Our fees varies based on individual circumstances.
Locality, distance, level of care etc. Our manager will assess the cost implications and inform the fee.
These prices are only a guideline, please contact Adigo Care to find out the exact price for your requirements.
Adigo Care has a Review Score of 6.3 (6.324) out of 10, based on 6 reviews in the last 2 years.
Over all time Adigo Care has 9 reviews.
3.0 out of 5
Thank you JC for your candid review. I am sorry to hear about Mum's fall and more so that our staff did not notice the problem. It should not take your presence to ensure Mum's holistic wellbeing. We do offer total care training to our staff including dementia, however we have taken your advice and now ensure a more robust dementia training for our less experienced carers.
5.0 out of 5
Thanks for your kind review JS. Our ethos is to deliver quality and bespoke care. We will continue to strive for excellence in the delivery of our services.
5.0 out of 5
Thank you for the positive review JC. We have taken steps to ensure there are enough personnel and have appointed new admin staff to help with communication and the phones.
1.0 out of 5
1.0 out of 5
1.0 out of 5
1.0 out of 5
Hi,
Thanks for your comment about the carers.
I am sorry that you felt the need to give a lackluster grading for Adigo despite having the prompt response of a review and amendment to your visit times.
In the review meeting, it was noted that your regular carers do your bidding when you request early calls and when they are off, the replacement carers go at the times scheduled on your care plan - I take it that this is the shambles you refer to.
You have always been in charge of your medication and I am now worried that you need to ask the staff what time to take your medication.
You have always had a care plan and after the review, there was the need for an update, hence the new care plan from Adigo and the council.
I will arrange another review at your earliest convenience to discuss if you need help with your medication and any other issues you may still have.
We will always make sure you get the best support and care there is to offer.
Thanking you
5.0 out of 5
Thanks for the review. Mum is a delight for the girls and it is an absolute pleasure to be able to help her.
2.0 out of 5
I would like to thank you for the review and comment on the carers especially. From records I could see that the office staff knew Mum had gone out and had asked the carer to go back afterwards. I have also checked and Mum's care plan is up to date. I spoke with you about the continuity as Mum's is off ill. During the pandemic, we have continued to provide the duty of care to Mum. I tried to call you again and I have spoken to Mum and she is happy with the service. Please let the office know when it is convenient and I will call you to be sure all is going ok.
Once again thank you.
The Review Score of 6.3 (6.324) out of 10 for Adigo Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Adigo Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Adigo Care to verify any information. View our terms and conditions. Adigo Care has an Enhanced Service - more info.
