Care Cymru Carmarthenshire

Unit 1, Heol Rhosyn, Llanelli SA14 8QG
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2 Reviews
  • Care Cymru Carmarthenshire, Llanelli
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Domestic Services / Home Help
  • Companionship

Other Care Provided

  • Older Person Care
  • Hospital Discharge

Good to Know

Person in charge

  • Louise Newman (Registered Manager)
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Care Cymru Carmarthenshire Reviews (2)

Over all time Care Cymru Carmarthenshire has 2 reviews.

Overall Experience

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Date Published

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Review from Brian M (Son of Client) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Provision of help to my mother is inconsistent and overall unsatisfactory. Her condition has deteriorated but this company does not review her circumstances and change to adapt to her needs. Two issues have not been resolved satisfactorily. First, she requires attendance three times a day but times
on two of these visits are unsatisfactory e.g. recently her breakfast was given at 11.45am and dinner was around 2.00pm which she did not want as she just had breakfast!! Instead had sandwiches, consequently no substantial meal given on that day. Company contact concerning visiting times has led to no changes been adopted. Secondly, the failure to provide trained staff who are able to give medication other than with a 'bubble pack'. As she is blind and consequently cannot know what tablets should be given she is dependent on carers to give her the correct medication and dosage since there is no one else available. Having different carers during the day/week is inappropriate for a blind person.

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Care / Support

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Treated with Dignity

Value for Money

Review from Maria T (Client) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company provides excellent care and the staff do good work. I am being looked after really well and I couldn't ask for better. The carers are 100% committed to their work. They are always on time and do their work with dignity.

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Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Frequently Asked Questions about Care Cymru Carmarthenshire

What Type of Services does Care Cymru Carmarthenshire offer?

Care Cymru Carmarthenshire offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Cymru Carmarthenshire to verify any information. View our terms and conditions. Care Cymru Carmarthenshire has an Basic Service - more info.