All Care West Sussex is a trusted, CQC-registered home care provider with more than 25 years of experience supporting people to live independently, safely and comfortably in their own homes. As a local care company, they are proud to deliver person-centred care that is built around each individual’s needs, preferences, routines and aspirations.
Their compassionate and highly trained care team understands that no two people are the same. That's why every...
All Care West Sussex is a trusted, CQC-registered home care provider with more than 25 years of experience supporting people to live independently, safely and comfortably in their own homes. As a local care company, they are proud to deliver person-centred care that is built around each individual’s needs, preferences, routines and aspirations.
Their compassionate and highly trained care team understands that no two people are the same. That's why every care package is tailored to provide the right level of support while promoting dignity, choice and independence. Whether someone requires a few hours of assistance each week or round-the-clock care, All Care West Sussex works closely with individuals and their families to create personalised care solutions that enhance quality of life.
The service offers a comprehensive range of home care support, including live-in care, respite care, dementia care, hourly care, post-hospital recovery care, and companionship services. From helping with daily routines and medication support to providing reassurance, social interaction and specialist care, every visit is delivered with professionalism, kindness and respect.
Quality is at the heart of everything All Care West Sussex does.
Their commitment to delivering outstanding care is reflected in their local reputation, experienced care teams and dedication to achieving positive outcomes for the people they support. By combining professional expertise with a genuinely caring approach, they help individuals remain connected to their communities, maintain their independence and continue living life on their own terms.
Care Provided by All Care - Crawley
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£33.17 - £49.76
For a live-in care fee quote, contact the All Care West Sussex team.
The price(s) shown are provided by the agency. Contact All Care - Crawley for full pricing details and T&Cs.
Contact All Care - Crawley to get a personalised quote:
Review from J C (Wife of Client) published on 12 May 2021 Submitted via Postal Card•
Overall Experience
At the present time, the care from this agency has definitely deteriorated. We get so many new carers who are not competent working with the equipment my husband uses. We get so many different carers in a week and just get used to people and then don't see them again. The standard of his personal...
At the present time, the care from this agency has definitely deteriorated. We get so many new carers who are not competent working with the equipment my husband uses. We get so many different carers in a week and just get used to people and then don't see them again. The standard of his personal care is also not as good as it was when we first had their service.
↩Reply from Hetal Purshottam, Recruitment Officer at All Care - Crawley
Thank you for your review and bringing to our attention the concerns that you have raised, we are very sorry that our services have not been to the usual high standards that All Care adheres to. I have passed the details along to the Registered Manager who will be in touch to discuss the details and look to improve the services delivered.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N G (Son-in-law of Client) published on 11 May 2021 Submitted via Postal Card•
Overall Experience
The service was very very good and we totally agree that we can recommend All Care to anyone who needs care for loved ones. Amazing service from the total team.
The service was very very good and we totally agree that we can recommend All Care to anyone who needs care for loved ones. Amazing service from the total team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shaun H (Son of Client) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
What can we say? All the carers that have come to look after my dad have been A-class. They are all lovely, caring and professional.
What can we say? All the carers that have come to look after my dad have been A-class. They are all lovely, caring and professional.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E W (Client / Service User) published on 23 April 2021 Submitted via Postal Card•
Overall Experience
The care that I'm getting is good. The only thing I would like to change is that the times keep changing. As a result of this, my son couldn't have a break last year and hasn't had a break for two years.
The care that I'm getting is good. The only thing I would like to change is that the times keep changing. As a result of this, my son couldn't have a break last year and hasn't had a break for two years.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Garry B (Son of Client) published on 1 April 2021 Submitted via Website•
Overall Experience
The care provider is always at the end of the phone to discuss any aspects of the care given and if this needs to be tweaked, they are happy to work in partnership to provide the best possible care for my Mum.
The care provider is always at the end of the phone to discuss any aspects of the care given and if this needs to be tweaked, they are happy to work in partnership to provide the best possible care for my Mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Karren W (Daughter of Client) published on 31 March 2021 Submitted via Website•
Overall Experience
There are some amazing carers within this agency. My mum is cared for extremely well by the majority of them. I do feel that the weekly rota changes on a daily basis and Mum is confused by the changes. I also feel you have some amazing people working for you, their knowledge and insightfulness is...
There are some amazing carers within this agency. My mum is cared for extremely well by the majority of them. I do feel that the weekly rota changes on a daily basis and Mum is confused by the changes. I also feel you have some amazing people working for you, their knowledge and insightfulness is not recognised or rewarded and you take advantage of them. Two of your carers have saved my mum’s life by recognising how poorly she was, but I feel that was taken for granted by your organisation. How do you really expect your employees to give the level of care that they do when they are paid and treated so poorly? I ask you to look at your management strategy and review it with haste before you lose your most important assets.
Staff
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Management
Treated with Dignity
Value for Money
Review from Ken S (Son of Client) published on 31 March 2021 Submitted via Website•
Overall Experience
All Care have been giving my mother an absolutely fantastic service. All of your carers are superb and mum couldn’t be happier with the service that you provide, so please keep up the good work in the future.
All Care have been giving my mother an absolutely fantastic service. All of your carers are superb and mum couldn’t be happier with the service that you provide, so please keep up the good work in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Florence Mary S (Niece of Client) published on 31 March 2021 Submitted via Website•
Overall Experience
My Auntie is very happy with the staff, they are caring and actually talk to her and not down to her, in fact, they really cheer her up some days when she is fed up, with not being able to get out of bed. I have met a lot of the young women and find them caring and kind. My Auntie and I are very...
My Auntie is very happy with the staff, they are caring and actually talk to her and not down to her, in fact, they really cheer her up some days when she is fed up, with not being able to get out of bed. I have met a lot of the young women and find them caring and kind. My Auntie and I are very happy with the care she receives from All Care, I do not live in the same county as my Auntie, but whenever I have made a surprise visit everything has always been just as it should be. The office staff are very helpful. If I have a problem they will sort it out for me.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Terry G (Son of Client) published on 31 March 2021 Submitted via Website•
Overall Experience
I am pleased with the level of care that my mother is receiving. The staff are always cheerful, efficient and helpful. It was a member of staff who discovered a lump in my mother's breast. Her attention lead to early treatment for my mother.
I am pleased with the level of care that my mother is receiving. The staff are always cheerful, efficient and helpful. It was a member of staff who discovered a lump in my mother's breast. Her attention lead to early treatment for my mother.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Linda C (Daughter of Client) published on 31 March 2021 Submitted via Website•
Overall Experience
During the last year and certainly less recently the times and number of carers my mum has had have been inconsistent. My mum would benefit from having a smaller group of regular carers who know her and who she knows.
More recently I have been made aware of the pass system (though I was not told...
During the last year and certainly less recently the times and number of carers my mum has had have been inconsistent. My mum would benefit from having a smaller group of regular carers who know her and who she knows. More recently I have been made aware of the pass system (though I was not told this by the care agency). This has helped as my mum's memory is failing and this has kept me more aware of what the real situation is. I appreciate that times have been difficult but when we have asked for particular carers this to a large extent has not happened. This may be because it was not possible but there seemed to be a lack of information around this and indeed 2-3 visits in the last year were missed.
However more recently mum seems to have about 10 different carers a week instead of the previous 13-14 and the times seem to be more consistent with what she wants which is an improvement. Some carers are really good and a few have been poor. It is difficult to generalise.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 February 2021
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (1)
News
15 Jul 2026
All Care West Sussex Shows Support for England Team The team at All Care West Sussex recently came together to show their support for the England team, proudly wearing England...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for All Care - Crawley.
Accreditations
There are no accreditations posted yet for All Care - Crawley.
Meet the Team (5)
Lorraine NashJob Title Operations Manager
Lorraine Nash is an experienced Operations Manager with a wealth of knowledge across the health and social care sector. Passionate about delivering...
Lorraine Nash is an experienced Operations Manager with a wealth of knowledge across the health and social care sector. Passionate about delivering outstanding, person-centred care, she works closely with teams to ensure every individual receives support that is tailored to their unique needs, preferences and goals.
Lorraine is committed to maintaining the highest standards of care and takes great pride in supporting services that make a positive difference within local communities. Her leadership, expertise and dedication help ensure people can live independently, safely and with dignity in the place they call home.
Kieran YeoJob Title Business Management GraduateJoined 2025
As a Business Management graduate, Kieran Yeo is passionate about supporting sustainable growth while ensuring the highest standards of quality care...
As a Business Management graduate, Kieran Yeo is passionate about supporting sustainable growth while ensuring the highest standards of quality care remain at the heart of service delivery. He is committed to developing a successful and sustainable business that creates lasting benefits for local communities, colleagues and the people who rely on care services.
As All Care’s Social Value Champion, Kieran leads and supports charitable initiatives and fundraising activities for organisations including The Care Workers’ Charity and the Royal Voluntary Service. He is dedicated to creating positive social impact, building strong community partnerships and helping ensure that business success goes hand in hand with making a meaningful difference in the communities All Care serves.
Chris KoymansJob Title Director of Quality, Compliance and Training
Chris Koymans brings a wealth of experience in health and social care, having progressed from operational leadership into specialist roles focused on...
Chris Koymans brings a wealth of experience in health and social care, having progressed from operational leadership into specialist roles focused on quality, compliance and workforce development. As Director of Quality, Compliance and Training, she is dedicated to maintaining the highest standards of care across all services.
Passionate about supporting frontline care professionals, Chris works closely with Registered Managers and office teams to ensure colleagues feel valued, confident and equipped to deliver exceptional person-centred care. She champions continuous improvement, regulatory excellence and best practice throughout the organisation.
Chris also oversees All Care’s in-house training programme, ensuring new and existing care professionals receive the knowledge, skills and support they need to thrive in their roles. Her commitment to quality, professional development and care excellence helps create positive outcomes for both clients and care teams alike.
Charlotte TuckerJob Title HR Business PartnerJoined 2025
Charlotte Tucker brings a strong people-focused approach to her role as HR Business Partner, drawing on her background in education and her CIPD...
Charlotte Tucker brings a strong people-focused approach to her role as HR Business Partner, drawing on her background in education and her CIPD Level 5 qualification, with ambitions to further develop her expertise through achieving CIPD Level 7. She is passionate about employee engagement, retention and recognition, and has played a key role in launching internal initiatives that celebrate long service, achievements and the valuable contribution colleagues make every day.
Charlotte works closely with frontline care professionals and management teams, providing practical HR guidance and support across a range of workplace matters, helping to foster a positive, inclusive and supportive working environment where colleagues can thrive and develop.
Alongside her HR responsibilities, Charlotte serves as All Care’s Social Value Lead, reflecting her commitment to creating positive impact beyond business performance. She champions initiatives that support local communities and charities, encourage environmental responsibility and promote sustainable business practices, ensuring that All Care continues to make a meaningful difference for the people and communities it serves.
Gregg WilsonJob Title Regional Director
Gregg Wilson is an experienced leader with a strong track record in health and social care, dedicated to delivering high-quality, person-centred...
Gregg Wilson is an experienced leader with a strong track record in health and social care, dedicated to delivering high-quality, person-centred services across the region. As Regional Director, he works closely with operational teams to support growth, maintain excellence and ensure the highest standards of care are consistently achieved.
Passionate about empowering people, Gregg is committed to developing strong teams, supporting Registered Managers and fostering a culture of continuous improvement. He believes that exceptional care starts with exceptional people and takes pride in creating environments where colleagues can develop, succeed and make a meaningful difference in the lives of those they support.
Through his strategic leadership, extensive sector knowledge and commitment to quality, Gregg helps ensure that local communities have access to reliable, compassionate and outstanding care services.
Frequently Asked Questions about All Care - Crawley
How many Carers does All Care - Crawley employ?
All Care - Crawley employs 85 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact All Care - Crawley to verify any information. View our terms and conditions. All Care - Crawley has an Enhanced Service -what an Enhanced Service includes.
