Home Care Providers Owned by Retain Healthcare Ltd

because their culture is totally different from our own. My main concern is the lack of communication from the company.

eighties and it is a great support to me (his wife) as I am not so mobile these days.

could easily have turned down, but worth the weight of gold to me, as I have a nasojejunal feeding tube. The nurses were competent, caring and compassionate people, who made the experience as if I was seeing friends, not receiving medical attention. They understood and respected the nuances of my treatment. Excellent service.

outside into the community; he's done some independent shopping and used the local cash machine. I hope this will continue as he becomes more independent. Thank you to all the Retain Healthcare staff for your efforts so far. I'd like to see this activity continue going forward.

with 'mess' on there, in the bath.
Neither did I wash my wife, like a car, 'Stood up naked in the kitchen,' with no support.
Most of the time, you popped in, said hello and then pushed off.

or allow Mum to feel like a burden. Each and every one of the team have taken the time to build a proper relationship with Mum and also with me. I know that if only it was an option, Mum would rather stay right where she is, being cared for by the Retain team until the end of days.

to my concerns, even if staff shortages across the industry make it hard to continue service.

compassion, integrity and genuine care for those they look after. The team responds promptly to all queries and are always happy to receive feedback and work together to support the individual. A definite person-first approach! A wonderful example was a trip to a football match which my brother enjoyed tremendously. As a family, we cannot thank them enough!

one of them was caring, compassionate and met all his needs every day. I would not hesitate in recommending Retain Healthcare Ltd to anyone who requires care at home.

the care we have been given and how professional the carers are. Thank you, Retain Healthcare.

As a family, we were blessed to have Retain chosen to look after us through this time.

during a very difficult time.
The team that supported him at home were professional and polite and a high level of care was provided at all times. The staff who visited the house were courteous to his needs particularly as these often changed on a day to day basis. Any concerns or issues we may have had along the way were sorted immediately and we were always kept up to date with his care. My father-in-law came first and was treated with the utmost respect, ensuring he always received what he wanted allowing him the dignity he deserved. I would certainly have no concerns in recommending them to anyone needing homecare support in the future.