Emmaculate Care Services - Northampton

Unit S6, Moulton Park Business, Redhouse Road, Moulton Park Industrial Estate, Northampton NN3 6AQ
Review Us
9.0 6 Reviews
  • Emmaculate Care Services - Northampton, Northampton
Show Emmaculate Care Services - Northampton on the Map

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Nyasha Munjoma (Manager)
Are you the Owner/Manager of Emmaculate Care Services - Northampton? View your Advertising Options

Emmaculate Care Services - Northampton Reviews (6)

9.0

Emmaculate Care Services - Northampton has a Review Score of 9.0 (9.042) out of 10, based on 4 reviews in the last 2 years.
Over all time Emmaculate Care Services - Northampton has 6 reviews.

Overall Experience
  • 5
  • 1
  • 0
  • 0
  • 0
Date Published
  • 6
  • 1
  • 4
  • 4
  • 2
Reviewer Connection to Emmaculate Care Services - Northampton
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from A B (Client) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All carers did a great job. Very funny and made me happy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from K T (Daughter of Client) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Emmaculate Care Services provide the very best care by far. We have never experienced any problems. Very good communication, friendly staff, so attentive to needs. Confident our father is in good safe hands. Well done to all the team, you are simply fabulous.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Monica R (Mother of Client) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am incredibly grateful for the exceptional care my son has received from the carers. They are compassionate and attentive. The carers are professional and genuinely caring, which has made a significant difference in his daily life. They listen to our concerns and are always responsive to any special
requests or needs we may have. Knowing that my son is such capable and kind hands brings us great peace of mind. I highly recommend their services to anyone in need of dedicated and reliable care.
Reply from Elbert Munjoma, Director at Emmaculate Care Services - Northampton

Thank you very much for your positive compliment and we are equally grateful for your positive support and co-operation during the time of our service. Any feedback is taken into consideration for future improvements.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B S (Daughter-in-law of Client) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care we've received so far has been great. Every carer has been very friendly and my father in law has enjoyed the company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R W (Husband of Client) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was being very well looked after in our local hospice. She decided she would like to be at home. Since coming home, Emmaculate Care have done a wonderful job of looking after her. The care and attention she received from the carers, as soon as she arrived home, has been fabulous. Thank you Emmaculate
Care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sally J (Mother of Client) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been receiving care from Emmaculate Care Services since April 2023 and has been treated with care and respect. I am very confident that he will continue to be cared for.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.042)

Overview of Review Score

The Review Score of 9.0 (9.042) out of 10 for Emmaculate Care Services - Northampton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.792 for Emmaculate Care Services - Northampton is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Emmaculate Care Services - Northampton is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Emmaculate Care Services - Northampton

What Type of Services does Emmaculate Care Services - Northampton offer?

Emmaculate Care Services - Northampton offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Emmaculate Care Services - Northampton to verify any information. View our terms and conditions. Emmaculate Care Services - Northampton has an Basic Service - more info.