





Established in 2001, Radis started as a small local provider of visiting care services primarily for older people. Underpinned by a strong Vision and strong set of Values Radis has grown to become a leading provider of care across many regions of England and Wales, supporting people of all ages and with a wide spectrum of needs in many different community setting. Radis supports many thousands of people to live...
Care Provided by Radis Community Care (Live-in Services)
Types of Home Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Weekly Live-in Care Fees: £1,449 - £1,449
Packages are priced based on average working hours and accurate costs can be provided upon completion of a free, no obligation assessment
Contact Radis Community Care (Live-in Services) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Radis Community Care
- Private Owned
Person in charge
- Jay Symons (Manager)
Radis Community Care (Live-in Services) Reviews (16)
Radis Community Care (Live-in Services) has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years.
Over all time Radis Community Care (Live-in Services) has 16 reviews.
Highly recommended. Reliable, well-run service, whose staff treat their clients with kindness and respect. We have been completely satisfied with our dealings with this company and will continue using their services.
Thank you for your lovely feedback. We are so pleased that you are happy with all aspects of our service. Kind regards.
The live-in carer and temporary cover at all times were kind, attentive, friendly, professional and brilliant at the job we couldn't do.
They provided personal support and great meals, helped with housework and were an essential help to me too, otherwise it would not have been possible to keep Mum and Dad at home for so long.
I would not hesitate for a second in recommending using Radis for any family in need of care at home.
Five stars for care and attention and value for money.
Thank you for taking the time to review our services. I am so pleased that you were happy with the service provided to your parents. It was an absolute pleasure to care for them both! Kind regards.
So much appreciation for the carers and management.
Highly recommend.
Thank you for your positive review. I am so pleased to hear that you were happy with the service provided by Radis Live-in Care Services. It was a pleasure caring for your father! Kind regards.
My experience with Radis was really excellent - I was so fortunate to find such a competent team to lead the care and support me in looking after my aunt over a period of over three years of her slowly declining health. She was cared for by two really long-term carers who were absolutely brilliant - personable, trustworthy, kind and competent - and with whom she formed a strong personal bond. The Radis supervisor sorted everything out and took all the stress and worry out of finding carers and then relief carers to fill in during holidays. I don't know how I would have managed without them and I am extremely grateful to the whole team. Thank you.
Thank you for taking the time to review our services. I am so pleased to hear that you are very happy with the service which was provided to your aunt. It was an absolute privilege to support her! Kind regards.
After sadly losing Mum unexpectedly, we needed additional support to help with Dad's complex palliative needs. I was anxious about going on holiday while being able to ensure Dad's ongoing care needs were met. Radis provided a live-in carer while I was away. The manager came to discuss his personal preferences, needs and how they could best support him. They understood both his health and personal needs, including that he was grieving for my mum. The carer that came was kind, skilled and experienced, while also respecting Dad's need for privacy, respect and desire for independence as much as possible. While I was away Dad's health unfortunately declined, but his carer supported his needs, ensuring communication with me, his doctor and the hospital, keeping me updated as much as possible. I cannot express how grateful both my dad and I were for this support. I would recommend Radis Live In Carers, for both long-term support or for that much-needed respite - the difference it made was immeasurable.
Kindest regards.
This has made all the difference as Dad has been able to stay in his own home, with support. All the carers have been lovely and look after his needs very well. Dad seems so much happier now!
Kind regards.
From the start I was impressed with the professionalism of the care plans and the support our carer received during his time with us. His training and performance was carefully managed through regular liaison with us to ensure he was settling in well. I have every confidence in the organisation. My husband has quite complex needed requiring feeding and meds through his RIG five times a day, support with his home ventilation equipment, mobility, dressing and personal care.
On a personal level, the live-in carer was a good fit for my husband and I and we now consider him part of our family. He was thoughtful, diligent, friendly and kind and it was a pleasure having him living in our home.
Thank you for taking the time to leave us a review. I am so pleased that you were very satisfied with the care provided to your husband. It was an absolute pleasure supporting you both.
Kindest regards
Jay
We have been using Radis Community Care since November 2021 to look after my mother. All your carers were very attentive and respected her home and gave her excellent care. We did have a couple of carers from another agency as Radis had not got any cover however these were not very good and had to terminate their care.
Thank you very much for taking the time to review our services. I am so pleased to hear that you have had a positive experience with Radis Live-in Services.
Kindest regards
Jay
When it works, it works very well - when it doesn’t, it’s a real safeguarding issue.
As a relative, you have to watch what is happening until you are confident of the care being provided and raise any concerns immediately; the Radis care manager was excellent in addressing and resolving issues when they happened.
The rest of the review is regarding the last carer we had, who was excellent.
Thank you, Richard, for your well-balanced feedback. I am sorry to hear that there were odd occasions when your mum had unsuitable non-Radis carers, and I thank you for the time you have taken to feed this back to us. We use all feedback to review and monitor our services ongoing, and I am pleased...
They are good at doing the jobs that I used to before I became ill, very well indeed.
It's great to hear that you feel we're providing you a great service and looking after you well.
Kind regards.
The live-in carer has been with my parents for several weeks now and has been excellent throughout. She quickly built a bond with my parents. She is always alert to their needs and is very attentive but also allows them their own space. She goes above and beyond to make sure they are getting all the care and support they need. Thanks to her my parents are still happily together and in their own home.
Thank you for taking the time to leave us a review. I am so pleased that you are happy with the care your parents are receiving from Radis Live-in Services and we will ensure that your comments are passed on to the carer.
Kind regards
Jay
The care was good. The family got on well with carers. I think the downside of dad's care was the food and cooking.
Thank you for taking the time to leave a review. I am pleased that overall, you were satisfied with the care given to your father. I understand there was an issue with one particular carer and food and I hope you were satisfied with the way your concern was managed and resolved by our Service Manager.
Kind regards
Radis Community Care (Live-in Services) has been providing care for my friend for a year. The live-in carer has been looking after her providing everything she needs day or night, the service she provides is more than anyone would expect. My friend is so happy to have her as her carer. The agency supports the live-in carer all the time. If we didn't have the live-in carer as her carer my friend would not be in her home today. As her friend, I would like to thank the live-in carer and Radis very much.
Thank you so much for taking the time to write such a lovely review.
It is always a pleasure to care for your friend. We value the joint working relationship we have with you and together being able to do everything possible to keep your friend happy and safe in the comfort of her own home.
Kind regards
Jay
The service provided has been adequate but frustrating at times due to language barriers with not very fluent English with some of the carers. Also frustrating that I cannot have the carers I have connected with.
We are sorry that you do not feel you have received the best service from Radis Live-in Services. I understand that you requested a specific carer but as discussed with you, the carer is only available for short-term placements due to personal circumstances. It is for this reason we have not been...
In my view, Radis as a company are professional and conscientious in all respects. As difficult as the job can be at times the manager and the team also manage to retain a pragmatic level of flexibility and common sense when required.
Regardless of who supplies the care, most importantly I believe it’s crucial to establish a clear understanding of what specific care is required for any individuals need. As a son, I knew my mum well and all her ways, finding the right care person as a companion is as important as the practical care and I think it’s true to say that the Radis team understood this and worked hard with me to fulfil this need.
Overall I would highly recommend Radis to anybody.
It was an absolute privilege working alongside you to provide the best possible outcomes for your mum.
Kind regards
Jay
My son is well looked after. It is a peace of mind when we go away knowing he is in safe hands with his carers who are brilliant!
It is a pleasure working alongside you to achieve the best possible outcomes for your son.
Kind regards,
Jay
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 May 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Radis Community Care (Live-in Services).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Radis Community Care (Live-in Services).
Meet the Team (5)
With over two decades of experience in the social care sector, Donna has built a solid foundation in delivering compassionate, high-quality care. Donna began her career as a caregiver and progressively advanced through various roles, culminating in my position as Care Operations Manager and Head of Business Development.
As the Head of Live-in Services and Registered Manager, Donna is responsible for overseeing both the strategic and operational aspects of the services we provide. Donna's role ensures that the team delivers exceptional live-in care to individuals across England and Wales.
Donna is deeply committed to empowering individuals to remain in the comfort of their own homes for as long as they wish, surrounded by the memories and environment that are meaningful to them. This dedication to promoting independence and quality of life is at the core of her professional ethos.
Kiran Marshman is ours is our Service Manager covering the South of the country.
She has worked in the Health and Social Care Sector since 2008, predominantly in domiciliary care and extra care. Kiran has previously been a Service Manager for extra care independent living schemes and then went on to work for the local authority in Swindon as an Assistance Care Manager within the Hospital Social Work Team. She has a degree in Health and Social Care.
Kiran is passionate about supporting people to live in their own homes for as long as they choose and considers this to be an individual’s right. Kiran is determined to work in a person centre way, to ensure every individual is supported with care and support that meets their needs and choices. Kiran strives for the best quality of service for each individual with care and support needs.
Hello, my name is Winterose.
I have been in the care industry since 1992. My first job was in South Africa in a Psychiatric Hospital, after I obtained an Enrolled Nursing Assistant Certificate from the South African Nursing Council.
I love my job & I have always had the desire of helping people from different backgrounds, with different care needs. I have experience working with people with complex health needs, as well as supporting people with basic daily living tasks.
Providing personal care, maintaining dignity at all times & promoting independence are very important to me. I like supporting my clients to remain comfortable & safe at all times.
I have always had excellent relationships not only with the person I support but also with their families & other health professionals & I enjoy working with other health professionals to ensure my client continues to get the best possible care at all times.
I am a very caring, dedicated, approachable & reliable person. I am a good listener & I am also very patient. My inner satisfaction comes from making a person happy & this is what matters to me.
In my spare time, I like walking, singing & chatting.
Hello, my name is Jessica.
I have been in the care industry since 2003 and have worked in nursing homes. I have been a live-in care worker since 2016 when I first joined Radis. I have worked with a variety of service users with differing needs including mental health, learning disabilities, dementia and Multiple Sclerosis.
I am honest, courteous, well-presented and a reliable individual. I am always smiling and have a very positive outlook on life.
I take pride in excellent time-keeping and have a strong sense of responsibility, always completing any tasks given to the highest standard. I am organised and work effectively in a team environment or unsupervised using my own initiative. I am eager to accept new challenges and willing to undertake any training given to enhance my career prospects.
I enjoy road trips, cooking, going to church, watching TV, reading, gardening, walking, spending time with family, singing in church and being helpful to those who need it.
Hello, my name is Daniela.
I have worked in care since 2015 and have supported a number of different conditions including Dementia, Alzheimer’s, blindness, Huntingdon’s Disease and Stroke. I consider working within the live-in care industry to be the greatest reward as it allows me to spend quality time with a client and to concentrate my efforts on one person. It gives me the possibility to develop a meaningful relationship with the client and enables me to understand their likes and dislikes.
I am sociable and understanding, I like getting out and about and encouraging the service users to do so if they are able. I have a good relationship with the families as well as with those I support. I like to go to church if I am able.
In my spare time, I enjoy going out. I also like to travel and I am happy to do this alone, meeting new people. I enjoy reading, walking and travelling. I like to be out in the fresh air and I like to see new people and places whenever I can. I like going to church when I am able.
Frequently Asked Questions about Radis Community Care (Live-in Services)
How many Carers does Radis Community Care (Live-in Services) employ?
Radis Community Care (Live-in Services) employs 36 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radis Community Care (Live-in Services) to verify any information. View our terms and conditions. Radis Community Care (Live-in Services) has an Enhanced Service - more info.