Siban Ltd

595 York Road, Leeds LS9 6NW
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9.6 23 Reviews
  • Siban Ltd, Leeds
Siban LTD are a Leeds based care company and also cover surrounding areas. They are providers of high quality care in the client’s own home, to enable the client to live as independent as possible surrounded by their home comforts and loved ones.

They offer personalised care tailored to meet the client’s individual needs. They achieve this by working together with the client and their loved ones to formulate a suitable care plan. A team of highly trained staff that rigorously checked and vetted will always be on hand to provide a range of Domiciliary care services.

Their kind and caring staff go above and beyond to ensure clients live the life they want with freedom of choice, treated with dignity and respect. They provide a flexible and responsive service to meet client's needs and wishes to give them peace of mind. They will always go an extra mile to ensure clients maintain their independence and life style.
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Care Provided by Siban Ltd

Types of Home Care

  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Our fees are variable depending on service offered. Can discuss in detail on contact

Good to Know

Owner

  • Siban Ltd

Person in Charge

  • Siphiwe Sibanda (Manager)

Siban Ltd Reviews (23)

9.6

Siban Ltd has a Review Score of 9.6 (9.584) out of 10, based on 10 reviews in the last 2 years.
Over all time Siban Ltd has 23 reviews.

Overall Experience
  • 22
  • 0
  • 0
  • 0
  • 1
Date Published
  • 23
  • 4
  • 4
  • 10
  • 13
Reviewer Connection to Siban Ltd
  • 6
  • 6
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Suzanne H (Granddaughter of Client) published on 22 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and her truly amazing team looked after my Grandad from 10th January 2020 until the very day he died on 12th May 2020. The care given three times per day could not be beaten. They were all the kindest, loveliest people – almost immediately, they all felt like family. We were worried initially
about the invasion, but this never happened, two people (nearly always one carer the same, who grandad thought an awful lot of) came in, always on time and knew exactly what was needed, and did it, in the most caring way. It did not look like ‘work’, yet it was very hard work and could be mentally draining when Grandad wasn’t well sometimes, but we never got that impression. They often went above and beyond. I do believe that because Grandad enjoyed the visits so much, we actually managed to get four more wonderful months out of him. I cannot thank them enough for this and everything else they did for us. I highly recommend this company and would use them myself if ever I needed to. We actually miss their visits.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P E (Client) published on 13 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are always professional and courteous. They always go above and beyond my expectations and I would recommend them to anyone needing care at home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S H (Daughter of Client) published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is very good. I like to see the same people. I get used to seeing them and feel confident they all know what to do and where everything is. They always ask if I need anything else doing for my dad.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Siban Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.684 for Siban Ltd is calculated as follows: ( (51 Excellents x 5) + (3 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 57 Ratings = 4.684
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Siban Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Siban Ltd to verify any information. View our terms and conditions. Siban Ltd has an Enhanced Service - more info.