Families Care
Unit 3, Paragon House, Barnfield Road Industrial Estate, Leek, Staffordshire ST13 5QGCare Provided by Families Care
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £36.50
No extra costs involved
Contact Families Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Families Care
- Private Owned
Person in charge
- Paula Shepherd (Manager)
Families Care Reviews (3)
Families Care has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years.
Over all time Families Care has 3 reviews.
We have found Families Care to be reliable, conscientious, thoughtful, treat Mum like a family member, nothing too much trouble, excellent communication particularly when there's an issue, providing an excellent service.
We have Families Care for my father when we are away. The Manager came to meet us all and took a full history and background. My father was very happy with his visits and we were able to relax more whilst away knowing that he was being visited. All contact with Families Care has been professional and friendly.
They have been excellent, both Dad and I have appreciated their kindness, thoughtfulness and reliability. High standards and professionalism were evident at all times.
Dad looked forward to their visits, the friendly conversation and attention to his needs made both him and me feel safe.
He was always treated with kindness and dignity.
The manager is very flexible in meeting your needs which is so important as situations can change rapidly.
I highly recommend both the manager and her staff.
Janet - thank you so much for taking the time to write a review. I know all the staff who cared for and supported your dad always looked forward to their time with him. He is a true gentleman, and his stories were easy to listen to. We all miss him and sincerely hope he is settled and happy. Wishing you, your dad and your family very best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 August 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Families Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Families Care.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Families Care
How many Carers does Families Care employ?
Families Care employs 6 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Families Care to verify any information. View our terms and conditions. Families Care has a Basic Service - more info.