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Rachel Cares

Pool Farm, Ton Kenfig, Bridgend CF33 4PT
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Care Provided by Rachel Cares

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Funding & Fees

Prices

There are different rates for hourly, three quarter hours, half hours and quarter hours

Contact Rachel Cares to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Rachel Cares Ltd
  • Private Owned

Person in charge

  • Rachel Young (Co-Owner/Manager)
Are you the Owner/Manager of Rachel Cares? View your Advertising Options

Rachel Cares Reviews (7)

9.3

Rachel Cares has a Review Score of 9.3 (9.25) out of 10, based on 4 reviews in the last 2 years. Over all time Rachel Cares has 7 reviews.

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Review from N W (Son of Client) published on 21 April 2026 Submitted via Website
Overall Experience

Recently needing support for my Mother, we were recommended to Rachel Cares. The management (Rachel and Becky) were incredibly helpful and made arrangements very clear easy and the Carers are absolutely fantastic with Mum. It's given us such comfort that she is in such good hands. Thanks so much. Highly recommended.

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Review from Michael J (Son of Client) published on 27 August 2024 Submitted via Website
Overall Experience

Rachel Cares was recommended to us by the family doctor as he had used their services successfully in the past. Their service was exceptional, with good organisation at the top and really pleasant, helpful carers attending the house. They went above and beyond in our difficult circumstances and nothing was too much trouble and they adapted to changing circumstances. They arranged doctor's visits when needed and helped out with treatment. The name of the company says it all. Thank you.

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Review from Alexander W (Brother of Client) published on 27 August 2024 Submitted via Website
Overall Experience
Fantastic service, very caring and flexible.
Could not do enough to help.
They went over and above to help in every situation.
On behalf of my sister, we can't thank them enough.

Even when my aunt went into a home they were there to help.

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Review from Diane D (Daughter of Client) published on 21 August 2024 Submitted via Website
Overall Experience

Rachel Cares cared for my mum from February 2023 until she sadly passed away in June 2024. They are absolute angels. My mum always said she felt so well because she had the best care from them. They were our extended family and treated us all wonderfully. My mum absolutely loved them, they treated her with so much love and care. They are amazing and I've recommended them to others. First class treatment from Rachel Carers they are the best.

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Review from Caroline J (Daughter of Client) published on 7 September 2023 Submitted via Website
Overall Experience
We are so very glad we contacted Rachel Cares to help look after our dad. All the staff are extremely kind, caring and dedicated, and treated dad with the greatest dignity and respect during the time they spent with him.
They looked after him for the last 14 months of his life, and their visits really brightened his day. His needs increased as the months went by, but they met them with great compassion, gentleness, kindness and patience, and made his life so much easier.
They were always there whenever we needed any advice, and were available to help us whenever we asked. We will be forever grateful to them for all they did for our dad, and for us.

We know that you could not find a more caring and professional team of people, and would tell anyone looking for care for a relative that they would be in the safest of hands with Rachel Cares.

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Review from Rebecca T (Daughter of Client) published on 2 August 2023 Submitted via Website
Overall Experience
Rachel Cares are a professional company who allow my father to keep his independence and stay at home. As his Parkinson’s has progressed so has the package of care. The carers we deal with on a daily basis are a credit to the business. They have taken the time to get to know my father and his interests, they ask him about his grandchildren, even learning their names.

The manager is always available at the end of the phone if we need changes, additional care or advice. I would 100% recommend Rachel Cares, so much so that I already have and my neighbour is now using them.

Reply from rachel young, Director / manager at Rachel Cares

Thank you Rebecca for your comment. We take great pride in the work we do.

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Review from Mark D (Son of Client) published on 24 November 2022 Submitted via Website
Overall Experience

Well done to the Manager and her team my mother is feeling much better every day since you guys have done your magic. She looks forward to you calling to look after her. If there is anybody out there who is unsure about the way these guys care for the elderly, trust me after a little while you can relax and not worry about a thing we are well happy with your care. 100% thank you!

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 24 February 2026
  • Well-being
    Excellent
  • Care and Support
    Excellent
  • Leadership and Management
    Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

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