Only the locations & reviews in Norfolk for Fuchsia Home Care Services are showing below.
View the details of all 5 locations (with 121 reviews) owned by Fuchsia Home Care Services
Unit 5, Beech Avenue, Taverham, Norwich NR8 6HW
"Fuschia helped care for both my mum and dad, and the care they received was outstanding. They supported my family during a tough period and…" Read all 18 reviews
Fuchsia Homecare Norwich passionately serves the community with unparalleled dedication and compassion. They understand the importance of providing personalised care tailored to individual needs, ensuring each client receives the highest quality of support. With… Read more about Fuchsia Homecare Norwich
Yarmouth Business Park, Suffolk Road, Great Yarmouth NR31 0LN
"Overall very good carer's, pleasant to be in my home, keep the house tidy and clean, punctual on arrival and generally nice to be with,…" Read all 24 reviews
Fuchsia Homecare Gorleston is a professional and compassionate domiciliary care provider that always has their clients' best interests at heart, and will always go that extra mile. The range of services offered to individuals in the comfort of their… Read more about Fuchsia Homecare Gorleston
Fuchsia Home Care Services has a Group Review Score of 9.5 (9.477) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fuchsia Home Care Services must have a Review Score.
Thank you for taking the time to share your feedback.We're pleased to hear that you find most of our staff efficient and performing well - that's wonderful to know. We also appreciate your comment regarding social interaction. Building meaningful connections is an important part of the care we provide, and we take your feedback seriously.We will take this opportunity to review how we can enhance the social aspect of our service to better meet your expectations. Please don't hesitate to reach out if you have any specific suggestions or would like to discuss this further.
Thank you so much for your thoughtful feedback.We're delighted to hear that you're happy with the care you're receiving and that our carers are making you feel comfortable and supported in your home. It's wonderful to know they are not only punctual and polite but also attentive to your needs and maintaining a clean, pleasant environment.Your kind words mean a great deal to our team, and we'll be sure to share them with the carers involved. If there's ever anything more we can do for you, please don't hesitate to let us know.
Thank you so much for your kind words.We're thrilled to hear that you're very satisfied with the service and that we've been able to go above and beyond your expectations. Providing excellent care and support is at the heart of what we do, and your feedback means a great deal to our team.
We're pleased to hear that, despite some variation, you're quite happy with the service you're receiving. Your satisfaction is important to us, and we're committed to providing consistent, high-quality care. Thank you for taking the time to submit a review. It is truly appreciated.
Thank you for your feedback.We're glad to hear that you find our new carers to be kind, helpful, and supportive. We truly value your recognition of their efforts. We also appreciate your patience regarding occasional delays - punctuality is very important to us, and we are continuously working to improve our scheduling to ensure consistent and timely care.If you have any specific concerns or suggestions, please don't hesitate to reach out directly. We're always here to listen and improve.
Thank you for taking the time to share your feedback. We're glad to hear that you are happy with the care provided. We sincerely apologise for any inconvenience caused by the issues you've mentioned.We understand how important a clean and safe environment is, especially when it's wet outside. We will remind our staff to be extra vigilant about cleaning shoes or wearing shoe covers and ensuring floors stay tidy. Additionally, we will address the matter of tablet safety and ensure that all dropped items are promptly picked up and disposed of correctly to prevent any hazards.Regarding consistency in care during staff absences, we appreciate your understanding and will work on improving continuity so that you receive a consistent level of service even when your regular carer is off.Your feedback is invaluable in helping us improve our services. Please feel free to reach out directly if you have any further concerns or suggestions. Thank you again for sharing your feedback with us.
Thank you so much for your lovely message. Knowing that we made a difference to your family during such a difficult time really means a lot to all of us. It was a privilege to care for both your mum and dad, and we're so glad to hear that you felt supported throughout. Your kind words about our team are deeply appreciated - we'll make sure everyone sees them. Messages like yours are a powerful reminder of the heart behind our work. Warmest thanks, Homecare Norwich
The ratings are only applicable to the carers who are not the regular carers.
Thank you for sharing your detailed feedback. I sincerely apologise for the experience your father had on Thursday, 15 May 2025. It's important to us that all our clients receive consistent, thorough, and compassionate care, regardless of which carers are attending. I am sorry to hear that the care provided on that day did not meet these standards, particularly regarding the time spent, proper washing, positioning, and the management of the urine bag.Please be assured that we take your concerns seriously. We will review this incident with the team to understand what happened and to ensure that such issues are addressed promptly. Your feedback is invaluable in helping us improve our service and maintain the high standards we strive for. If you would like to discuss this further or any additional concerns, please do not hesitate to contact us directly. Thank you again for bringing this to our attention, and we appreciate your understanding and patience as we work to improve our care.
Thank you so much for sharing your positive feedback. I'm delighted to hear that you have a good relationship with your regular carers and that they are able to support you when you're feeling low. Building trust and understanding is so important, and it's wonderful to know that this is happening with your regular team.We also appreciate your honesty regarding your experience with relief staff. We understand how valuable consistent relationships are, and we will certainly pass on your kind words and praise to the carers through your manager. Your feedback is very encouraging and helps us recognise the efforts of our team members.
Thank you so much for taking the time to share this thoughtful review. We're really grateful for your kind words and genuinely pleased to hear that you feel supported by both our office team and our care workers.We know how important it is to feel that care is responsive, reliable, and built on trust, so to hear that this has been your experience means a great deal to us. We'll make sure your message is shared with the whole team, who will be proud to know their work is appreciated.Thank you again for your trust in us, it's a privilege to be part of your family's support network.
On behalf of everyone at Fuchsia, we sincerely appreciate your kind words. Thank you for taking the time to share your feedback. We are delighted to hear that your neighbour is receiving excellent care from our team. We also agree that trust is a fundamental aspect of our service, and we are committed to maintaining the highest standards. Thank you again.
Thank you for your kind review. We truly appreciate your feedback and are delighted to hear that the carers are providing excellent support for your mum. Our team is committed to ensuring the well-being and comfort of all our clients, and it is gratifying to know that we are meeting your expectations.
Thank you so much for your kind and detailed feedback - it truly means a lot to us. We're really pleased to hear that our team has given you both confidence and peace of mind. It's reassuring to know that the small things - like being kept informed of timing or being asked before personal care tasks - are making a real difference. These moments of respect and reliability are what we aim for every day. We're sorry to hear your mum is back in hospital, and we hope she's receiving the care she needs and feeling as comfortable as possible. Please don't hesitate to let us know when you're ready to resume her visits - we'll make it as smooth and stress-free as before. Sending you both our very best wishes. The Fuchsia Homecare Norwich Team
Thank you so much for taking time out of your day to write a review. We appreciate your feedback and bringing to our attention the issue regarding the time spent in visits, we will pass this feedback on to the management team, who will be happy to support you with this.
Thank you so much for your kind feedback. We're really pleased to hear that you're happy with the care provided to your Husband. Upholding dignity, compassion, and respect is central to our service values, and your feedback reassures us that we're meeting those standards. Thank you again!
We would like to express our sincere gratitude for your kind words about our carers. Your appreciation means a great deal to us, as it reflects the dedication and hard work our team puts into providing exceptional care.
What a lovely message-thank you so much! Knowing that our carers help your sister feel relaxed and cared for is exactly why we do what we do. Time may be limited on some visits, but compassion never is, and it's wonderful to hear that this shines through. We'll make sure your words reach the team- they'll be over the moon. It's an honour to support your family.
Thank you so much for your kind and thoughtful review. We're truly touched to hear that you feel treated with dignity and that your feelings and needs are always taken into consideration - both by our care team and the management. Continuity of care is something we strive for, so we're especially pleased to know that having the same carers has helped you build a rapport. Your words mean a lot to us and to the whole team - it's feedback like yours that reminds us why we do what we do.
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