Dovecare Services

The Town House, 123-125 Green Lane, Derby DE1 1RZ
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9.0 3 Reviews
  • Dovecare Services, Derby
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Care Provided by Dovecare Services

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Dovecare Services Ltd

Person in Charge

  • Rimple Kalyan (Manager)
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Dovecare Services Reviews (3)

9.0

Dovecare Services has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Dovecare Services has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Dovecare Services
  • 2
  • 1
Total of 3, showing 1-3
Review from Amy V (Daughter of Client) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Dovecare were caring, courteous and wonderful with my dad. They treated him with dignity and professionalism, ensuring he was comfortable and well looked after in his final days. The ladies worked tirelessly to provide compassionate care and we can't thank them enough. The manager was exceptional
and always available and ready to listen whenever we needed support. As a family, we are forever grateful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Patrica J (Wife of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from my first conversation with a staff member, I knew we had been put into the right hands from my husband's care. She was professional, empathetic and seemed to know exactly what we required.
We had a team of 2 carers coming in 4 times a day and the three ladies that rotated were simply incredible.
They were calm, gentle and so kind to my husband, family and I. The gentle massages and care they showed him was simply amazing making a very difficult situation much easier.
My husband smiled each time I told him the lovely ladies were here. They were always smiling and never in a rush. Always leaving him very comfortable at the end of each visit.
The staff member mentioned earlier even asked the ladies to stay with me until I was okay, as they were here when he passed.
Can't thank you all enough for what you have done.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A H (Daughter of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dovercare Services Limited - Can't thank them enough, the carers are dedicated, kind, trustworthy, reliable and compassionate to all my mothers needs and have great family values, we have the support from them when we really needed it and are very grateful and its so easy to get in touch with their
office
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Dovecare Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Dovecare Services is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dovecare Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dovecare Services

What Type of Services does Dovecare Services offer?

Dovecare Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dovecare Services to verify any information. View our terms and conditions. Dovecare Services has an Basic Service - more info.