's important to us that all our clients receive consistent, thorough, and compassionate care, regardless of which carers are attending. I am sorry to hear that the care...
I am very pleased with most of my carers. I have a good relationship with my regular carers and they are able to understand when I am feeling low and need extra support from them. Unfortunately a bond is not made with my relief staff. I feel it would be moral boosting if management passed on to cares praise that I have given through the manger I have had contact with.
Thank you so much for sharing your positive feedback. I'm delighted to hear that you have a good relationship with your regular carers and that they are able to support you when you're feeling low. Building trust and understanding is so important, and it's wonderful to know that this is happening...
What an outstanding company - the managers are so efficient and understanding. They go above and beyond to meet client needs and are reactive to changes needed in care requirements. Carers are kind, respectful, reliable and supportive. The company supports us as a family and we are absolutely delighted. We have strong relationships built on trust. Thank you Fuchsia for all that you do.
Thank you so much for taking the time to share this thoughtful review. We're really grateful for your kind words and genuinely pleased to hear that you feel supported by both our office team and our care workers.We know how important it is to feel that care is responsive, reliable, and built on...
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