Reviews posted for members of Care Cymru Services Ltd.
Terrible service. Always late, that's if they turn up at all. Can never get hold of the supervisor to complain. Don't even know what the patient's needs are. Left a rota of what's to be done and on what days and it's ignored.
Terrible service. Always late, that's if they turn up at all. Can never get hold of the supervisor to complain. Don't even know what the patient's needs are. Left a rota of what's to be done and on what days and it's ignored.
Provision of help to my mother is inconsistent and overall unsatisfactory. Her condition has deteriorated but this company does not review her circumstances and change to adapt to her needs. Two issues have not been resolved satisfactorily. First, she requires attendance three times a day but times...
Provision of help to my mother is inconsistent and overall unsatisfactory. Her condition has deteriorated but this company does not review her circumstances and change to adapt to her needs. Two issues have not been resolved satisfactorily. First, she requires attendance three times a day but times on two of these visits are unsatisfactory e.g. recently her breakfast was given at 11.45am and dinner was around 2.00pm which she did not want as she just had breakfast!! Instead had sandwiches, consequently no substantial meal given on that day. Company contact concerning visiting times has led to no changes been adopted. Secondly, the failure to provide trained staff who are able to give medication other than with a 'bubble pack'. As she is blind and consequently cannot know what tablets should be given she is dependent on carers to give her the correct medication and dosage since there is no one else available. Having different carers during the day/week is inappropriate for a blind person.
This company provides excellent care and the staff do good work. I am being looked after really well and I couldn't ask for better. The carers are 100% committed to their work. They are always on time and do their work with dignity.
This company provides excellent care and the staff do good work. I am being looked after really well and I couldn't ask for better. The carers are 100% committed to their work. They are always on time and do their work with dignity.
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Average costs for home care provided by Care Cymru Services Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Care Cymru Services Ltd, based on undefined out of their 4 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Care Cymru Services Ltd own 4 Agencies.
Care Cymru RCT, Care Cymru Carmarthenshire & Care Cymru Swansea have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Cymru Services Ltd to verify any information. View our terms and conditions. Care Cymru Services Ltd has a Basic Service -what a Basic Service includes.
