What Type of Services does Retain Healthcare Ltd - Salisbury offer?

Retain Healthcare Ltd - Salisbury offers Home Care & Nursing Care.

How many Carers does Retain Healthcare Ltd - Salisbury employ?

Retain Healthcare Ltd - Salisbury employs 250 carers.

Retain Healthcare Ltd - Salisbury, Unit 6-7, Barnack Business Park, Blakey Road, Salisbury, Wiltshire SP1 2LP

Retain Healthcare Ltd - Salisbury

Unit 6-7, Barnack Business Park, Blakey Road, Salisbury SP1 2LP

9 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Children (0-18)

Personal Care Services

Washing & Dressing
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Review from Sophie D (Sister of Client) published on 21 April 2023 Submitted via Website • Report

Overall Experience

I really appreciate the carers being there when I can’t; they respect him and help him with tasks he can’t do himself. It’s very important to him that he can stay in his flat, which Retain allow him to do. Sometimes the training of staff is variable. The front office is always really positive and listens

to my concerns, even if staff shortages across the industry make it hard to continue service.

Reply from David trowbridge, Director at Retain Healthcare Ltd - Salisbury

Dear Sophie, I want to express my heartfelt gratitude for your kind and positive review. We have passed to our team and we appreciate the feedback as this helps us to improve and shape our service.
Warmest regards.

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Review from Debbie S (Sister of Client) published on 21 March 2023 Submitted via Website • Report

Overall Experience

I have nothing but praise for the Retain team. They have supported my brother wonderfully for many years. They go above and beyond to help him and to ensure he accesses services as and when he needs them, liaising with health care staff and making sure my brother's needs are understood. They act with

compassion, integrity and genuine care for those they look after. The team responds promptly to all queries and are always happy to receive feedback and work together to support the individual. A definite person-first approach! A wonderful example was a trip to a football match which my brother enjoyed tremendously. As a family, we cannot thank them enough!

Reply from David trowbridge, Director at Retain Healthcare Ltd - Salisbury

Thank you for your lovely review.
Your feedback has been passed to the team.

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Review from Debbie P (Daughter of Client) published on 20 March 2023 Submitted via Website • Report

Overall Experience

My mother has very good carers whom she is happy with and likes to see the same people. They are always kind to her and she talks about them as if they are her friends. As they are regular carers it is good for is as she can be quite fussy. The family are all very happy with her care.

Reply from David trowbridge, Director at Retain Healthcare Ltd - Salisbury

Thankyou for your lovely feedback.

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Review from Anne D (Daughter of Client) published on 13 October 2022 Submitted via Postal Card • Report

Overall Experience

Everybody has always been very helpful and willing, and nothing is too much trouble.

Reply from David trowbridge, Director at Retain Healthcare Ltd - Salisbury

Thank you for your lovely feedback.
Many thanks

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Review from Stephen B (Friend of Client) published on 30 June 2021 Submitted via Website • Report

Overall Experience

The staff go above and beyond the call of duty. As well as being carers they have become friends. The office staff are extremely helpful, nothing is too much trouble. I would not hesitate to recommend to others.

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Review from T G (Wife of Client) published on 26 February 2021 Submitted via Postal Card • Report

Overall Experience

The staff currently looking after my husband are attentive, friendly, engaging and have proven to have my husband's safety and care a priority. They have been reliable and my husband is happy to continue having them care for him. So long as continuity of regular staff continues.

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Review from Lesley B (Wife of Client) published on 4 February 2021 Submitted via Postal Card • Report

Overall Experience

The carer we have has from the last four week have been brilliant. The care and kindness we have received are above and beyond what I experience. My husband was very unsure about using this service, but they have done everything to make him comfortable and at ease.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from W C (Husband of Client) published on 4 February 2021 Submitted via Postal Card • Report

Overall Experience

Retain have been looking after my wife since she came out of the hospital (apart from a short spell when another company were put in). We have been happy with the care and carers. Only one time when they arrived an hour easily and cause disruption, a phone call would have suffied.