Home Care Providers Owned by Fuchsia Home Care Services in Norfolk

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9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Fuchsia Home Care Services in Norfolk

Only the locations & reviews in Norfolk for Fuchsia Home Care Services are showing below.

View the details of all 5 locations (with 121 reviews) owned by Fuchsia Home Care Services

Fuchsia Home Care Services Locations in Norfolk (2)

2 Home Care Providers owned by Fuchsia Home Care Services in Norfolk
Fuchsia Homecare Norwich

Unit 5, Beech Avenue, Taverham, Norwich NR8 6HW 

9.8 18 reviews
"Fuschia helped care for both my mum and dad, and the care they received was outstanding. They supported my family during a tough period and…"   Read all 18 reviews

Fuchsia Homecare Norwich passionately serves the community with unparalleled dedication and compassion. They understand the importance of providing personalised care tailored to individual needs, ensuring each client receives the highest quality of support. With… Read more about Fuchsia Homecare Norwich

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £28 / hour
Fuchsia Homecare Gorleston

Yarmouth Business Park, Suffolk Road, Great Yarmouth NR31 0LN 

9.4 24 reviews
"Overall very good carer's, pleasant to be in my home, keep the house tidy and clean, punctual on arrival and generally nice to be with,…"   Read all 24 reviews

Fuchsia Homecare Gorleston is a professional and compassionate domiciliary care provider that always has their clients' best interests at heart, and will always go that extra mile. The range of services offered to individuals in the comfort of their… Read more about Fuchsia Homecare Gorleston

  • Care Provided
  • Dementia

Fuchsia Home Care Services Reviews in Norfolk (42)

9.5

Fuchsia Home Care Services has a Group Review Score of 9.5 (9.477) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.

Overall Experience
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  • 7
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Date Published
  • 42
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  • 5
Reviewer Connection to Fuchsia Home Care Services
  • 9
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Review of

Fuchsia Homecare Gorleston

from A D (Partner of Client) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most staff are efficient & perform well
Very little social interaction
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you for taking the time to share your feedback.We're pleased to hear that you find most of our staff efficient and performing well - that's wonderful to know. We also appreciate your comment regarding social interaction. Building meaningful connections is an important part of the care we provide, and we take your feedback seriously.We will take this opportunity to review how we can enhance the social aspect of our service to better meet your expectations. Please don't hesitate to reach out if you have any specific suggestions or would like to discuss this further.

  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from S S (Client) published on 18 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall very good carer's, pleasant to be in my home, keep the house tidy and clean, punctual on arrival and generally nice to be with, polite and considerate to my needs, nothing is too much trouble.
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you so much for your thoughtful feedback.We're delighted to hear that you're happy with the care you're receiving and that our carers are making you feel comfortable and supported in your home. It's wonderful to know they are not only punctual and polite but also attentive to your needs and maintaining a clean, pleasant environment.Your kind words mean a great deal to our team, and we'll be sure to share them with the carers involved. If there's ever anything more we can do for you, please don't hesitate to let us know.

  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Michael W (Client) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over and above, very satisfied.
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you so much for your kind words.We're thrilled to hear that you're very satisfied with the service and that we've been able to go above and beyond your expectations. Providing excellent care and support is at the heart of what we do, and your feedback means a great deal to our team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Robin M (Client) published on 8 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
However varied I am quite happy with my service.
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

We're pleased to hear that, despite some variation, you're quite happy with the service you're receiving. Your satisfaction is important to us, and we're committed to providing consistent, high-quality care. Thank you for taking the time to submit a review. It is truly appreciated.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from M B (Client) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
New carers are good, sometimes late and nice helpful people
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you for your feedback.We're glad to hear that you find our new carers to be kind, helpful, and supportive. We truly value your recognition of their efforts. We also appreciate your patience regarding occasional delays - punctuality is very important to us, and we are continuously working to improve our scheduling to ensure consistent and timely care.If you have any specific concerns or suggestions, please don't hesitate to reach out directly. We're always here to listen and improve.

  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Josephine C (Client) published on 30 July 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with my care. The only thing I don't like is when it is wet. She brings in all the dirt on her shoes so the floors get dirty. I have told her but it still happens every time it is wet. Also she drops a lot of tablets on the floor and never picks them up. Also when she is having 2 days off
together I don't get the same cares on the 2 days, but the care I get is very good.
Reply from Bethany Cates, Admin at Fuchsia Homecare Gorleston

Thank you for taking the time to share your feedback. We're glad to hear that you are happy with the care provided. We sincerely apologise for any inconvenience caused by the issues you've mentioned.We understand how important a clean and safe environment is, especially when it's wet outside. We will remind our staff to be extra vigilant about cleaning shoes or wearing shoe covers and ensuring floors stay tidy. Additionally, we will address the matter of tablet safety and ensure that all dropped items are promptly picked up and disposed of correctly to prevent any hazards.Regarding consistency in care during staff absences, we appreciate your understanding and will work on improving continuity so that you receive a consistent level of service even when your regular carer is off.Your feedback is invaluable in helping us improve our services. Please feel free to reach out directly if you have any further concerns or suggestions. Thank you again for sharing your feedback with us.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from D G (Son of Client) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Fuschia helped care for both my mum and dad, and the care they received was outstanding. They supported my family during a tough period and cared for both parents with kindness and dignity. All the team are a credit to Fuchsia Home Care.
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your lovely message. Knowing that we made a difference to your family during such a difficult time really means a lot to all of us. It was a privilege to care for both your mum and dad, and we're so glad to hear that you felt supported throughout. Your kind words about our team are deeply appreciated - we'll make sure everyone sees them. Messages like yours are a powerful reminder of the heart behind our work. Warmest thanks, Homecare Norwich

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Richard S (Son of Client) published on 27 June 2025
Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My father has been cared for 4 times a day since returning home from hospital. In this time he has had regular carers that come 6 of the 7 days a week (usually). On the seventh day, a different set of carers attended. Thursday, 15 May 2025, was one of those days. On this day, the carers were here for
less time than we are billed for, around 10 minutes of the 30 minutes. My father was not properly washed and positioned for overnight with his arm under his body. This caused discomfort, and also no urine bag as it was not emptied.


The ratings are only applicable to the carers who are not the regular carers.

Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you for sharing your detailed feedback. I sincerely apologise for the experience your father had on Thursday, 15 May 2025. It's important to us that all our clients receive consistent, thorough, and compassionate care, regardless of which carers are attending. I am sorry to hear that the care provided on that day did not meet these standards, particularly regarding the time spent, proper washing, positioning, and the management of the urine bag.Please be assured that we take your concerns seriously. We will review this incident with the team to understand what happened and to ensure that such issues are addressed promptly. Your feedback is invaluable in helping us improve our service and maintain the high standards we strive for. If you would like to discuss this further or any additional concerns, please do not hesitate to contact us directly. Thank you again for bringing this to our attention, and we appreciate your understanding and patience as we work to improve our care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Linda C (Client) assisted by family/friend published on 20 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with most of my carers. I have a good relationship with my regular carers and they are able to understand when I am feeling low and need extra support from them. Unfortunately a bond is not made with my relief staff. I feel it would be moral boosting if management passed on to cares
praise that I have given through the manger I have had contact with.
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you so much for sharing your positive feedback. I'm delighted to hear that you have a good relationship with your regular carers and that they are able to support you when you're feeling low. Building trust and understanding is so important, and it's wonderful to know that this is happening with your regular team.We also appreciate your honesty regarding your experience with relief staff. We understand how valuable consistent relationships are, and we will certainly pass on your kind words and praise to the carers through your manager. Your feedback is very encouraging and helps us recognise the efforts of our team members.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from R J (Daughter of Client) published on 17 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
What an outstanding company - the managers are so efficient and understanding. They go above and beyond to meet client needs and are reactive to changes needed in care requirements. Carers are kind, respectful, reliable and supportive. The company supports us as a family and we are absolutely delighted.
We have strong relationships built on trust. Thank you Fuchsia for all that you do.
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for taking the time to share this thoughtful review. We're really grateful for your kind words and genuinely pleased to hear that you feel supported by both our office team and our care workers.We know how important it is to feel that care is responsive, reliable, and built on trust, so to hear that this has been your experience means a great deal to us. We'll make sure your message is shared with the whole team, who will be proud to know their work is appreciated.Thank you again for your trust in us, it's a privilege to be part of your family's support network.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Lynda F (Friend of Client) published on 16 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been caring for my neighbour for over 12 years, and after becoming bedbound, we had to request carers to attend to her 4 x per day. The previous care agency let her down, we are thankful we had Fushia Care to take over her care. Her carers have been with us for over 3 years they are amazing,
caring, deal with her care, dignity and respect. I am advised promptly if there are any concerns. This has given the family peace of mind but most importantly the client trusts them. We are grateful, thank you.
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

On behalf of everyone at Fuchsia, we sincerely appreciate your kind words. Thank you for taking the time to share your feedback. We are delighted to hear that your neighbour is receiving excellent care from our team. We also agree that trust is a fundamental aspect of our service, and we are committed to maintaining the highest standards. Thank you again.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Shirley B (Daughter of Client) published on 30 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff helpful and pleasant. The regularity of the carers suits us, and I can trust them all with the care of my mother and home.
Reply from Bethany Cates, admin at Fuchsia Homecare Gorleston

Thank you for your kind review. We truly appreciate your feedback and are delighted to hear that the carers are providing excellent support for your mum. Our team is committed to ensuring the well-being and comfort of all our clients, and it is gratifying to know that we are meeting your expectations.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from S B (Daughter of Client) published on 23 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are very friendly and understandings. If we asked them to change the schedule according to our requirements ( within their limits) they will do the same and we can able to communicate with the coordinator anytime as well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from Adrian P (Client) published on 23 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm treated with so much care n respect.
I have picked the write company for my care .
Any help I no I receive the upmost consideration n care . I nominated this company as what I believe is outstanding people it's value appreciated with full most care .
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from I C (Son of Client) published on 15 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found that the care and attention of the carers has been faultless. They ask before doing anything when it comes to the cleaning and dressing of my mother. If they are going to be late then the management team tell me before their due time. This helps to ensure that I don't worry that they are
going to be late. At the moment my mother has gone back into hospital, but the ease at which I was able to get through and pause the care was excellent. When I need to restart it that too is going to be just as easy.
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your kind and detailed feedback - it truly means a lot to us. We're really pleased to hear that our team has given you both confidence and peace of mind. It's reassuring to know that the small things - like being kept informed of timing or being asked before personal care tasks - are making a real difference. These moments of respect and reliability are what we aim for every day. We're sorry to hear your mum is back in hospital, and we hope she's receiving the care she needs and feeling as comfortable as possible. Please don't hesitate to let us know when you're ready to resume her visits - we'll make it as smooth and stress-free as before. Sending you both our very best wishes. The Fuchsia Homecare Norwich Team

  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from Hugh S (Husband of Client) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, the staff are very pleasant - carers and office staff. Although on a half-hour visit, frequently the carers are in and out in 15 minutes or less.
Reply from Bethany Cates, Admin Officer at Fuchsia Homecare Gorleston

Thank you so much for taking time out of your day to write a review. We appreciate your feedback and bringing to our attention the issue regarding the time spent in visits, we will pass this feedback on to the management team, who will be happy to support you with this.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from D S (Wife of Client) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been receiving care from Fuchsia for 8 weeks now and the quality of care has been outstanding. All the carers have been lovely kind and considerate. He has been treated with dignity, compassion and respect. We have no complaints.
Reply from Bethany Cates, Admin Officer at Fuchsia Homecare Gorleston

Thank you so much for your kind feedback. We're really pleased to hear that you're happy with the care provided to your Husband. Upholding dignity, compassion, and respect is central to our service values, and your feedback reassures us that we're meeting those standards. Thank you again!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Gorleston

from J B (Client) published on 15 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fuchsia Homecare never let me know and their carers are kind and professional.
Reply from Bethany Cates, Admin Officer at Fuchsia Homecare Gorleston

We would like to express our sincere gratitude for your kind words about our carers. Your appreciation means a great deal to us, as it reflects the dedication and hard work our team puts into providing exceptional care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from Wendy C (Sister of Client) published on 13 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers who help with my sister are always very caring and kind, which helps her to relax. They also come on the allotted time and help her, even if the time allowed is not very long. I am very happy with their excellent care
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

What a lovely message-thank you so much! Knowing that our carers help your sister feel relaxed and cared for is exactly why we do what we do. Time may be limited on some visits, but compassion never is, and it's wonderful to hear that this shines through. We'll make sure your words reach the team- they'll be over the moon. It's an honour to support your family.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Fuchsia Homecare Norwich

from Donna S (Client) published on 24 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always treated with dignity and my feelings and needs taken into consideration, this includes the carers along with the management. Also it is good to have the same carers which enables me to build up a rapport.
Reply from Adam Marzec, Manager at Fuchsia Homecare Norwich

Thank you so much for your kind and thoughtful review. We're truly touched to hear that you feel treated with dignity and that your feelings and needs are always taken into consideration - both by our care team and the management. Continuity of care is something we strive for, so we're especially pleased to know that having the same carers has helped you build a rapport. Your words mean a lot to us and to the whole team - it's feedback like yours that reminds us why we do what we do.

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  • Treated with Dignity
  • Value for Money
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Awards / Recognitions (1)

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