£17.50 per hour. Weekdays and Weekends.
SGM Care Agency Ltd has a Review Score of 10 (9.970) out of 10, based on 11 reviews in the last 2 years. Over all time SGM Care Agency Ltd has 22 reviews.
Review from P A (Client) published on 15 November 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A A (Client) published on 14 October 2019
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.970) out of 10 for SGM Care Agency Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.970 for SGM Care Agency Ltd is calculated as follows: ( (64 Excellents x 5) + (2 Goods x 4) ) ÷ 66 Ratings = 4.97
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for SGM Care Agency Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Dec 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Register Manager
Joined: 2018
My name is Uche, Managing Director and registered manager for SGM CARE Agencies.
I have been a carer since 2006 in Harmony Care, in 2014 I moved to crossroad care where I worked as a support worker, working with elderly people and learning disabilities, in 2016 I was with Avante care home as a Team leader managing a group of carers in a dementia home, in 2018 I was working as a field care supervisor, managing group of carers in the committee. I have various medley of skills to help support individuals in other to get back their independence.
I am a good communicator, easy-going and a people’s person. I love to care for individuals, with companion and empathy. The well-being of my service user is my priority.
Qualifications
Level 5 Managing in HSC QCF
BSC Public Administration
Level 3 Diploma in HSC Adult
Should you need further information, please do not hesitate to contact me.
Job Title: Care Manager
Joined: 2023
My Name is Trecia Hibbert, I am the Care Manager for SGM CARE Agencies. I have been working in the care industry since 2005 at Elibariki Community Care where I worked as a Care Worker and Field Supervisor. The joy of supporting individuals to maximise their well-being in the comfort of their own homes has given me the drive to continue and develop my career in the care industry.
In 2014 I moved to Eleanor Care where I continue to work as a care worker, Team Leader, Care Coordinator and Register Manager. Over the years I have managed over three hundred care workers caring for over four hundred service users in the community. I have various skills to support and train individuals to carry out care that is effective and caring with passion and empathy.
I have a strong belief in person-centred care and that everyone has the right to respect, dignity and care tailored to meet their needs. I am a good communicator, easygoing and a people person.
My motor: I have a duty of care; the well-being of my service users is my priority. Qualifications NVQ Level 2 Health and Social Care, NVQ Level 3 health and social care, Level 5 in Leadership and management health and social care.
Job Title: Field Care Supervisor
Joined: 2023
My Name is Mst Alisha Akther an employee of SGM Care Agencies. Where I worked as a field supervisor and Care Worker. I passed my higher secondary exam from Biswanath Govt. College in Bangladesh, where I study Science and Business Studies.
I thought of working as a care worker and doing some study in 2022, I passed my IELTS exam in 2023 my score was 6.5. After my studies, I migrated to the UK and started working as a care worker with SGM Care Agency.
My induction and training were delivered with such competency, delicacy, passion, and empathy it has given me the drive to take care of vulnerable adults with the utmost respect and care.
I am passionate about my work and belief in person-centred care. I try my best to support the service user to live in their own home while promoting independence. I start my day with confidence and ambition. I am good at communicating with people.
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